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Rated 1 out of 5 stars

Did not deliverd on time lost my customer at store due to late delivery and in refund they charge me shipping fees I lost money and customer both. Worst service

Company replied

Rated 5 out of 5 stars

Had the right screen in stock for a moderately old laptop. Arrived in good packing, no blemishes or damage on the screen. Minus some mistakes on my end installing it (damaging the bezel slightly on th... See more

Rated 5 out of 5 stars

Purchased replacement screen for ASUS TUF F15 gaming laptop. Quick delivery. Very well packed with three layers of bubble wrap inside a sturdy box. Survived shipping to Norway. Screen was from same su... See more

Rated 5 out of 5 stars

Fast shipping and well packaged (screen was inside 3 UPS bubble bags and then inside a FIRM cardboard box). Display looks great! Only negative is that my 'touchscreen' no longer works. I did not re... See more

Company details

  1. Computer and Accessories Store
  2. Computer Accessories Store
  3. Electrical Wholesaler
  4. Electronics Store

Information provided by various external sources

Laptop screens, LCD panel replacement to fix laptop, repair notebook with broken screen: Dell, HP Compaq, Toshiba, Acer, IBM Lenovo, Sony, Gateway, Apple, Asus


Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 2 out of 5 stars

13 monthes lifetime

Everything runs smooth, until it fails...
My lcd (HP laptop) lasted 13 monthes.
Order, customer service, price and shipping were perfect.
But just 1 year lifetime for a display means cheap stuff.
And when I tried to sort it out, Laptopscreen started to ask for ridiculous and endless tests (I worked 10 years with computers). From there, you understand that even if you manage to send it back "they will not be able to reproduce the issue" and will offer to send it back to you at your own cost.
Known story...
That's all folks, when you sell huge quantites of cheap low grade parts you need to assume and replace the bad ones to make your customers come back.

August 28, 2022
Unprompted review
Laptopscreen logo

Reply from Laptopscreen

LaptopScreen.com guarantees a working replacement LCD or your money back!

All our LCDs come with a device-life-time warranty that protects against any possible manufacturer defects for as long as the screen is installed in the device it was purchased for. Any possible defect is covered, except physical damage.

Support may ask for a description and pictures of the stated defect, and will grant valid warranty claims when a defect has been found to be related to the LCD and not due to other components or because of physical damage (cracks).

Reviewer has not provided an order number or any other identifiable information and no further information is available.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111

Rated 4 out of 5 stars

Good replacement screen for laptop.

Order support was helpful in finding the correct replacement screen for my Dell G7 7700. The video was helpful in beginning the replacement process. There were some details that would make the purchase and replacement better. (1) Removing the bottom section of the bezel proved difficult because some of it was sticking to the adhesive of the old screen. It probably would have been useful to use a hair dryer to warm it. After that the bezel came free without damage. (2) No mention was made in the video of the grounding strip. In the video it remains attached. on the G7 17 7700 it does(did) not. Reattaching the strip to the connector is more difficult than expected because of the small size of the connector. (3) The description of the adhesive to hold the screen in place and what is "required" are not the same. The original is a "pull the tab and the adhesive strip will come out". The description of the new part says "requires double sided tape" and there is no option to purchase the "pull to remove type tape. Instead it offers a 180 ft roll of double sided tape that is 1/8" wide. There is no advice given about how to place the tape thus supplied (for an additional $11.00). I have about 178 ft of double sided tape for sale as a result.

These difficulties, when surmounted, resulted in a perfect replacement that corrected some issues that were present from the purchase of the laptop.

I'd recommend LaptopScreen.com as a source for replacement screens.

August 29, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent Experience

Great chat feature on the website got me to the right screen for my laptop. Very quick delivery. Very well packaged. I’d definitely recommend these guys. They weren’t the cheapest but they delivered value.

August 16, 2022
Unprompted review
Rated 5 out of 5 stars

I order the screen part number I found…

I order the screen part number I found on the back of my broken screen. It was less $ than any other source I found, $30 less than those crooks at amazon. It arrived quickly. I checked and there was a different part number on the back. But I plugged it in and it worked perfectly. Mine is a touch screen. Colors, touch, everything as good as the original.

July 25, 2022
Unprompted review
Rated 5 out of 5 stars

Saved the ThinkPad

I'm an IT consultant and one of my clients had a little accident (external monitor fell on their laptop screen and cracked it badly). I searched Amazon and Ebay for a replacement screen. Couldn't find one that specifically mentioned the ThinkPad model (couple of sellers told me their screens "should fit"). I decided to do a little more searching and came across laptopscreen.com. Not only did they have a replacement, they had options (matte, glossy, and even and upgrade to better color). They also had the special adhesive tape required to replace the screen on the ThinkPad. So, I took the chance and placed the order. Order came quickly, and screen worked great. What more can I say, had a great experience. Next time I have a client with a cracked screen, laptopscreen.com will be the first place I look. Thanks.

July 25, 2022
Unprompted review
Rated 1 out of 5 stars

Avoid this seller

Avoid this seller. I ordered a laptop screen from this company, where it arrived 7 days later with the packaging good and intact. I installed the screen just past their return policy of 45 days and it shows the screen to be cracked. When I asked the company to replace the screen under their warranty, they said they would not and blamed the damage on the shipper. And since the shipping company would not reimburse them after 30 days, they will not honor their warranty with me. When I explained that the packaging was intact with no damage I asked if it have been during the fulfillment process at the warehouse. Their response was the warehouse does make mistakes. I looked to file a complaint with the state they are incorporated, however they are a Canadian company.

July 21, 2022
Unprompted review
Laptopscreen logo

Reply from Laptopscreen

LaptopScreen.com guarantees a working replacement LCD or your money back!

Our device lifetime warranty protects your purchase against any possible manufacturer defects, however physical damage is not a defect.

All our screens are tested before going out to customer. The LCD is turned on and colors are cycled to ensure that the screen is intact and that there are no visual defects present.

In rare cases of screen arriving physically damaged we accept claims with-in 30 days of the receipt of the package. Unfortunately in this case we were contacted almost 2 months after the package was received by the customer.

Support dept. www.LaptopScreen.com/support/
On-line chat at www.LaptopScreen.com
Toll-free: 1-855-630-1111

Rated 5 out of 5 stars

Excellent Purchase

I use my Laptopscreen all the time, it's been a fantastic purchase for my business. I can't imagine going back to a regular screen after using it. It has literally changed my life and given me so much more time to do what I enjoy. The price point is also excellent because you get the double-sided monitor that adjusts to your needs and style of

June 27, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic Service

Fantastic Service. Called to figure out a screen replacment for my Daughters laptop. Very helpful service. Screen turned up next day. Laptop is back working perfectly. You guys Rock !!!!

June 16, 2022
Unprompted review
Rated 5 out of 5 stars

Exactly what I ordered

The screen was exactly what I ordered, shipped nicely and works perfectly. The website made it easy to find what I needed. I also appreciate that the website told me what other supplies I would need to install the screen, so I didn't have to continue looking for those items. I would definitely shop here again.

June 13, 2022
Unprompted review

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