LATOKEN Reviews 

1,279
TrustScore 2.5 out of 5

2.5

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Rated 1 out of 5 stars

Scammers. Stay away from them!!!!! Since 1 week my transaction is frozen! Their customer support is a disaster! Nobody answers. This is my TxID: a0712643-57a8-4790-9883-d2c317a2d139 , is $GLC coin whi... See more

Rated 1 out of 5 stars

​"Total scam and fraud. My Ticket #383159 regarding a 43.46 HTL backend error was reviewed by support. The agent explicitly promised a manual balance correction and forced me to send my husband's ID a... See more

Rated 1 out of 5 stars

They don’t respond to messages when trying to transfer coins you don’t receive the sms message. Their service is pathetic and we have a lot of coins in the exchange that has value

Rated 5 out of 5 stars

You guys are awesome. You’re very helpful. Even there were restrictions trading crypto on the exchange, you still helped me withdraw my coins, took your time to submit my request to your technical su... See more

Company details

  1. Alternative Financial Service

Information provided by various external sources

LATOKEN is a cutting edge exchange which makes investing and payments easy and safe worldwide. We are bringing trading and banking to a new generation of blockchain to automate transactions processing and save billions of work hours per year.


Contact info

  • East Chestnut Street 204, 67301, Independence, Cayman Islands

  • www.latoken.com

2.5

Poor

TrustScore 2.5 out of 5

1K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 2% of negative reviews

Typically takes over 1 month to reply

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2.5

All reviews

(1,279)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is a scam platform people don't…

This is a scam platform people don't invest your money further with them they are rude with you when you contact them over problems they are struggling over a month now with there platform always a technical problem other platforms are up and going within an hour bud this platform struggle for over a month something fhissy is going on on this platform

March 28, 2025
Unprompted review
Rated 1 out of 5 stars

Why is there no benefit in reporting…

Why is there no benefit in reporting the problem? The Latoken team takes almost a month to solve a common issue that other exchangers take some time to solve. But if you contact them day after day, they say something and work is being done but nothing is solved

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

There is no other word to express my…

There is no other word to express my disappointment. I have been constantly experiencing bad experiences from this team. It is best to move away from them. Their current team has no sense of conscience. They are very skilled at harassment

March 27, 2025
Unprompted review
Rated 1 out of 5 stars

Where there used to be 8/9 Airdops and…

Where there used to be 8/9 Airdops and 3/4 Trade competitions per week, there has been no trade competition for about 5 and a half months. Airdops are one to two per week, which is also very low quality. Despite constantly reporting this issue to the team, they did not give it any importance. It has been said that work is being done but no work is being done

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. absurd withdrawal fee. slow confirmation. low liquidity. bad interface. laggy website.

March 26, 2025
Unprompted review
Rated 1 out of 5 stars

Scammers!

They scam you with very very high fees.
$10 USDT withdrawal attracts a $3USDT fee.
Their fees are the highest i have seen in the crypto space with 0.49% on every exchange you make. Ridiculous!

March 16, 2025
Unprompted review
Rated 1 out of 5 stars

Everything is delayed in Latoken

Latoken exchange service is awful Everything is delayed in Latoken. There is no exact time to do things and the support team just repeats annoying messages like a robot in response to users.

Update March 28: The issues with this exchange persist even after 22 days, and nothing has been resolved. All of their announcements claiming the platform is functioning properly are completely false. Furthermore, no timeline for fixing the problem has been provided, and the **Latoken** team continues to deceive and mislead us.

March 6, 2025
Unprompted review
LATOKEN logo

Reply from LATOKEN

We understand your frustration and sincerely apologize for any inconvenience caused. Our team has been working hard to resolve the issues, and we’re happy to inform you that the platform is now functioning properly. Please check your account, and let us know if you need any further assistance. We appreciate your patience and support.

Rated 1 out of 5 stars

42% commission on a token !!!

42% commission on a token ? yes, how about other fees ? great question ! Example: you deposit 10 USD worth of crypto, trade it with 42% commision to USDT, withdraw fee = 3 USDT soo you're getting around 1,4 USDT back
they're basically thieves...

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

Latoken is becoming more and more deplorable.

This review follows the first review I left on Latoken in January, to complement it. The situation with Latoken is getting worse and worse.

First, they tried to intimidate me by threatening to drag me to court if I did not remove my reviews and comments on X and TrustPilot. They even contacted TrustPilot to have my first review deleted, claiming that I had no connection with them. Of course, I was able to prove to TrustPilot that Latoken were liars, and my review was republished.

Also, 15 days ago, my account manager told me that from now on, the CEO and CTO of Latoken would be handling my case. In 15 days, nothing has happened, and no information has been provided to me other than that. Either it's another lie, or the directors of Latoken don't care about the issues their platform has created for my project.

Even worse, on X, they accuse us and demand that we refund their mistake, while our account manager assured us that the AIDP tokens of their clients were safe on their platform. Latoken's official support also tells users that their AIDP tokens are safe on their platform.
Let me remind you, Latoken emptied the wallets they managed for their users to benefit the hackers of their platform.

To top it off, yesterday, my account manager completely left the official discussion group we had, informing me that a new account manager would take over. Of course, I haven’t had any contact or received any information.

The situation is even more deplorable, the management of this case is pathetic, and the entire Latoken team shows how much they disdain their clients and users.

Latoken is really a platform to avoid if you don’t want to lose anything.

February 6, 2025
Unprompted review
Rated 1 out of 5 stars

I think the latoken exchange is defrauding us, let the readers decide.

I have not been able to withdraw AIDP coins since 30.12.2024. Latoken closed trading, withdrawals and investments without informing on Twitter or Telegram. There was a hacker attack on the Latoken exchange. They stole AIDP coins from innocent investors. Since that day, Latoken has not been opening withdrawals. There is no news from the Latoken exchange that will compensate for our losses. I have been writing to the contact for 33 days asking when the withdrawals will be opened. The answer they gave me is that the technical team is interested. It will be resolved soon. Open the withdrawals as soon as possible. Pay compensation for our losses.

December 30, 2024
Unprompted review
Rated 1 out of 5 stars

Fraudsters and thieves

Do not under any circumstances contact this exchange of scammers and thieves. They simply stole about 18 million AIDP tokens and scammed many users. Before this, the FONE project suffered the same fate. I lost about 440,000 AIDP here. Stay away from this scam.They delete all negative comments on their channel and then block them. This is the solution to problems.

December 31, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT!!

SCAM ALERT!!! Stay away from it!!! Airdrops are fake, customer support inexistent, definitely no traders. It’s a scam exchange!

January 30, 2025
Unprompted review
Rated 5 out of 5 stars

You guys are awesome

You guys are awesome. You’re very helpful. Even there were restrictions trading crypto on the exchange, you still helped me withdraw my coins, took your time to submit my request to your technical support team, and helped me withdraw my coins. Thank you.

January 22, 2025
Unprompted review

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