Lakeandprosper Reviews 

I don't normally do this (submit reviews) but after reading these reviews, I wanted to. Mainly, because the service I received was similar to the reviews. It took forever to get shipping information and when someone finally responded to my inquiry, the response was very nasty! I placed my order on Feb. 7, 2026. I received the package on March 24, 2026. The product was fine and I really wanted to try to place another order. Just hoping that this was just a one time thing! However, after reading these reviews, it appears that this is their "M.O". I'm not a nasty person and would never promote others to not support a business but if I had read these reviews prior to making my purchase, I would have never ordered from this company. I read reviews and always wonder if they're legit.
This review is legit and I'm sharing it because people work hard for their money and when they decide to share it by supporting a company, it should be appreciated and valued.

BUYER BEWARE: I placed an order with this company on January 28, 2026. Their website states that orders take up to 14 business days to process. That processing window expired on February 17.
On February 23, a USPS shipping label was created, but the package was never handed to the carrier. As of today, 3/7/2026, tracking still shows “label created” and USPS has not received the item.
After waiting nearly a month with no updates, I contacted the company on February 28 asking for the status of my order. That same day, they posted on social media that they were relocating and that orders could take longer than their stated timeframe. This information was never communicated directly to customers whose orders were already delayed.
I received a response on March 2, after filing a dispute through the payment processor. The response did not confirm whether my order had actually shipped as I requested or that they'd cancel as I requested.
Delays can happen with small businesses, but the lack of proactive communication and failure to meet their own stated processing timeline has been frustrating. I’m sharing this so other customers understand the subpar practices and challenges.
It's even more frustrating when you try to support a business local to your own city.

Ive ordered from this company twice, and both times I felt like I should have kept my money in my pocket due to poor customer service. The first time, I placed the order, and received a receipt, then silence. I found the site in Facebook so I wasn't too sure if it was real or not so I sent an email about a week later asking for an update to see if my order had been received. The reply was a bit snippy, but i let it slide. My order came, I LOVED IT.
Second or was placed December 19. I wasn't in a rush to get it and had honestly forgot about it until I received an update on January 11th saying that USPS was waiting on my order to give a date... cool. Today is January 18, I sent an email for an update because it has been pending for a week. No reply. No acknowledgement. Just a refund. Im ok with that, but I won't spend my money here again. If me asking for an update on an order that I spent my money on offends you, ill spend my money somewhere else.

I placed an order with this company November 25th and sent an email December 4th asking about my order because there was no shipping info after 9 days of waiting. I received the nastiest response from someone name Kaleb Elijah who told me that he basically canceled my order for asking customer service that question. I will not give my hard earned dollars to a rude and disrespectful business owner. You need my money, I don't need your products!

Rude, unprofessional, horrible customer service. This was my second time ordering from them. The first time, after not receiving shipping info for several days, I emailed to inquire and they reminded me that they have a 7-14 business day processing time which is stated at the time of purchase. Not a problem, that was my oversight. They shipped my order, I received it and was pleased.

The second time, I decided to order a t-shirt with the same wording of the sweatshirt I had previously ordered. This time, I was fully aware of the 7-14 day shipping time and had no problem waiting. I placed the order on June 1st. On June 22nd, after not not receiving shipping info, I emailed to inquire. I made sure to count the days and exclude weekends and the Juneteenth holiday to make sure that the 14 business days had passed. Since June 22nd was a Sunday, I didn't expect to receive a response until the next day, but surprisingly, they replied right away.

Instead of answering the simple question of when I could expect my order to ship, they promptly canceled my order and said they were issuing a refund. I didn't ask to cancel or for a refund...I simply wanted to know when the order would ship. Not only that, they sent a rude, condescending email explaining that they prioritize rest (clearly, they do because they can't be bothered to ship a simple t-shirt in 3 weeks) and that they were issuing a refund and wished me well wherever else I chose to shop. I responded and told them their response was unacceptable and that I had every right to inquire on the status of my order. They responded with "the refund has been processed, have a blessed day." I responded one last time and told them they wouldn't be around much longer if this is the way they treat customers over a justified inquiry and that they should check their reviews on Trust Pilot because they're all one-star. I should have come here first to check the other reviews...lesson learned.

The fact that they issued the refund immediately instead of replying with a shipping date, tells me that they probably hadn't even printed my shirt and they've probably also been getting a lot of complaints and this is what they regularly do instead of holding themselves accountable for their own errors.

I will never patronize them again and will make sure I tell anyone I know not to waste their time either. Such a shame when you try to support a small black business, and this is the result.

I wanted to LOVE this business…, but oh well. I ordered merchandise, 2 sweatshirts. 6-8weeks later I get a message they had been delivered- to my address from over 2 years before. I email and say “hey, these went to the incorrect address. Not sure how this happened but can you please get them to the correct address.”
The person that emailed me back had a an attitude and was angry and said “YOU made the error- we have a policy. We don’t have to fix it. We protect our business…..,”
I actually do not have this address on anything anywhere- so I still was not angry. I just apologized for the error and asked how we could get the error resolved bc the items were expensive and I did not receive them. They did not respond. Now I just want my money back.

I ordered a sweatshirt on 2-22-25. As of today, it’s 4-6-25. Don’t believe it takes 14 days because I’m still waiting. I’m never ordering from here again. By the time I receive my order (if I receive my order) it will be too hot to wear smh! Never again!

I saw the super cute and fly “Imma Only Get Finer” crewneck on Facebook, and boom—I loved it. The statement was bold, the mint green and brown colorway was unique, and I was all in. I went to the website and saw the clear disclaimer that orders take 7 to 14 days to process, at which point I’d receive a tracking number. Well, that was NOT the case for me.

It took over a month just to receive a tracking number, and when I finally did, it was completely useless—never updated, no movement, nothing. Then, I got an email saying my package was delivered on March 25, which was the estimated arrival date AFTER the tracking number was finally issued. The problem? I didn’t actually receive it until March 28.

Now, I understand that shipping carriers can have delays. But what Lake & Prosper does control is their communication and customer service—and both were horrible from the start. If you want to manage customer expectations, you need to be honest and transparent. Instead, when I reached out after waiting an entire month, they still tried to convince me that my order had already been processed. That was a lie. I didn’t see any movement until after I had to email them to demand an update.

And here’s where it gets even shadier:
• No mailing address listed – This isn’t just inconvenient; it’s intentional. The Better Business Bureau requires a business address to file a complaint, and Lake & Prosper has made sure that you can’t hold them accountable.
• Social media comments turned off – Another red flag. They clearly know they have recurring issues and are actively hiding complaints instead of fixing them.

I even contacted the Texas Better Business Bureau to see how I could proceed without an address. At this point, I’m sharing my experience wherever I can because Lake & Prosper is going out of its way to hide how poorly they run their business.

The saddest part? The sweatshirt itself is actually cute. The quality isn’t great, but it’s cute. And if they handled their business properly, I would have shared this brand with others. But given the terrible customer experience, dishonesty, and lack of transparency, I cannot, in good conscience, recommend them to anyone.

Do yourself a favor and shop elsewhere.