Language Oasis Reviews 184

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Stumbled upon these guys on a desperate search to help a client out from the Czech Republic. She was trying to track down someone to translate her bank statements and tax returns into English so we c... See more

Rated 5 out of 5 stars

As always - friendly, professional, fast and accurate. Not to mention a great price too! I always appreciate the great work you guys do for me. Thank you for always being dependable!!! You all have... See more

Rated 4 out of 5 stars

My experience in communicating with the Lady who answered me by phone was not the best, because my English is not good and she did not speak Spanish. In January last year, Language Oasis had more... See more

Company replied

Rated 5 out of 5 stars

I have had well over 20 pages of documents translated from Language Oasis and I've got to say they did an EXCELLENT job. They were extremely efficient. They were very timely (less than 36 hours late... See more

Company details

  1. License Bureau
  2. Association or Organization

Information provided by various external sources

Language Oasis offers professional translation services of all global languages. We aim to deliver translation & interpretation services that you can trust.


Contact info

4.8

Excellent

TrustScore 5 out of 5

184 reviews

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Rated 5 out of 5 stars

Language Oasis consistently provides…

Language Oasis consistently provides accurate translations of documents, including some with particularly technical legal terms. They are also very responsive to special instructions, and get projects done in a timely manner.

January 4, 2022
Rated 5 out of 5 stars

My safety net!

As always - friendly, professional, fast and accurate. Not to mention a great price too! I always appreciate the great work you guys do for me. Thank you for always being dependable!!! You all have saved me numerous times :-)

November 24, 2021
Rated 5 out of 5 stars

Love them

Love them. They are fast and very reliable with great customer service. As an immigration attorney I use them all the time.

September 24, 2021
Rated 5 out of 5 stars

Great experience every time

Fast and efficient translation service. Everything was translated correctly and proofread. This is the second time I requested a translation service and it was great! I will continue to use their services for future needs.

June 21, 2021
Rated 5 out of 5 stars

Super responsive

Super responsive. Quick service. Affordable

April 16, 2021
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Reply from Language Oasis

Thank you Nilza for your great feedback! We are glad that we were met your expectations. We appreciate your business!

Rated 5 out of 5 stars

The customer service is excellent

The customer service is excellent. I made a mistake in 2 of my orders and with a single phone call everything was fixed and I got my orders done and shipped on time! Thank you.

November 18, 2020
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Reply from Language Oasis

Thank you Miguel for your great feedback!
It is our pleasure always to assist our customers.
Hope to see you soon!

Rated 5 out of 5 stars

Excelent job

Excelent job. As always.

November 16, 2020
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Reply from Language Oasis

Thank you so much for your great feedback and for being a loyal customer!
We appreciate your business, and we hope to see you soon!

Rated 1 out of 5 stars

I have been using they services for…

I have been using they services for years and never had a problem before.
Then I needed them again, after 10 days that I send my documents I was waiting for them to arrived by mail. Then I decided to call, I wasn’t sure if they had changed any policy because of COVID-19. After 4 calls a lady answered the phone. Then I explain to her that I was waiting for my documents, and I checked in their website and it showed done.
She started to scream at me saying that I should check for my emails, that it’s my fault that I didn’t receive the confirmation email... I told her that the only email that I had receive was to give them my feedback, my review... I found strange.. how could I give them my review without seen my translation.
And she just continues to scream at me, and I ask her to send me the email again. She complained, but she did, after 1 min she was “can you open your email”? , I had my email opened in front of me, and she continued to scream at me saying... see your email have a problem, you didn’t receive. So I told her, give a few minutes and I am going to receive. Then when I received, I told her, and ask her to calm down, and she hang up on my face. What kind of customer service is that? She is been working for them for years, but she can not treat people like that.
Another thing, when we send a document for them to translate most of the time we are in a hurry, they are fast and good, 24hs to translate, but if the customer had not return the confirmation email in 2 days, why they don’t send another one? Or why they don’t call?
Really bad customer service!

October 13, 2020
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Reply from Language Oasis

Dear Diana,
First of all, thank you for being a loyal customer to Language Oasis.
Second of all, we apologize if you felt our team member was screaming. She would never do that! All she was trying to say is that it was weird that you received one automated email and did not get the other 2 emails (automated one generated by the server) and the other manual one which was sent to you on Sept 30.
Maybe we should have double-checked again but since we already sent a manual one out of courtesy, knowing that an automated one, we did not think there was a need to send another one (many customers do not reply). If you logged in your account, and you saw your order was done on Sept 30, you could have downloaded the files.

We apologize once again, and we take pride in our excellent customer service.
And thank you for placing another order again!

Rated 5 out of 5 stars

Superior

Amazingly quick and awesome customer service.

January 8, 2020
Unprompted review
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Reply from Language Oasis

Thank you for your feedback! We appreciate your business, and we hope to see you soon!

Rated 5 out of 5 stars

Excellent service

Excellent service, Thanks guys.

July 8, 2019
Unprompted review
Language Oasis logo

Reply from Language Oasis

Thank you Roberto for your loyalty to Language Oasis.
We appreciate your business, and we hope to see you soon!

Rated 5 out of 5 stars

Excellent

Excellent! Extremely fast and accurate service, sometimes even in a couple of hours the translations are sent! I absolutely recommend this company.

April 19, 2019
Unprompted review
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Reply from Language Oasis

Thank you so much for your great feedback! We appreciate your business, and thank you for being a loyal customer!

Rated 5 out of 5 stars

Always satisfied.

July 16, 2018
Unprompted review
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Reply from Language Oasis

Dear Olivia,
Thank you for your great feedback! It is our pleasure to always serve you!
Hope to see you soon!

Rated 5 out of 5 stars

Best service ever

Best service rver

June 27, 2018
Unprompted review
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Reply from Language Oasis

Thank you Eva for your great feedback! We strive to provide our customers with the best always!
We hope to see you soon!

Rated 5 out of 5 stars

efficiency

efficiency, correctness, punctuality

June 27, 2018
Unprompted review
Language Oasis logo

Reply from Language Oasis

Thank you Patrizia for your great feedback!
Those three adjectives really sum up our services!
We hope to see you soon!

Rated 5 out of 5 stars

nice

:D fast, polite and price competitive

May 31, 2018
Unprompted review
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Reply from Language Oasis

Thank you Alejandro for your positive feedback!
We hope to see you soon!

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