Cannot say enough good things about this company! Everything! Quality, unique and of course fashionable items stand out from others. Packaging and delivery also are 5 star. Im a regular customer and a... See more
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Review summary
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Very elegant company beautiful products The quality of their slippers is unlike any others and they look fabulous on. All their slippers (summer and winter ones) are gorgeous. The brooches they atta... See more
Company replied
Beautiful slippers. I have bought many over the years for myself and for gifts and the quality is always amazing. Everyone always complements them and the fact the broaches can detach if needed allow... See more
Company replied
Great product that arrived in a timely manner, customer service were so helpful and the little free gifts included was a great touch. Bought some slippers for my friend as a wedding day getting ready... See more
Company details
Written by the company
Welcome to Laines London, where comfort meets luxury in a collection designed for the modern woman. As a British company, we began our journey with exquisite slippers and have since evolved into a full range of couture fashion and accessories. Our in-house design team designs each piece with care, ensuring that every look empowers you from morning to evening. At Laines London, we prioritize femininity, effortless style, and wearability, conducting regular fit tests and rigorous quality control to ensure that our fashion and footwear embrace you in a comfort. We are proud that Laines London is an all female run brand
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4.7
Excellent
365 reviews
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Replied to 100% of negative reviews
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Reply from Laines London
Thank You so much for your lovely feedback - it is truly appreciated
Reply from Laines London
Thank You so much for your lovely feedback - it is truly appreciated
Really easy site to use
Really easy site to use, quick delivery, well packaged, lovely product. Made contact by email for sizing help so fit was perfect.Happy all round!
March 14, 2025
Reply from Laines London
Thank You so much for your lovely feedback - it is truly appreciated
Love the products
Love the products, love the personal touch and exceptional customer service !
March 5, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
All items I bought recently were for…gifts
All items I bought recently were for presents. They are beautifully presented , orginal and make you smile .
My go to when looking for a gift .
I need to treat myself !!
March 9, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
Love laines
Great delivery times, amazing quality, and lovely surprise gift… thank you laines x
March 8, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
Neverarived just got empty box rang…
Neverarived just got empty box rang lane up so helpful send new one out no messing about service was 1 class
March 4, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
The gorgeous slippers I ordered did not…
The gorgeous slippers I ordered did not disappoint me. I ordered the much sought after Toffee Champagne Brooch Classic Slippers. My detailed order was correct and perfect when my items arrived. I had the brooches hand sewn onto my luxury slippers. Delivery was fast, precise, and efficient. I LOVE the high quality luxury merchandise that Laines London has to offer very selective and quality seeking consumers. Thank You so much!!!! I will definately order from this company many times over again.
February 22, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
High quality slippers with even a pair…
High quality slippers with even a pair of gym socks thrown in for free. Great customer service, replied to my query promptly. Quick delivery. Would definitely buy again and recommend.
February 15, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
Changed on from the previous pair
Changed on from the previous pair. Now a foam soul and previously a plastic soul. Now a shiny fur previously much more luxurious. I won’t buy again.
February 21, 2025
Reply from Laines London
We are disappointed to hear this feedback - we work hard to improve our products and we have received such wonderful feedback on our new upgraded slippers. We have improved our fabric quality and sole material - which offers more comfort and longevity. Sorry to hear it did not meet your expectations. We have looked for any contact from yourself to arrange a refund but we can not find any contact and we could have easily arranged a refund with yourself if the product did not meet your expectations.
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
Repeat customer
Bought a number of items over the past couple of years. Presents for myself and family and friends. Loved every item!
February 18, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
Great service
Great service, beautiful slippers, great customer service, even better prices, fast delivery
February 16, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
Stunning and so comfy
I've had 3 pairs of slippers from laines now and they are well made and comfortable. The badges are just stunning. I would recommend waiting the extra time and getting the badges sewn on
February 11, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
Excellent service..quick delivery and…
Excellent service..quick delivery and lovely slippers!Great to get a super free gift too
February 15, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
Clsssy 🔥🔥🔥
The best slippers any woman could wish for had 4 pairs now over the last 4 years it’s a yearly gift as they last so long and now I would never wear any other sleeper than lanes
Classy
February 12, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
Wonderful Products!
Great quality. Fabulously glamorous. Well packaged. Love my purchases! Thank you!!!! ❤️
February 6, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
Great customer service
I ordered 2 pairs of slippers medium but one of the colours was out of stock
I received a call to confirm and that they could me another colour to replace
Such excellent customer service
Slippers are comfy and look beautiful
January 7, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
I just love this brand and the…
I just love this brand and the products. This is my second order after purchasing three pairs of slippers for presents, I finally ordered one for myself?
January 29, 2025
Reply from Laines London
Thank you so much for your lovely feedback - it is truly appreciated
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