Last Minute Cottages Reviews 1,611

TrustScore 4.5 out of 5

4.4

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the straightforward and efficient booking process, often highlighting the ease of using the website to find and reserve properties. Many appreciate the detailed information and numerous photos provided, which help in making informed decisions. The locations of the properties are frequently commended for being peaceful, scenic, and convenient for various activities, from relaxing breaks to exploring local attractions. However, some customers also noted issues with the quality of certain properties, citing problems such as dampness, cleanliness concerns, and misleading descriptions regarding accessibility or amenities. A few people experienced booking cancellations shortly after payment, leading to frustration and delays in finding alternative accommodations.

What people talk about most

Booking process

Customers had positive experiences with the booking process. Many reviewers found the process to be very... See more

Location

People report positive experiences with location. Many customers praise the great location for exploring the... See more

Website

Consumers find the website experience to be positive. Many reviewers praise its ease of use, quick booking... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the ease of use and navigation... See more

Quality

Reviewers mention ambiguous feedback about quality. While some customers praised the beautiful, spotless, and... See more

Based on these reviews

Rated 5 out of 5 stars

We had a truly wonderful stay at this charming countryside cottage. The location was peaceful and beautifully surrounded by nature, making it the perfect escape from the city. The cottage itself w... See more

Rated 5 out of 5 stars

A Wonderful Stay at Preston Cottage, Bexhill-On-Sea. We had such a lovely time at Preston Cottage! From the moment we arrived, we were welcomed with warmth and genuine hospitality by Leonora,... See more

Rated 5 out of 5 stars

We wanted a last minute break in West Wales. We wanted a space with a garden to run two small boys and a dog. But easily accessing local towns and beaches. The website was easy to use. Gave a good... See more

Rated 5 out of 5 stars

We were looking for a cottage close to Filey for a short break, visiting relatives. Search was easy and efficient and we found this cottage which fits our needs perfectly. Very quick and easy process,... See more


Company details

  1. Cottage
  2. Vacation Rental

Written by the company

Over 60,000 last minute holidays with late availability in professionally managed and independent cottages, lodges and apartments. Last Minute Cottages is part of the Snaptrip family which also includes Dog Friendly Cottages, Big Cottages and Snaptrip.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
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1-star

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Rated 1 out of 5 stars

Do not stay here

Do not stay here if you are a solo female traveller or are looking to feel safe!!!!!
The host was very unwelcoming and rude on the phone. We were apparently conversing with ‘Sophia’ but the responses were cringy AI and when called a very rude man answered.

The check in details weren’t sent to us on time and when we tried to contact them on booking.com and calling multiple times we had no answer for at least an hour.
The host didn’t know what code opened what door and was very rude on the phone. He gave us the multiple wrong codes and seemed like there were multiple codes for one door which makes no sense. He had no clue - when we asked what code he was saying ‘this might be the code?!?’

He then unlocked it from his phone or PC without being there in person which was unsettling and creepy if I’m honest.

At check out time it felt like we were being rushed out and I was very uncomfortable with the way we were spoken to.We had paid for an extra hour and even text about this before hand (but of course no answer).

Then we had two men come in and start to open doors which was weird as we were still there and I felt unsafe. Also lots of men just standing around the property which was quite weird and was uncomfortable as a women.

Would love to know who is running this place and how the hell it has any good reviews!!! Host was so rude, well this man who never introduced himself ,and was definitely not called Sophia. Shut it down.

April 18, 2026
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Emma,

We’re very sorry to hear about your experience, and particularly concerned by the points you’ve raised around feeling unsafe during your stay. This is not something any guest should experience, and we completely understand how unsettling this must have been for you.

As a booking platform, we don’t manage properties directly, but we take feedback like this extremely seriously. We would really like to look into this further with the property and the relevant booking partner.

Please contact us at support@lastminute-cottages.co.uk with your booking details and any additional information or evidence you may have, and we will ensure this is escalated and properly investigated.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Easy to navigate and all information on…

Easy to navigate and all information on property was there.

April 18, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Tracy,

Thank you so much for your lovely review! We’re really pleased to hear you found the site easy to navigate and that all the property information was clear and helpful.

We hope you have a fantastic stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Very helpful when I phoned about a…

Very helpful when I phoned about a query was satisfied so I've booked.

April 16, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Danny,

Thank you so much for your fantastic review! We’re really pleased to hear our team was able to help with your query and that you felt confident booking with us.

We hope you have a wonderful stay and look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 1 out of 5 stars

Wouldn't recommend this place Rachel …

Wouldn't recommend this place Rachel will rip you off short change us on £40

April 13, 2026
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Joanne,

Thank you for your feedback to your recent trip, we are sorry to hear that you have had some issues with your stay.

As a third-party booking platform, we don’t manage the property directly or deal with the payments.

