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LapelPins.com Reviews 1,092

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that the pins often exceed expectations and are well-made. Many people highlight the efficient delivery service, with orders frequently arriving ahead of schedule. The responsiveness of the staff is also a recurring positive point, with quick replies and helpful assistance. However, some customers were not happy with their orders, specifically regarding color accuracy. A few reviewers mentioned that the colors of the final product did not match the proofs, with some colors appearing significantly different than anticipated.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high... See more

Quality

People report positive experiences with product quality. Many customers praise the high quality of the pins,... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Customers consistently praise the speedy delivery,... See more

Order

Consumers find the ordering process to be ambiguous. Many reviewers praise the ease and speed of ordering,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

Based on these reviews

Rated 5 out of 5 stars

Our organization placed a re-order of custom lapel pins for its lifetime members after five years. I received an immediate response from Mike at Lapel Pins, who had already located our original order... See more

Rated 5 out of 5 stars

Lapelpins has a super simple process to get your pins made. The artist made the render exactly to my description. After approving the artwork the pins were delivered before the expected delivery date.... See more

Rated 5 out of 5 stars

LapelPins.com made everything easy for us. From ordering, to proofing to finish - the whole process was smooth and easy. Plus, we're super happy with the end result. I would definitely turn to them a... See more

Rated 5 out of 5 stars

Pins are great quality. Got hard enamel with printing. Filled out order form online, sent my design in with it. Had response in less than 24hrs. Had offical price and proof design set in 24ho... See more


Company details

  1. Promotional Item Store
  2. Business to Business Service

Written by the company

Wide selection of custom pin styles. Lapel pins and enamel pins are low cost and easy to design. Lapel pins are great ways to reward employees, showcase your company with a logo, and honor veterans! We also offer custom pins and enamel pins that are made in the USA. Enjoy on-time delivery and friendly customer service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Our organization placed a re-order of…

Our organization placed a re-order of custom lapel pins for its lifetime members after five years. I received an immediate response from Mike at Lapel Pins, who had already located our original order. After confirming the design and making payment, we received the shipment three weeks ahead of the ETA. Thank you, the pins look great!

February 25, 2026
Rated 5 out of 5 stars

Our team LOVED the product--QUALITY

Our team LOVED the product--VERY high quality and the magnets are powerful and stayed put. We were the envy of a convention because our team had great lapel pins. Thank you!!!

January 21, 2026
Rated 5 out of 5 stars

Great quality pins!

Quick email responses from Lapel Pins! The shipment came much faster than anticipated. The pins are super high-quality.

January 23, 2026
Rated 5 out of 5 stars

They came out very professional

They came out very professional. It was a very quick turnaround that meant a lot to me during Christmas season. I wanted to make my soulmate smile anonymously and I’m sure he did. Thanks…..

December 16, 2025
Rated 1 out of 5 stars

Terrible estimate of shipping

Terrible estimate of shipping , would have never ordered had I know this was coming from China

October 13, 2025
LapelPins.com logo

Reply from LapelPins.com

Sorry to hear your dissatisfaction with the country of origin. If this was a concern when ordering you did have the opportunity to select one of our many USA made pin options on our website.

Rated 5 out of 5 stars

Amazing work

Amazing work. They designed exactly what we envisioned, and they came out perfect. And the delivery was sooner than expected.

October 6, 2025
Rated 5 out of 5 stars

Pins are great quality

Pins are great quality. Got hard enamel with printing.

Filled out order form online, sent my design in with it. Had response in less than 24hrs. Had offical price and proof design set in 24hours. Approved and paid and pins were sent to be made. Arrived early even by a week fast than they estimated. Will 100% order from them agian on my next set i need.

August 29, 2025

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