Absolutely fantastic service. Stephen was brilliant at answering any queries I had and kept in touch at every step of the way. I was even contacted when there was a better mortgage rate available and... See more
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Review summary
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2nd time we have organised our mortgage through L&C, and once again they didn't disappoint. Finding the best deal to suit our needs, finding way to improve affordability and being proactive as rates... See more
L&C take away all the stress of finding and sorting a mortgage. They make contact when your current mortgage is running out so you can sit back and relax knowing you’ll hear from them when the time is... See more
From the first step of filling in a mortgage calculator online getting a distinction in principal straight away to getting my mortgage application accepted took less than two weeks. Stephen Brownle... See more
Company details
Written by the company
L&C is the UK's favourite mortgage partner. We're a fee free mortgage broker & adviser and our entire mortgage advice service is fee free with no hidden costs or surprises. Call & compare 1000s of rates from over 95 lenders. Open 7 days a week, including until 8pm Monday to Thursday.
Contact info
Unit 26 (2.06), Newark Works, 2 Foundry Lane, BA2 3GZ, Bath, United Kingdom
- 0800 953 0304
- www.landc.co.uk
4.6
Excellent
18K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Really simple and reliable service
Really simple and reliable service. Good communication throughout and feel like we’ve got a really good deal going forward.
Jazmin made the product transfer as smooth as possible.
August 5, 2026
I found all responses were in a very…
I found all responses were in a very timely manner. However I feel for a mortgage advisor I felt there was very little advising. Any time I asked a question I was met with, “I couldn’t really say”.
August 5, 2026
Reply from L&C Mortgages
Hi, thanks for taking the time to give your feedback. All the best, L&C
Sam butler and Taylor MacPherson have…
Sam butler and Taylor MacPherson have been really helpful along the way with their updates
August 5, 2026
Easy and approachable
Easy and approachable . David Murray was very helpful and professional.
Thank you
August 5, 2026
Spot on server once again
2nd time we have organised our mortgage through L&C, and once again they didn't disappoint. Finding the best deal to suit our needs, finding way to improve affordability and being proactive as rates fluctuated to make sure we didn't miss a good deal.
Great communication and responsiveness both by email, online tracker and phone. So easy to work with, will be back for a third time when our next remortgage date is upon us.
August 5, 2026
Unprompted review
The not so tailored mortgage advice
I put my company details on there online form “via chat” as a company on the big Landc brokers site. They rang me this morning saying
“ I need to go through security but cant because we dont have your details”
me “you have my company details of which I am a director”
Him “I have 2 options” then said something about starting again and something else about filling in the form, i had already completed yesterday”
i said “I dont understand what you are saying”
He then repeated word for word what he said previously.
So I tried again “i dont understand what you are suggesting”
He then repeated word for word what he said previously.
Me now irritated “You are just making this too difficult forget it I will try someone else”
This is a company that supposedly tailor requests to specific advisors.. clearly parrot fashioned ones
August 4, 2026
Unprompted review
Reply from L&C Mortgages
Hi Simon, thanks for the feedback and supplying your info. We're looking into this to figure out what happened and will implement any improvements we can for the future. Best wishes, L&C
Avoid at all costs
Absolutely rubbish. Had 3 advisors in two months all clueless. Had a mortgage offer refused after an advisor reiterated that the underwriter had pre approved it. Go figure.
July 14, 2026
Unprompted review
Reply from L&C Mortgages
Hi Rabia, we'd like to look into this further - we've requested more information from you via Trustpilot's tool - please supply your details whenever you're able. Many thanks, L&C
Thank you Jazmin
I honestly couldn’t have asked for a better mortgage advisor than Jazmin. As a first-time buyer, the whole process felt overwhelming at times, especially with the uncertainty around interest rates and the pressure of having just 10 weeks to complete. From start to finish Jazmin was incredibly knowledgeable, supportive and reassuring.
She was always happy to answer my many questions, kept me updated throughout, and explained everything clearly so I always felt informed and confident in the decisions I was making. She worked incredibly hard to secure me a fantastic mortgage despite a challenging market, and her efficiency meant we stayed on track to meet our tight deadline.
Buying my first home has been a huge milestone, and I’m so grateful to have had Jazmin guiding me through it.
I wouldn’t hesitate to recommend her to anyone looking for a mortgage advisor. Thank you so much, Jazmin!
July 27, 2026
Unprompted review
Amazing mortgage advisors!
I can’t thank James & Millie enough! Had such a great experience with them. They were quick and efficient with any questions I had I would always receive a response quickly to any queries, they were helpful and explained everything to me. As a first time buyer the whole process is quite daunting but they really helped me and my husband feel confident with our decisions and explained everything clearly. Would recommend anyone who is debating whether to use them or not, to DEFINITELY use them. So great that they don’t charge a fee as well, can’t believe how amazing they were fee free!
August 3, 2026
Unprompted review
Simon was very efficient
Simon was very efficient , comprehensive and friendly
Really helpful service, I would recommend to to others
July 31, 2026
Really helpful
Neil has always gone above and beyond no matter how many purchases have fallen through.
August 2, 2026
First rate
From start to finish the advice, help and guidance received from our advisors Matthew and Bethany has been first rate.Friendly practical help every step of the way. I would not hesitate to recommend L&C mortgages
August 1, 2026
Every thing went smooth and quick and…
Every thing went smooth and quick and explained everything out to me
August 1, 2026
James Foden was excellent and dividing…
James Foden was excellent and dividing me what do to with each step getting my mortgage. Superb quality customer service.
July 31, 2026
Unprompted review
Excellent rates and advice
Excellent, tied up a super mortgage rate before the hikes in interest rates, will use again!!
January 31, 2026
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