Lavastar Reviews 

48
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I have worked with Lavastar now for 4 years plus. Top notch service, product recommendations and fulfilment on every project. Cannot recommend highly enough and personally would not dream of using ano... See more

Rated 5 out of 5 stars

We have worked with Lavastar for years now and formed a great working relationship. We recently commissioned them to make a large 2D cut out sign which we installed for a client. This was simple to... See more

Rated 5 out of 5 stars

Lavastar have just completed a project for me for my salon. From start to finish they have been amazing, the attention to detail and great communication throughout causing a stress free and enjoyable... See more

Rated 5 out of 5 stars

Came across LavaStar on Google, along with a vast array of other companies. We as a company organised to meet and get quotes / designs from a few hoarding installers. Where LavaStar and Ed came out... See more

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4.6

Excellent

TrustScore 4.5 out of 5

48 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

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4.6

All reviews

(48)

16 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Lavastar - Hoarding Design and Install

Lavastar designed and installed a hoarding for a property we're developing. Upon their first visit to site they were clearly happy to take the time to understand exactly the impression we were hoping to create. Fast forward... Once installed, the hoarding has completely changed the look and feel of the property from that of a building site to something quite classy! We're really happy with the service received and will no doubt be picking up the phone to Lavastar again when our next project starts.

December 2, 2015
Unprompted review
Rated 5 out of 5 stars

Love the new office!

After seeing their gallery I decided to contact Lavastar for some office wall signs and I was impressed from the start. They helped me with the design and colouring as I was unsure and came out the same day to measure up! The install was very speedy and looks the business. Very happy customer thank you Lavastar!

July 27, 2015
Unprompted review
Rated 5 out of 5 stars

Great Service

There attention to detail was absolutely brilliant. All round very reliable business, with service at the forefront of their mind.

October 17, 2014
Unprompted review
Rated 1 out of 5 stars

Poor E-Commerce service, full of broken promises - DO NOT USE!

Did not fulfil the contract drawn up, promised much and delivered very little...so much so that the business actually suffered when Lavastar were on board.

Ironically, since we've stopped using them, with the help of another consultancy, business has really picked up and we are moving in the right direction once again.

You have been warned!

_____________________________________________________________

*In response to the recent reply from Lavastar below -

The 'complete solution' offered by Lavastar was NOT delivered and this is the reason the contract was terminated. This most unprofessional response to an honest review placed on Trustpilot in good faith, contains libelous comments about our business. This shows not only a lack of business acumen, but a naive view of running a business with a 'tit for tat' attitude towards any form of genuine criticism.

May 31, 2013
Unprompted review
Lavastar logo

Reply from Lavastar

Darren, The results displayed to you in the three month review matched and bettered the targets set out in the initial contract. This contract was ended based on the fact the business was not viable and you financially could not afford to continue. Handles4Doors had been taken to court for failing to make payment to Lavastar and our claim against your counterclaim came out on top.

Just remember if it was not for the services of Lavastar, you would not have a company today due to your lack of knowledge when the site was moved to a new platform and the redirects had not been carried out correctly. I did actually take a moment to see how your company was ranking within the organic listings since the Lavastar services stopped, and it's gone backwards.

Rated 5 out of 5 stars

They know signage inside out. Fantastic!

I used Lavastar for some hoardings and company signage and their service is second to none. The advice and guidance they provided was hugely impressive and I have received many kind comments about the work. Very professional, knowledgeable, prompt and patient - I highly recommend!

April 18, 2013
Unprompted review

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