La Redoute UK Reviews 

25,326
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,386 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality and attractive design of products, often highlighting their durability and value. Many people appreciate the competitive pricing and frequent bargains. The delivery service is generally efficient, with quick arrival times and good communication, and the ordering process is often described as straightforward and easy to use. However, some customers also noted issues with their orders. A few people received incorrect items or products that did not match descriptions, such as wrong sizes. Others reported incomplete deliveries, missing components, or items not arriving. Occasional quality concerns or longer delivery times for international shipments were also mentioned.

What people talk about most

Product

Reviewers highlight positive aspects of product quality and design, frequently praising items like bedding,... See more

Delivery service

Users describe positive interactions with delivery service, frequently praising quick delivery times and... See more

Quality

Consumers generally express satisfaction with the quality of items, often highlighting solid construction,... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many praising the ease of ordering, quick... See more

Price

Customers consistently note positive experiences with price, often finding products to be well-priced, good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Very nice, roomy solid Acacia wood bathroom cabinet. Good value as half price on sale. Unfortunately, the way it had been packed, the screws had come out of their packaging and made indentations into... See more

Company replied

Rated 4 out of 5 stars

Great quality clothing that lasts and easy to navigate website. Have been buying for nearly 25yrs!! Straightforward returns with an enclosed label so it saves time and for the customer. Be aware. Sin... See more

Company replied

Rated 5 out of 5 stars

Shoes were narrow and very heavy. Sent back for a refund but not received yet (tracker shows received 5 days ago) hoping it’s a refunded swiftly. So whilst the shoes were not a good fit, customer... See more

Company replied

Rated 5 out of 5 stars

La redoute ,dressing table, 100% from beginning to end , ordering easy , despatch on time, product dressing table over the moon. Cannot praise this little beauty anymore , just perfect. Quality sup... See more

Company replied


Company details

  1. Clothing Store
  2. Furniture Accessories
  3. Furniture Store

Written by the company

La Redoute specialist in French Fashion designer clothes at great prices. We have womenswear, menswear, children's wear plus a whole range of home items. Take a look, you won't be disappointed.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

25K reviews

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4.3

All reviews

(25,326)

7,513 reviews in the last 12 months

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Rated 2 out of 5 stars

The wrong colour chairs were delivered…

The wrong colour chairs were delivered and the chairs I had ordered were then out of stock. (Unfortunate as I loved the chairs! )
I called to request a return but the return was not booked in with the haulier on a day I had booked off from work. I had placed an order for different chairs (which are great) for the same day so expected delivery and pick up at the same time. Resulted in me having to have another day at home and live with a large box with 2 chairs sat in living room for 2 weeks. Product quality great, low score due to a couple of issues.

July 19, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Gayle, I am really sorry to hear about the issues with your order for the chair and the inconvenience caused by the delivery and return process. I can see that one of my colleagues is monitoring the progress of your return, and we will be back in contact with you to confirm the details of your refund once the item has been collected. Thanks, Alfie

Rated 5 out of 5 stars

Great browsing experience

Great browsing experience, ordering was quick and easy and delivery was quick.

July 21, 2026
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Reply from La Redoute UK

Hi Sharon,

We're so pleased to hear you had a great browsing experience, and that ordering and delivery were quick and easy for you. We truly appreciate your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

delivered on time and the item is…

delivered on time and the item is packaged well.I am happy with it

July 21, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi,

We're so pleased to hear your order was delivered on time and that the item was well-packaged. We truly appreciate your positive feedback and are delighted you're happy with it! Thanks Leanne

Rated 5 out of 5 stars

Great product

Great product, excellent value

July 21, 2026
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Reply from La Redoute UK

Hi Katherine,

We appreciate your positive feedback. We are so happy you found our product to be of great value! Thanks Leanne

Rated 5 out of 5 stars

Wonderful carpet just as descibed

Wonderful carpet just as descibed. Very pleased.

July 24, 2026
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Reply from La Redoute UK

Hi Annabelle,

We're so pleased to hear you're very happy with your wonderful carpet and that it was just as described. Thank you for sharing your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Very straightforward returns

Very straightforward returns, quick and easy. Ordering was also very straightforward. I loved the linen shirt, but unfortunately too big. Thank you.

