The Landlord Shop Reviews 

37
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Steve and the whole team are providing a first class service. Every time I’ve needed a job doing, they’ve been there to help me swiftly and professionally. Even at times where I’ve needed something do... See more

Rated 5 out of 5 stars

Awesome service. Steve turned a report out for Legionella within 2 days of being contacted. 1 company told me I would not find anyone to do one within 3-6 months! Fantastic service. Excellent communic... See more

Rated 5 out of 5 stars

One Stop Shop for all Landlords. Booked 3 checks online and within 24 hours they were all arranged and booked in, the engineers turned up on time and kept me updated throughout. I now also get annual... See more

Rated 5 out of 5 stars

Absolutely brilliant website! I am new to landlording and I needed to get my Electrical and Gas Safety checks done quickly and efficiently. I submitted my multiple requests all in one go, and was cont... See more

4.7

Excellent

TrustScore 4.5 out of 5

37 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(37)

5 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service

Steve and the whole team are providing a first class service. Every time I’ve needed a job doing, they’ve been there to help me swiftly and professionally. Even at times where I’ve needed something doing more urgently, Steve has gone above and beyond to react and deliver. Highly recommend.

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Genuinely good service

Genuinely good service.
Super quick response, helpful solutions offered, good communication, good value, and went out of their way to make an emergency boiler replacement happen quickly. Thank you!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Service from The Landlord Shop

Needed a Gas Safety Certificate, EICR and EPC - went through the online form and it was all so easy. Received calls from the separate engineers to get a date in the diary and it was very straight forward. Highly recommend - The Landlord Shop takes the hassle out of it all. Excellent all round.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

The landlord shop

I am very pleased with the landlord shop from the phone call to them doing the work would highly recommend happy with all they did thanks the landlord shop

March 29, 2025
Unprompted review
Rated 5 out of 5 stars

Awesome service

Awesome service. Steve turned a report out for Legionella within 2 days of being contacted. 1 company told me I would not find anyone to do one within 3-6 months! Fantastic service. Excellent communication. Kept me informed via email, text and phone call ( very rare these days). If there was 6 stars Steve would get it. Thank you for a painless experience

February 13, 2025
Unprompted review
Rated 5 out of 5 stars

second time I have used

This is the second time I have used the Landlord Shop in recent weeks. Both times for an EPC. Both appointments were organised on the day of request and were done within a few days. The reports were produced very quickly. I won't hesitate to use them again

February 6, 2025
Unprompted review
Rated 5 out of 5 stars

One Stop Shop with Great service

Great service. Just a one stop shop for everything required. The turnaround was so quick and the admin service (from invoice to certificate receipt) was really quick. Would definitely use again.

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

One Stop Shop for all Landlords

One Stop Shop for all Landlords. Booked 3 checks online and within 24 hours they were all arranged and booked in, the engineers turned up on time and kept me updated throughout. I now also get annual reminders when renewals are due. Fantastic experience, thank you.

July 30, 2024
Unprompted review
Rated 5 out of 5 stars

EPC certificate

The representative from the Landlord Shop was very helpful from the start; I explained I needed an EPC certificate quite urgently and he booked me in at a mutually convenient time. He was very punctual on the visit, carried out the inspection and explained what could be done to improve the rating. Very friendly, very professional, very helpful. Very efficient at communicating promptly by telephone and email. Highly recommend.

May 3, 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look