Lash Heaven Reviews 

78
•
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I absolutely love the intense volume & classic lash collection, I have been using them for nearly 4 years now! I’ve never had an issue with lash trays or curls being inconsistent. Customer service i... See more

Company replied

Rated 5 out of 5 stars

As always Lash Heaven are my number one go to for my lash products. I recently placed an order during their Black Friday deals & I contacted Anita to enquire about shipping as our postal service i... See more

Company replied

Rated 5 out of 5 stars

I have used lash heaven for the past 18mths and will only use lash heaven lashes they are amazing quality at amazing prices. Customer service is second to none, always available and helpful. I persona... See more

Company replied

Rated 5 out of 5 stars

I’ve always loved lash heaven glue. However all year I’ve had trouble with deliveries. I’m currently still waiting for a glue to arrive which I ordered 8 days ago. luckily I have friends in the... See more

Company details

  1. Beauty Salon

Information provided by various external sources

Lash Heaven is a professional lash shop and training academy (opening soon). We believe lash artists and their clients deserve to feel confident and beautiful. At Lash Heaven, we source new and exciting products that support lash artists, innovate the industry and help you provide clients with unparalleled lash treatments. From luxurious lashes—in black, brown, ombre, rainbow and neon—to best-selling adhesives like the ever popular Fierce Black or Pearl Black, our products are loved by lash artists and trainers around the world. Our number one priority at Lash Heaven is to provide lash artists with world-class, exceptional supplies so they can work with confidence as they deliver state of the art treatments to their clients. Each product is tested vigorously by our in-house team and by many master lash experts before we bring it into the Lash Heaven collections. You’ll only find the best at Lash Heaven


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

78 reviews

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4.7

All reviews

(78)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Wow what an amazing glue

Wow what an amazing glue! I’ve been able to improve my lashing time because of how good this glue is. The retention is absolutely spot on too! Thankyou Lash Heaven!

April 22, 2021
Lash Heaven logo

Reply from Lash Heaven

Thank you very much.
Kind Regards Lash Heaven Team

Rated 5 out of 5 stars

Amazing

Arrived on time and love the glue!
Will definitely be coming back for more !!

December 14, 2020
Lash Heaven logo

Reply from Lash Heaven

Hi Talia. Thank you very much for the review. We are so happy to hear that you love the glue. Let us know if you need any help with our products. Have a lovely evening. /Lash Heaven xx

Rated 5 out of 5 stars

Love Lash heaven

Lash heaven are a great company. Customer service is alway great .The delivery is alway on time too and very fast.I absolutely love lash heaven glues, i cant rave about it enough. Ive used to so many and its by far the best.

December 6, 2020
Unprompted review
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Reply from Lash Heaven

Thank you Jade. Feedback like these from our customers means a lot to us as a business and our team. Our goal is to provide great products and for customers to be happy with our service. We are so pleased that you love our glues. Please pop an email to support@lashheaven.co.uk and we will send you a discount code for taking your time to write a review.

Love,
Sylvia xx

Rated 5 out of 5 stars

Great products and customer service

I tried Lash Heaven products for the first time and the quality of the glue and lashes are very good. My favourites are intense glue and divine silk lashes. Also, customer service is very quick and Lash Heaven team is lovely. Definitely will buy again and recommend!!

December 3, 2020
Unprompted review
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Reply from Lash Heaven

Thank you Annamaria for your review. We are so pleased to hear that you are loving our products and happy with our customer service. Feel free to contact us if you need any help with any of our other products. Lash Heaven Customer Service

Rated 5 out of 5 stars

Great service all round

Fast delivery, perfect customer service and great products!

December 3, 2020
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Reply from Lash Heaven

Thank you for your review Bourne Lashes and being a loyal customer! Have a fantastic day! / Lsah Heaven Customer Service

Rated 5 out of 5 stars

Excellent Customer Service

As always Lash Heaven are my number one go to for my lash products.
I recently placed an order during their Black Friday deals & I contacted Anita to enquire about shipping as our postal service is a bit over whelmed at the minute due to COVID & Christmas.
It was no problem to change my order to DHL delivery at all.
The girls are always so helpful & customer service is second to none.
Thanks again girls! ❤️

December 2, 2020
Unprompted review
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Reply from Lash Heaven

We love you Aoife! Thank you so much for writing this review. It really put a smile on Anita’s face. :) We love to servicing customers like you and who appreciate the extra mile we do for our customers. We hope you’ve enjoyed our biggest SALE of the year! Have a FABU-LASH day! / Sylvia xx

Rated 5 out of 5 stars

Always an excellent service

Always an excellent service. Products are received quickly and well packaged. The quality of the products are excellent too!

December 2, 2020
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Reply from Lash Heaven

Thank you very much :)
Kind Regards Lash Heaven

Rated 5 out of 5 stars

Fast processing and delivery, always excellent products

Every time I use lash heaven my order is processed within hours and is always on its way to me really quickly, packaged nicely and always excellent quality

October 1, 2020
Unprompted review
Lash Heaven logo

Reply from Lash Heaven

What a wonderful feedback from you. We always strive for satisfied customers and your review really made us happy. We are so pleased you like the quality of our products, which we source far and wide with rigorous testing. Thank you so much Charlotte for your positive feedback. xx

Rated 5 out of 5 stars

Best products and service

I have used lash heaven for the past 18mths and will only use lash heaven lashes they are amazing quality at amazing prices. Customer service is second to none, always available and helpful. I personally love the Pro range it never lets me down, along with super fast delivery.

September 21, 2020
Unprompted review
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Reply from Lash Heaven

Thank you very much your amazing review :)
Kind Regards Lash Heaven Team

Rated 1 out of 5 stars

i did not recive my package

September 2, 2020
Unprompted review
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Reply from Lash Heaven

Hi Samantha,
We are sorry to hear you have not received your order. Due to Covid, we are experiencing delays with our deliveries. We will ship a replacement tomorrow.
We apologies for the inconvenience this may have caused you.

Sylvia x

Rated 5 out of 5 stars

Pre made fans

The service is quick! 24 hour turnaround
The lashes are light and soft and natural. They are easy to remove from the strip meaning less wastage and easy to apply. Will definitely be reordering

September 2, 2020
Unprompted review
Lash Heaven logo

Reply from Lash Heaven

Thank you very much :)
Kind Regards Lash Heaven Team

Rated 5 out of 5 stars

Brought the encore black adhesive

Brought the encore black adhesive! Solved all my problems with humidity! Life saver

July 16, 2020
Unprompted review
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Reply from Lash Heaven

Hi Jess. Encore Black is the perfect summer lash glue and we have so many lash artists loving the adhesive with the 1 sec extra dry time. Keep safe and thank you for your positive feedback.

- Sylvia

Rated 5 out of 5 stars

quick delivery

quick delivery, good price, very happy with my purchase

July 10, 2020
Unprompted review
Lash Heaven logo

Reply from Lash Heaven

Thank you very much :)
Kind Regards Lash Heaven Team

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