However, your stay is very important to us, and we’re happy for you to contact us anytime at support@snaptrip.com, and we’ll be glad to assist in passing your feedback on.

We truly appreciate you taking the time to share your experience and hope your next booking with us is much smoother and more enjoyable.

Best wishes,
Chelsea

Rated 5 out of 5 stars

Great detail in description of Cottage…

Great detail in description of Cottage & Area.
Detailed information

April 9, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Mary,

We're happy to hear that you found the cottage and area descriptions detailed and informative for your upcoming trip.

Thank you for your positive feedback, we hope you enjoy your stay.

Best wishes,
Chelsea

Rated 5 out of 5 stars
Last Minute Cottages logo

Reply from Last Minute Cottages

Hello,

Thank you so much for your lovely review! We’re delighted to hear you found the pricing good and the site easy to use and book through.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Very easy and quick to book

Very easy and quick to book. Had availability when other sites didn't.
Competitive price.
Confirmation sent immediately and help line available.

March 23, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Jackie,

Thank you so much for your fantastic review!

We're delighted to hear you found the booking process quick and easy, and that we could offer availability when others couldn’t. It’s great to know our immediate confirmation email and help line made things smooth for you.

We look forward to helping you plan your next getaway!

Best wishes,

Rebecca

Rated 5 out of 5 stars

Great holiday cottage website

It was really quick and easy to book the cottage for our holiday and I would recommend this site and use again.

March 19, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Mrs Dean,

Thank you so much for your lovely review! We’re delighted to hear you found it quick and easy to book with us, and we really appreciate your recommendation.

We hope you have a fantastic holiday and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

Quick n easy to use

March 11, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Kim,

Thank you so much for your lovely review! We’re delighted to hear you found the website quick and easy to use.

We hope you have a fantastic stay and look forward to helping you book again in the future.

Best wishes,

Rebecca

Rated 5 out of 5 stars

We stayed at Green Cottage Wirral for…

We stayed at Green Cottage Wirral for my daughter’s 13th birthday and it was absolutely perfect. The cottage was beautiful, spotlessly clean, and had everything we needed for a comfortable stay. The bed was honestly the comfiest bed I’ve ever slept in!

The swimming pool was a huge highlight, and the hot tub made the stay feel extra special. The surrounding lake and scenery are stunning and made it such a peaceful, relaxing place to celebrate.

It was the perfect place for a birthday getaway and we made some lovely memories there. I would definitely recommend staying here and we would happily return in the future.

March 6, 2026
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Roxanne,

Thank you so much for your wonderful review! We’re thrilled to hear that Green Cottage Wirral was the perfect place to celebrate your daughter’s birthday and that you enjoyed the cleanliness and comfort at the property.

It sounds like a truly memorable getaway, and we’re delighted you’d recommend it and would return in the future.

We hope your next stay is just as special!

Best wishes,

Rebecca

Rated 5 out of 5 stars

very easy to book and gather information

very easy to book and gather information

March 11, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi John,

Thank you for your lovely review. We’re really pleased to hear you found it easy to book and gather the information you needed — that’s exactly the experience we aim to provide!

We hope you have a wonderful stay and look forward to helping you again in the future.

Best wishes,

Rebecca

Rated 3 out of 5 stars

Clean and in a beautiful location

Clean and we'll stocked with all you might need to cook etc with fabulous views. The only main downside is the road running past the front door. It's noisy day and night and the windows don't block out the noise. The decor is tired in the bedrooms and the lighting is quite dark but the beds are super comfy. Careful getting out of bed on the side near the door as the ceiling is very low. However the house is centrally located for both walking and cycling routes and the local area is beautiful. Almost as soon as you cross the road you are in lovely countryside. There isn't really a garden and with the proximity of the road it would be a no for children and dogs for me. For ir adults who come to walk or cycle it's perfect.

February 9, 2026
Unprompted review
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi Pamela,

Thank you for taking the time to share your experience. We’re really pleased to hear you found the property clean, well stocked and in a beautiful location, and that you enjoyed the comfortable beds and surrounding countryside.

We’re sorry to hear that road noise, décor and lighting affected your stay. As a booking platform, property details and surrounding environment are managed by the property owner, but we really appreciate you sharing this feedback as it helps highlight areas where improvements may be considered.

If you would like us to pass any specific feedback to the property or look into your booking further, please feel free to contact us at support@lastminute-cottages.co.uk and we'll advise on next steps.

Best wishes,

Rebecca

Rated 4 out of 5 stars

Straightforward booking

Straightforward booking

February 12, 2026
Last Minute Cottages logo

Reply from Last Minute Cottages

Hi CG,

Thank you for taking the time to leave a review. We’re really pleased to hear you found the booking process straightforward — that’s exactly the experience we aim to provide!

We hope you have a wonderful stay and look forward to helping you again in the future.

Best wishes,

Rebecca

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