Lakeside Hire Reviews 

112
TrustScore 4.5 out of 5

4.5

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See what reviewers are saying

Rated 5 out of 5 stars

Despite complications not of their making, their customer services team got things smoothed out very quickly. Impressive !

Rated 5 out of 5 stars

We ordered Acrows and Strong boys which got delivered early doors the next day after ordering. Our builder told us the wrong amounts and had to order more acrows/give strong boys back. Lakeside were v... See more

Rated 5 out of 5 stars

Brilliant company to do business with. all staff very friendly and honest. ( Tim, Janine and Bilijana) Don't over charge. Deliver when promised. Text service to advise of timescales of delive... See more

Rated 5 out of 5 stars

We have used Lakeside Hire for Heras fencing hire several times now and they are always really quick to respond to the initial query and get it booked in / confirmed. The deliveries and collectio... See more

Company details

  1. Tool Rental Service
  2. Building Equipment Hire Service

Written by the company

Lakeside-Hire is a trusted UK-wide supplier of aluminium scaffolding towers and access equipment. Known for dependable delivery, well-maintained equipment, and honest service, we’re relied on by commercial projects, tradespeople and homeowners nationwide.

What we do

Written by the company

Nationwide construction equipment hire
We supply aluminium scaffolding towers, access equipment, site storage, and tools to domestic and commercial customers nationwide. Hire options are flexible, delivery is clearly scheduled, and all equipment is safety checked before dispatch.

Our delivery & condition guarantee

Delivered on time and ready to use — or your first week’s hire is free

We guarantee that your hire arrives when agreed, exactly as ordered, and in perfect working condition. If we fail to deliver on time or the equipment isn’t ready to use, your first week’s hire is on us — no fuss.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

112 reviews

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No recent history of asking for reviews

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4.5

All reviews

(112)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

This was the first time I had rented a…

This was the first time I had rented a scaffold tower. I was quite nervous of the whole process but it really was great. Lakeside hire made everything really easy and straightforward. The instructions and guidance offered to me as a 1st timer were perfect.

August 23, 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant company to do business with.

Brilliant company to do business with.
all staff very friendly and honest. ( Tim, Janine and Bilijana)
Don't over charge. Deliver when promised.
Text service to advise of timescales of deliveries and pick ups.

Prices for hire very reasonable.

Have used this company many times and have not failed once with their commitment to customer service.

Thank you

August 8, 2023
Unprompted review
Rated 5 out of 5 stars

Competitive pricing and responsive…

Competitive pricing and responsive customer service. Had a few last minute changes to my requirement and the team was able to accommodate without any issues. Customer service line well manned and always someone to answer/help. Definitely would use Lakeside again for my future needs

August 7, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic company

I managed to hire something quite unusual for a very reasonable price and it was such a quick and easy process. The staff were very helpful and friendly.

July 30, 2023
Unprompted review
Rated 5 out of 5 stars

Lakeside Hire for Temporary Events Sites

I am an event organiser and use Lakeside for things we need to build our sets/ events etc- scaff towers/ heras fencing etc. I have used them for years and would never look anywhere else. They reply so quickly, they always have time to talk through things with me over the phone, its always the same people who you speak to and so they understand your job, they shuffle around their deliveries to help us with tight turnarounds or last minute changes, and they are all SO accommodating and easy and it makes such a difference to us. A fab company- I highly recommend.

July 16, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, paid upfront for some equipment under £100, everything agreed and email received to confirm order at 10.30am for a job the very next day. Only then to receive an email saying they could not honour the order as our company has cjjs and poor reviews!! A complete lie, we are a new company and been trading for a year and will be submitting our accounts in the next few months, so they declined our business cause of this yet made up false information about our company, disgusting behaviour and left it until 4pm to tell us so ruined our job for the next day!! Don’t use this unprofessional company unless you have solid accounts and have been trading for years. Don’t do it or you will be let down!! Only company thy acts this way as we have several trade accounts elsewhere. How they trade I just don’t know when they treat potential client like this, you have been warned!!!

June 7, 2023
Unprompted review
Rated 5 out of 5 stars

Really happy customer

Really efficient, swift, and friendly service. Excellent communications and a very good price. Better choice and much better price than anything local to me. Nice people to deal with. I couldn't be happier. Top job!

May 25, 2023
Unprompted review
Rated 1 out of 5 stars

Pretty poor customer service...

I have been using this company for a little over three years and ordered MANY times. We have used their scaffolding towers often & always paid upfront and had no issues. They have all of a sudden started doing credit checks without permission & our company was refused and a refund was given (with no phone call when I was told I would be called) even though I paid in full by DEBIT card, which means the money was there and being held by them. Our company doesn't have the best credit history because we are new and unexperienced in running a full time business of our scale. I have never once asked for credit and to get an email, the day before I'm due to do a job, to be told they would be unable to supply our company, makes me want to tell everyone to avoid! They've lost a loyal customer and I've had to upset one of our valued customers!

March 29, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service. They have great communication skills and very helpful when placing my order. Prices are reasonable! A quick id check and equipment turned up within the hour.. service with a smile 😃

August 27, 2021

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