Land Search-online Reviews 82

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The company is a sham and fraudulent and the service provided was non existent. After taking initial payment, the requested information was not received and all correspondence remained unanswered. I s... See more

Rated 1 out of 5 stars

Deplorable Deplorable Deplorable.... No other words, how these sharks can get away we blatantly scamming us... We had a dead line to meet to provide details for a plot a line, We heard nothing in nea... See more

Rated 1 out of 5 stars

Unbelievable we do not have a way of getting this business removed. Having paid them £68.35 last October , emailed them a few weeks later asking for an update we have heard nothing. Surely there must... See more

Rated 2 out of 5 stars

Having previously written a scathing review about our treatment by this company I have to in all truth say the documents eventually arrived. Not being able to contact the company by phone does set a... See more

Company details

  1. Legal Services

Information provided by various external sources

Land Registry Searches Online. We provide title deeds, bounary resolution searches, environmental reports and more.


Contact info

1.3

Bad

TrustScore 1.5 out of 5

82 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

The company is a sham and fraudulent…

The company is a sham and fraudulent and the service provided was non existent. After taking initial payment, the requested information was not received and all correspondence remained unanswered. I should have read the reviews before placing an order and would advise anybody thinking of using this company - to look elsewhere. I will be taking steps to recover the fee paid. An absolute disgrace.

October 20, 2023
Unprompted review
Rated 1 out of 5 stars

Deplorable Deplorable Deplorable...

Deplorable Deplorable Deplorable.... No other words, how these sharks can get away we blatantly scamming us...
We had a dead line to meet to provide details for a plot a line, We heard nothing in nearly 3weeks, not even a receipt of payment!!! now we've forfeited an opportunity to appea nowl for said land !

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

Stupid stupid me

Stupid stupid me! In a hurry didnt notice it was a sponsored website but thought peculiar because I have used the Gov site before and its £3.

June 12, 2023
Unprompted review
Rated 1 out of 5 stars

I was in a hurry !

I was in a hurry, didn't realise I could get the same paperwork form the Government site. £17.94 from these people. £3 from the official Land Registry site. Please do not waste your money on these people.

March 23, 2023
Unprompted review
Rated 1 out of 5 stars

This is not Land Registry

This is not Land Registry.
There are lots of companies of this type but there is no need for them.
Use only the official gov.uk website. Easy to find.

April 1, 2022
Unprompted review
Rated 1 out of 5 stars

Scam

Scam - no telephone number and I haven't received the deeds been waiting 5 weeks . Did complain by email - still nothing ... don't waste your money .

January 27, 2023
Unprompted review
Rated 1 out of 5 stars

Avoid

Documents arrived a week after ordering as had been sent to wrong email address, this was likely a typing error on my part but it took me 6 attempts at contacting them to receive any sort of reply.
I have now received the documents, however I have paid 12 times what I would have paid had I gone straight to HM Land Registry. I mistakenly thought this was an official site but it isn’t.

February 6, 2023
Unprompted review
Rated 1 out of 5 stars

Wish I could leave no stars

Wish I could leave no stars. As per most people who have placed reviews, I also have not received my documents, and have had no replies to my emails. Unfortunately there is no phone number to ring. This company is nothing more than a scam, and google should by now be aware of this, and take them off their website.

January 9, 2023
Unprompted review
Rated 1 out of 5 stars

12 Times Cost land registry Site - A Con, avoid

Tried to use them, but after having doubts, I checked further and found that the details I wanted were directly available from the correct gov.uk site for 1/12 of the price that I thought I had paid Land Search-online. Then the Land search-online site complained that my card had been declined. Clearly there is a guardian looking after me! The Land Registry was almost instant service, from order to document available.

January 11, 2023
Unprompted review
Rated 1 out of 5 stars

Absolute con

Absolute con, paid £107, a month later never received anything, didn’t answer email, there phone number is disconnected, tried to claim money back no answer!,

December 14, 2022
Unprompted review
Rated 1 out of 5 stars

Complete CON

CON! These people are dishonest and only send you the basic title register that you can get from Land Registry for £4. They are thieves!!!!

November 23, 2022
Unprompted review
Rated 1 out of 5 stars

LSO - Land Search Online

LSO Land search On-line
Prompt but x3 cost of going directly to Gov.UK land registry service.

Do not expect to receive any further info than that to be found on th Gov.Uk site. despite professional and suggestive website.

September 28, 2022
Unprompted review
Rated 1 out of 5 stars

Don’t get caught like I did

Wish I had read these reviews before using these scammers. Needed title deeds urgently. Didn’t know how to obtain them so Googled it and up popped these guys. Website looks great and comprehensive and a 1 hour response was quoted. Paid £41.00 for the documents I needed. Three hours later, nothing. They had not taken the payment so requested cancellation to the specific email address stated, no response. Next day still no documents but they took payment so requested a refund, no response. Requested a refund via the webform and they said the documents has been sent so no refund due. Checked Inbox, Junk Mail, Spam and Trash folders. Nothing. Received all their other emails though saying i wasn’t going to get a refund. Then found out that the documents I needed were on the gov.uk site for just £6.00.

September 20, 2022
Unprompted review
Rated 2 out of 5 stars

Poor customer contact

Having previously written a scathing review about our treatment by this company I have to in all truth say the documents eventually arrived. Not being able to contact the company by phone does set alarm bells ringing and makes you feel like it’s a scam. Customer service needs to be reviewed

August 30, 2022
Unprompted review
Rated 5 out of 5 stars

Everything I needed

I'd already paid when I read the reviews so was a bit worried. However, they came through. I needed some original copies of my deeds and I got everything I needed including the conveyancing maps that were all original docs including signatures.

August 26, 2022
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look