The website is very easy to navigate and add-on options are very well searchable. I ordered a 147 bottle aging cellar, and energy consumption and comparisons to other models were easy to revie... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The website is very easy to navigate and add-on options are very well searchable. I ordered a 147 bottle aging cellar, and energy consumption and comparisons to other models were easy to revie... See more
Company replied
I had a quick and good pre-sales support by the La Sommeliére Germany team and received my wine fridge without any issues. The fridge functions very quite and comes with a nice app.
Company replied
Absolutely unacceptable service my 200 bottles almost froze since the product isn't working and the temperature sensor is going all wrong. I have been waiting over 3 weeks now for someone to fix it... See more
Company replied
Quick service and help online straight away when I had questions about the fitting of a new filter.
Company replied
Written by the company
Founded in 1993, La Sommelière is a French company and a leading player in the European wine cellar market. Growing continuously for more than 30 years, our expertise is dedicated every day to developing high-performance wine cellars and innovative solutions for wine storage and aging.
Livraison gratuite en France métropolitaine en moins de 7 jours
143 Boulevard Pierre Lefaucheux, 72230, Arnage, France
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We bought a wine fridge last year, it was heating up more than usual so we connected with the technical team. They provided a quick service to assess the problem and proceeded with a change from a day to another. Happy to see their attention to customers is a priority

Reply from La Sommelière
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.