Laundry Company Reviews 

917
TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

Terrible company avoid at all costs. I was sent a Vileda sunrise which when I opened to hang washing on inside lines were over tight outer lines all saggy. I sent an email to them with a short video s... See more

Rated 5 out of 5 stars

My Vileda Turbo Spin Mop bucket developed a fault after a couple of months. I received a quick response to my email and after sharing a short video of the fault on Friday I received my replacement on... See more

Rated 5 out of 5 stars

I am replacing my Hills 60metre clothes line after twenty two years use from my previous Hills 60metre line which I loved. The old one works perfectly as a washing line but the inner mechanism to ra... See more

Rated 2 out of 5 stars

Replacement catches for bins a rip off. Have a duo 60 litre bin which I purchased at least 10 years ago. Great bin, rubbish catches/lids which I have replaced numerous times. Went on site yesterd... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

Laundry Company is a business located in Babdown, Gloucestershire, a company that has been expanding at an incredible pace for the last 6 years. With this rapid growth we have also expanded our product range to include vacuum robots, eco bin liners, ironing board covers and multi-sectioned recycling bins. We do this to keep our reputation as the leading online supplier of all things cleaning products.


Contact info

3.1

Average

TrustScore 3 out of 5

917 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.1

All reviews

(917)

4 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to order and quick delivery

Easy to order and quick delivery, my only concern was the lack of packaging... black cling wrap for this item wasn't sufficient to keep it from damaging through to delivery.

June 15, 2020
Unprompted review
Rated 5 out of 5 stars

Very good product

Very good product, if you’re are a short person the post requires shortening by moving up roll pin and cutting the required length off bottom support post. This line wasn’t designed for people about 5’ 3 to 5’ 4 but other than that found it brilliant.

June 15, 2020
Unprompted review
Rated 1 out of 5 stars

Very bad experience

I have had a very bad experience with this company. I ordered a washing line 4 weeks ago with next day delivery. The money was taken from my account despite the product in fact being unavailable and despite 4 email requests has not been refunded !!!

June 14, 2020
Unprompted review
Rated 5 out of 5 stars

Happy laundry days!

My Leifheit airer was delivered quickly (next day after dispatch I think!) and I am very pleased with it. It's big and sturdy and just what I need for drying large towels and bedding. I may use it outside on warm days as I think even in a breeze it will hold steady.

It was also an excellent price compared to some other retailers. Thank you Laundry Company!

June 14, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent product, excellent service. Thank you

Twenty six years ago I bought my first Hills rotary clothes line. Both my boys played rugby, my parents lived in the granny annexe and I was a nurse constantly needing clean uniforms. Never Twenty six years ago I bought my first Hills rotary line. Been used during my sons rugby days training twice a week game on Saturday plus higher level training in between. Grandparents in granny annexe and me as a nurse constantly in need of clean uniforms. Did the line leave me down? not even at the end. I couldn’t raise it up and down but it still dried my clothes until my husband decided to dismantle it. How pleased was I that Hills still made my line. Ordered it but forgot to order the sleeve. Phoned them spoke to a lovely young lady and the sleeve was delivered following day. Marvellous service from start to end. Strongly recommend the item and the service.

June 13, 2020
Unprompted review
Rated 5 out of 5 stars

Double bin and rotary washing line

I ordered a double bin - for rubbish and recycling, and it is exactly what I wanted. Two 30L bins, side by side. I also ordered a Leifheit rotary line - we are a family of 5 and have lots and lots of washing - I wanted something big that would fit all the washing in one go. It is brilliant - it folds up so easily which is not a feature I knew even existed before I got this. The order arrived in two parts due to the rotary line being so long and needing a specific courier. They arrived next day and the day after which I thought was brilliant. In addition, the Laundry company were significantly cheaper than other high street retailers - I would definitely recommend them, and will use them again if I need anything else.

June 13, 2020
Unprompted review
Rated 2 out of 5 stars

Delivered not on the Saturday as…

Delivered not on the Saturday as requested as I had paid extra for this service and had to wait until Monday to speak to customer service who said they would refund this money and delivery was not until the Tuesday. No invoice received either.

June 13, 2020
Unprompted review
Rated 5 out of 5 stars

Rotary washing line.

Placed an order with the Laundry Company for a Hills rotary washing line.
Had an email to say that the item was out of stock even though their website said it was in stock.
However I did receive the item very promptly.
Easy to use site and taking payment.
Kept informed by email of sent item and delivery. Very pleased with their service. Would use again.

June 13, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

Brilliant, I love this airer, it fits neatly above my radiators so clothes dry really quickly, folds away nicely when not in use, will Deffo be buying a couple more for other rooms.

June 13, 2020
Unprompted review
Rated 5 out of 5 stars

Full steam ahead as Keter cover comes up trumps!!

Very efficient ordering service. Good communications and prompt despatch (despite COVID-19). This is the place to come to for replacement Keter covers. The covers do not attach in the same way as the originals, but the drawstring approach works well despite my initial reservation as I was attaching it to the board. Never imagined I would pay this much for an ironing board cover, but given the fact it fits so well and how long it took to source, it is money well spent. I bought two so I have a spare whilst washing the other one.

June 12, 2020
Unprompted review
Rated 5 out of 5 stars

All good

Order arrived promptly and as described. Would be happy to use Laundry Company again.

June 12, 2020
Unprompted review

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