The website is very easy to navigate and add-on options are very well searchable. I ordered a 147 bottle aging cellar, and energy consumption and comparisons to other models were easy to revie... See more
Company replied
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I had a quick and good pre-sales support by the La Sommeliére Germany team and received my wine fridge without any issues. The fridge functions very quite and comes with a nice app.
Company replied
Absolutely unacceptable service my 200 bottles almost froze since the product isn't working and the temperature sensor is going all wrong. I have been waiting over 3 weeks now for someone to fix it... See more
Company replied
Quick service and help online straight away when I had questions about the fitting of a new filter.
Company replied
Company details
About La Sommelière
Written by the company
Founded in 1993, La Sommelière is a French company and a leading player in the European wine cellar market. Growing continuously for more than 30 years, our expertise is dedicated every day to developing high-performance wine cellars and innovative solutions for wine storage and aging.
Useful Links – La Sommelière
Livraison gratuite et rapide
Livraison gratuite en France métropolitaine en moins de 7 jours
Les caves à vin vendues sur le site marchand La Sommelière bénéficient d'une livraison gratuite et sont assorties d'une garantie totale de 2 ans (pièces, main d'oeuvre et déplacement en France).
Contact info
143 Boulevard Pierre Lefaucheux, 72230, Arnage, France
- customer@groupefrio.com
- www.lasommeliere.com
4.2
Great
1K reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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Parfait 👍👍👍
April 1, 2021
Service parfait !
January 23, 2021
Service au top
December 16, 2020
Reply from La Sommelière
Cher M Desmaele,
Je vous remercie d’avoir pris le temps de déposer votre agréable commentaire suite à votre achat. L’ensemble des équipes et moi-même vous en sommes très reconnaissants.
Je vous souhaite de belles fêtes !
Cordialement, Charlotte.
We bought a wine fridge last year
We bought a wine fridge last year, it was heating up more than usual so we connected with the technical team. They provided a quick service to assess the problem and proceeded with a change from a day to another. Happy to see their attention to customers is a priority
August 14, 2020
Unprompted review
Reply from La Sommelière
Hello Ana Cristina,
Thank you very much for taking the time to publish your opinion. I am delighted that your problem has been solved and that you are satisfied with our after-sales service.
Kind regards,
Charlotte.
très bon service
May 26, 2020
Unprompted review
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