LANGUAGECERT Reviews 5,842

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 4,369 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently highlight the staff as friendly, professional, and helpful, creating a comfortable and supportive environment throughout the process. The booking process is consistently described as easy, smooth, and efficient, making it straightforward to schedule exams. Many people appreciate the overall service, noting its organization, clarity, and the stress-free nature of the experience from start to finish. However, some customers also noted issues with the test environment, specifically mentioning excessive noise from other candidates that made it difficult to concentrate. A few other people also felt that the location of the test center could be tricky to find or that the building itself was run down. There were also occasional complaints about examiners having strong accents, which impacted the ability to understand questions.

What people talk about most

Staff

Customers had positive experiences with staff, frequently describing them as friendly, welcoming, and... See more

User experience

Consumers find the user experience to be largely positive, describing it as stress-free, smooth, and... See more

Service

Users describe positive interactions with service, highlighting it as fast, helpful, and straightforward,... See more

Location

Reviewers mention ambiguous feedback about location, with many finding it easy to find and accessible, often... See more

Booking process

Clients share positive opinions on the booking process, with many describing it as easy, smooth, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

The B1 test was overall good 👍 The staff were friendly and the environment was comfortable. The listening and speaking parts were manageable with a bit of preparation. If you practice well and stay c... See more

Company replied

Rated 5 out of 5 stars

This is the second time using languagecert and the experience has always been good. It is easily to book and exam date and the locations easily accessible. I was nervous for my exam but the practise p... See more

Company replied

Rated 5 out of 5 stars

First and foremost this company or school is excellently friendly. All the equipments including the computers are topnotch. If you prepared well you will definitely pass. I will always recommend them... See more

Rated 5 out of 5 stars

The process was smooth and efficient. From entering the building to finishing the exam all members of staff were professional and friendly. The confirmation email with the exam result came through w... See more

Company replied


Company details

  1. Educational Testing Service
  2. Educational Institution
  3. Language Course Provider

About LANGUAGECERT

Written by the company

Reliable. Innovative. Recognised.

LANGUAGECERT is committed to developing and delivering high-quality, internationally recognised language exams that enhance the career, education and life prospects of individuals worldwide.

LANGUAGECERT offers Home Office approved, Ofqual regulated English language exams for UK Visas & Immigration.

Based on PeopleCert’s proprietary, award-winning technology, LANGUAGECERT Online exams with remote, live invigilation provide a secure and reliable way for candidates of all ages to take high-stakes, internationally recognised language exams from their preferred location without having to visit a Test Centre.

The booking system is flexible and tailored to the candidate’s personal schedule, while the whole process is simple and secure with results available in just 3 working days.

LANGUAGECERT offers high-stakes exams that are officially recognised by an ever-growing number of Higher Education Institutions, organisations and government bodies in the UK and internationally.

LANGUAGECERT is regulated by Ofqual and Qualification Wales and is a Home Office approved provider of SELT exams for UK Visas & Immigration.

VISIT OUR WEBSITE

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

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1-star

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Rated 5 out of 5 stars

Very nice team

Very nice team

May 20, 2026
LANGUAGECERT logo

Reply from LANGUAGECERT

Hayward, your review may be short, but it feels genuinely warm. LANGUAGECERT appreciates your kind words

Rated 1 out of 5 stars

The B1 exam I took wasn't that level at…

The B1 exam I took wasn't that level at all.
It was very difficult.
I had never heard the words she was saying.

May 20, 2026
LANGUAGECERT logo

Reply from LANGUAGECERT

Dear Ali Yasir, thank you for your feedback. Our exams follow internationally recognised CEFR standards and strict marking procedures to ensure fairness.

If you wish to request a result enquiry or submit an appeal, you’ll find full instructions in our FAQ section titled “How can I submit a result enquiry or an appeal request?” here:
https://www.languagecert.org/en/about-us/faq/languagecert-selt-faq/exam-results-and-certificates

Best regards,
LANGUAGECERT

Rated 1 out of 5 stars

I took the LanguageCert exam twice

I took the LanguageCert exam twice, and unfortunately my experience was very disappointing both times.

The exam was far more difficult than expected and did not feel consistent with the advertised level. I have taken multiple English exams before and achieved good results, and my English level is around B2–C1, so the results were honestly surprising.

In addition, I experienced serious technical and administrative problems. During my first attempt, the identity verification process took more than one hour, and I faced difficulties accessing the exam. This caused stress, loss of concentration, and negatively affected my performance.

Overall, the experience felt poorly managed and unnecessarily stressful. Based on my personal experience, I would not recommend LanguageCert exams.

