Laines London Reviews 358

I got these gorgeous slippers as a gift but they were too small. I contacted them and explained that I didn’t have a receipt as it was a gift and the customer service was exceptional. They responded within an hour told me to post back and replaced with a bigger pair which they sent straight away at their own expense. I felt I had to write a review as it was a breath of fresh air how they handled my enquiry and just said post back no worries. Special mention to Chantelle who looked after me. You can always tell the quality of a company only when you have an issue that needs to be resolved. Thank you to you and your team. The product is gorgeous and clearly high quality. A perfect gift

Amazing product, really great quality thank you. Will look forward to picking another pair

Excellent service and fast delivery Thank you

I had a few questions about my order, and although they are in London, I received a prompt and informative response.

Amazing comfortable slipper - and they were a much appreciated gift! Thank you for going the extra mile with the personalisation I wanted.

Item not received - please contact me to discuss

Beautiful slippers. I have bought many over the years for myself and for gifts and the quality is always amazing. Everyone always complements them and the fact the broaches can detach if needed allows 2 looks in one. Also they are super comfy and have a decent sole unlike most other slippers!

Website easy to access, product exceptional, and was delivered sooner than expected

Shipping to the US was very quick, and love that all taxes etc. are included in the price. This has been a major factor in purchase decisions online (ex pat here). The slippers are sent in mesh bag which gives extra nice touch for gifting. Very happy with these, well made slippers with fun brooches that are unique and will last way past the slippers! Excited to gift these!!!

Great product and excellent customer service

The website was very easy to use and the item was delivered quickly. The quality of the slippers was excellent and exactly as they appeared on screen. Are going to make a super Christmas gift for my cat loving daughter in law.

The slippers are always comfortable to wear and the brooches are of good quality and attractive looking.

I ordered the slippers for a Christmas gift. They are so much nicer than the photos. I’m really pleased.
A lovely gift for someone who has everything

My order was processed and delivered quickly. The three pairs of slippers were exactly what I wanted.

Laines were very helpful when I wished to change the product I ordered last minute. The cape has now arrived and is fabulous quality. I am very happy and will shop with them again.

Thrilled!!🤩

Love them so much, made my birthday special ❤️ unique and fabulous

Love my Laines slippers — super comfy and they look fab. Everyone comments on them 💛

Bought a pair of sandals in the sale for a birthday present, the recipient was delighted and I was very impressed with the quality. What a quirky and fun gift to give to someone!

Packed to perfection but yikes! The shipping almost killed me.