July 19, 2026
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Reply from La Redoute UK

Hi Mrs Andrews,

We're so pleased to hear that you found our ordering process and returns to be straightforward, quick, and easy. It's a shame the linen shirt didn't fit perfectly, but we appreciate your feedback. Thanks Leanne

Rated 5 out of 5 stars

Looking to keep cool in these hot…

Perfect for keeping cool in these hot nights
Great quality and very good price
One of the cheapest I found

July 24, 2026
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Reply from La Redoute UK

Hi,

We're so pleased to hear our product is perfect for keeping you cool on hot nights! It's wonderful that you found such great quality at an excellent price. Thanks Leanne

Rated 5 out of 5 stars

Excellent quality munja

Great quality solid item very easy to assemble . Lovely to lie or sit on slightly narrower than expected but I’m happy with this purchase. I would certainly recommend add pillows and a nice blanket to set it off!!!

July 21, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Anjum,

We're so pleased to hear you're happy with your purchase and found it easy to assemble. It's wonderful that you find it lovely to lie or sit on, and we appreciate your recommendation to add pillows and a blanket! Thanks Leanne

Rated 5 out of 5 stars

Ordered a few tablecloths and a rug…

Ordered a few tablecloths and a rug .Love the rug so much it’s my second one
Quality always excellent

July 21, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Wendy,

We're so pleased to hear you love your rug so much that you've purchased a second one! It's wonderful to know you consistently find the quality excellent. Thanks Leanne

Rated 5 out of 5 stars

All good thank you and nice quality…

All good thank you and nice quality sheets

July 21, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Miriam,

We're so pleased to hear that everything was good and that you are happy with the quality of our sheets. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

The service was excellent reasonably…

The service was excellent reasonably quick delivery

July 21, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Margaret,

We are so pleased to hear that you found our service excellent and our delivery reasonably quick. Thank you for your positive feedback! Thanks Leanne

Rated 5 out of 5 stars
La Redoute UK logo

Reply from La Redoute UK

Hi Yvonne,

We appreciate your positive feedback. We are so happy to hear that you enjoyed our lovely clothes and quick service. Thank you for sharing your experience. Thanks Leanne

Rated 5 out of 5 stars

Great service

Great service
Arrived on time

July 22, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Anne,

We are so happy to hear that you were pleased with our great service and that your order arrived on time. We appreciate your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

Excellent Service & Product

Excellent Service, Quick Delivery, Excellent Well Made Furniture. The set of tall boy drawers I ordered are solid wood, well made & the quality is excellent. All the fittings were carefully counted for, nothing missing. The instructions a little difficult, took ages to put it together, but have patience and you'll get a great result.

July 23, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Hellie,

We're delighted to hear you're pleased with the quality and solid wood construction of your tallboy drawers! We appreciate your patience with the instructions and are glad you achieved a great result. Thanks Leanne

Rated 5 out of 5 stars

Great price

Great price, quick delivery, good quality item, well packaged.

July 23, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Melanie,

We're so pleased to hear you found our pricing great, delivery quick, and the item of good quality and well-packaged. We truly appreciate your positive feedback! Thanks Leanne

Rated 5 out of 5 stars

The glasses where a present and the…

The glasses where a present and the receivers loved them

July 23, 2026
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Reply from La Redoute UK

Hi Mrs Klontzakis,

We are so happy to hear that the recipients loved the glasses you gifted them. Thank you for your wonderful feedback! Thanks Leanne

Rated 5 out of 5 stars

Quick service

Quick service
Easy to order or return items

July 20, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Rhona,

We're so happy to hear that our service was quick and that you found it easy to order or return items. We appreciate your positive feedback.

Thank you
Sharron

Rated 5 out of 5 stars

Great website

Easy to navigate the website and place an order,delivery was quick.I was pleased with my purchase.

July 22, 2026
La Redoute UK logo

Reply from La Redoute UK

Hi Connie,

We're so pleased you found our website easy to navigate and the delivery quick. It's great to hear you were happy with your purchase.

Thank you for your feedback.

Sharron

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