February 28, 2026
Unprompted review
LANGUAGECERT logo

Reply from LANGUAGECERT

Dear Yousab, thank you for taking the time to share your feedback. We're sorry this was your experience.

Following a review of your session, we can confirm that additional identity verification checks were required before the exam could proceed. We also identified that the name registered on your profile did not match the name shown on the identification document presented on the day of the exam, which required further validation.

As outlined in our ID Policy, candidates must ensure that the details used during registration exactly match their identification document:
https://www.languagecert.org/en/about-us/legal/policies-and-procedures

We would also like to note that our services use biometric verification to confirm identity. Further information regarding this process can be found in our Privacy Policy:
https://www.peoplecert.org/terms-of-service-and-privacy-policy#privacy-policy

We appreciate you sharing your experience with us. If you require any assistance or have any questions, please contact our Help & Support team:
https://www.languagecert.org/en/help-and-support

Best regards,
LANGUAGECERT

Rated 5 out of 5 stars

Good Experience

I had a very good experience with LanguageCert, Liverpool Center. The reception process was smooth and well organised, and all the staff were very helpful and friendly from the beginning.

The examiners were also very kind and professional, which made me feel relaxed and much less nervous during the exam. The overall atmosphere was comfortable and welcoming. Thank you to the whole team for providing such a positive experience.

May 20, 2026
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Reply from LANGUAGECERT

Leslie, your review makes the Liverpool centre sound genuinely welcoming from the very first moment 🌿

Rated 5 out of 5 stars

Will recommend 👌

Will recommend 👌

July 30, 2025
LANGUAGECERT logo

Reply from LANGUAGECERT

Recommendations always mean a lot. Thank you for the support!

Rated 4 out of 5 stars

The test was okay

The test was okay, audio quality was great and examiner was friendly
However, I think you need to make the registration process simple by harmonising payment and registration
After payment, I was waiting to have my test booking confirmation sent to me only to discover a day to the intended date that payment is different from registration. The customer help phone number wasn’t working. To me it was a bit stressful to navigate through

May 20, 2026
Rated 5 out of 5 stars

Great

Small parking but the rest great

May 20, 2026
LANGUAGECERT logo

Reply from LANGUAGECERT

LANGUAGECERT appreciates your kind review, Anna.

Rated 1 out of 5 stars

Waste of time and money don’t use this…

Waste of time and money don’t use this place everything is bad unfair we had A2 English speaking and listening test failed twice. I’d say to pass this level you have to speak fluent. Instead go to Trinity College London they’re the best!

May 11, 2026
LANGUAGECERT logo

Reply from LANGUAGECERT

Hi there, thank you for sharing your experience. Please note that all LANGUAGECERT exams are assessed according to internationally recognised CEFR standards and established marking procedures.

If you would like to request a result enquiry or submit an appeal, further information is available here:
https://www.languagecert.org/en/about-us/faq/languagecert-selt-faq/exam-results-and-certificates

If you need any help or have questions, please contact our Help & Support team:
https://www.languagecert.org/en/help-and-support

Best regards,
LANGUAGECERT

Rated 5 out of 5 stars

Everything was fine

Everything was fine , from booking the exam , online interlocutor , test results , all nice and easy . Thank you !

May 22, 2026
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Reply from LANGUAGECERT

Fast results and simple booking? Hard to ask for much more 😎 Antoniu, thank you for sharing your experience.

Rated 1 out of 5 stars

Examiner

Examiner, nothing asking about exam questions but result is failed

May 14, 2026
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Reply from LANGUAGECERT

Hi there

Thank you for your review. Our exams are designed to align with internationally recognised CEFR requirements and are subject to strict quality assurance processes. Should you wish to request a result enquiry or appeal, please follow the guidance available here:
https://www.languagecert.org/en/about-us/faq/languagecert-selt-faq/exam-results-and-certificates

If you need any help or have questions, please contact our Help & Support team:
https://www.languagecert.org/en/help-and-support

Best regards,
LANGUAGECERT

Rated 5 out of 5 stars

LanguageCert is a great experience

LanguageCert's experience is great because it is designed to be low-stress, flexible, and fast.

May 19, 2026
LANGUAGECERT logo

Reply from LANGUAGECERT

Ionut, “low-stress, flexible, and fast” feels like a perfect summary 🎯

Rated 5 out of 5 stars

Very good point

Very good point

May 19, 2026
LANGUAGECERT logo

Reply from LANGUAGECERT

A quick message with good energy is always appreciated, Sozan, thanks a lot for sharing it

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