The delivery was quick, item arrived in good condition. Even if the item is not at the lowest market price, the website is better than competitors' and the ordering process is smoother.
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I ordered this controller for a Westinghouse ceiling fan. Price was OK, shipping was good and it works. A couple of hints when you are installing it: make sure the power is off to your fan and make... See more
I recently had a few questions and encountered a minor issue with my products, and I have to say that the support I received was absolutely top-notch. The team was incredibly prompt in their res... See more
Company replied
I’ve ordered lights 3 times from this company, great quality for good prices, this time delivery was quick, once I had to wait a bit longer but that was clear at the point of ordering. Well packaged a... See more
Company details
Written by the company
Lampenwelt.de ist der größte Online-Pure-Player für Licht und Beleuchtung in Europa. Wir stehen für herausragenden Kundenservice und bieten die ganze Welt der Beleuchtung an einem Ort – mit über 400 Marken und mehr als 50.000 Produkten. Ob beim Frühstück, bei der Arbeit, bei geselligen Abenden oder auf dem Sofa: Beleuchtung ist für unser Leben unverzichtbar. Licht spendet Helligkeit, kreiert eine besondere Stimmung und erzeugt Emotionen. Es unterstützt unseren Alltag und sorgt für mehr Sicherheit. Bei Lampenwelt erhalten Sie einen exzellenten Beratungsservice und eine professionelle Fachberatung - auch für Geschäftskunden. Sie können zudem zwischen flexiblen Zahlungsarten von Rechnung bis Amazon Pay wählen und profitieren von einer schnellen Lieferung.
Unsere Geld-zurück-Garantie
50 Tage kostenloser Rückversand und Geld-zurück-Garantie
Bei Lampenwelt bieten wir Ihnen zusätzlich zum gesetzlichen 14-tägigen Widerrufsrecht für die anschließenden 36 Tage eine freiwillige Geld-zurück-Garantie. Sie können dadurch von uns erhaltene Ware ohne Angabe von Gründen innerhalb von 50 Tagen durch Rücksendung der Ware zurückgeben.
Contact info
Rabanusstraße 14-16, 36037, Fulda, Germany
- www.lampenwelt.de
4.5
Excellent
73K reviews
Asks customers to review
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The lamp is totally worth the money and…
The lamp is totally worth the money and is so easy to install and looks soooo good
April 14, 2025
Super shopping experience
So many variety of products at right price and easy order and delivery process.
March 29, 2025
May use AI-assist with repliesRead more
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No return option
March 20, 2025
Reply from Lampenwelt.de
Dear customer,
Thank you for your review.
Our Customer Care team will contact you shortly to arrange your return.
In such a case, you are also welcome to use our returns portal, which you can use to process the return quickly on your own initiative.
We wish you a pleasant week and look forward to welcoming you back as our customer soon.
Best regards
Your Lampenwelt team
All good
All good, no problem.
The lamp is as described in the web site and the delivery was also quick and easy.
Thanks
February 24, 2025
Easy to order
Easy to order.
Arrived within a few days.
Quickly installed, replacing decades old kitchen lights.
And the lights are super!
March 12, 2025
Legal Issues
A company who owns a company (lights.co.uk) that will contravene UK trading standards by false advertising - advertising a light with remote and then no remote control is provided. They even stated they would send it so I asked my electrician to add the light. Now I am stuck - they won't confirm they will pay for the work to take old light down / add new light on and they won't even send a replacement. The solution they provided: flicking light switch on and off quickly (like a strobe affect) will act as a dimmer. Frankly bizarre - this will just cause
(a) Risk of short circuiting
(b) Additional wear and tear to the light switch.
( c) Dangerous strobing affect
February 14, 2025
Unprompted review
Reply from Lampenwelt.de
Dear Customer,
Thank you for your feedback.
We sincerely apologize for the inconvenience caused.
We can see that you've been in touch with our UK Customer Service Team and that a solution has been found for the issue.
If you have any further questions or concerns, please don't hesitate to reach out to our Customer Care Team directly.
Best regards,
Your Lampenwelt Team
Very good post-sale service
Very good post-sale service. In my case the LED lamp stopped working after almost a year of use. I was able to return it and just received a replacement. Excellent customer care!
January 22, 2025
The Stehlampe was good
The Stehlampe was good, but the Lampshade and the Shelf did not match our furniture decoration, so we had to return it, unfortunately! Thank you for your prompt responses to my request for Return Labels and for the friendly helpfulness from your staff on the telephone.
January 20, 2025
More than satisfied with the good…
More than satisfied with the good quality and speed delivery,really amazing .Thank u and it won't be the last order,happy for the next
December 10, 2024
Very pretty lamp
Very pretty lamp, gives good light for reading and having a meal. Well made, good quality.
December 2, 2024
Definitely recommend this light
We're very happy with our new dining table light. Fairly easy to install and easy to control with the app. Would definitely recommend.
Delivery was very fast too.
November 28, 2024
Great & high quality lights
Great & high quality lights, fast delivery and good customer service! Would order again!
December 3, 2024
I did not get my lights
I did not get my lights. I paid for lights yet they were not delivered
November 30, 2024
Reply from Lampenwelt.de
Dear customer
Thank you for taking the time to leave us a review.
We are sorry that such inconvenience has occurred. This is in no way in our interest.
We could see that you have already contacted our customer service. Please use the existing ticket to ask further questions.. Thank you very much.
Kind regards
Your Lampenwelt team
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