Zero customer service
Zero customer service. About two months ago I purchased a half gallon of their crème which my wife and I use for our coffee. We had the crème for about 3 days and it spoiled. It was not even close to the expiration date so I emailed l o l and provided all relevant data and my email was acknowledged. About 10 days later they sent me an email wanting a photo of the half gallon container which was already placed in the garbage. I advised of such and they promised a coupon for a replacement. That was about a month ago so now they tell me to wait another 10/15 days as the mail takes time. They have no intention of compensating me for their garbage product and if they did they should send me coupons for a years worth of said product. A poorly run business indeed.








