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Rated 5 out of 5 stars

Absolutely amazing company! Super easy to contact via email and really responsive and helpful! I bought my wedding dress from here (I know… I was nervous to do this online haha!) but WOW it was soooo... See more

Rated 5 out of 5 stars

An amazing dress, love every part of it. It fits perfectly and delivery was quick and efficient

Rated 1 out of 5 stars

Writing on behalf of my wife. She ordered a dress from Lavetir via their website (apparently in UK) Dress arrived and was unwearable as it had an unbearable chemical smell and felt really cheap. Tried... See more

Rated 4 out of 5 stars

I recently purchased multiple dresses from Lavetir, including custom-made ones, and was really impressed with the quality and fit. The website is straightforward to use, and the size guide was spot on... See more

4.3

Excellent

TrustScore 4.5 out of 5

72 reviews

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4.3

All reviews

(72)

3 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was desperate to find a peach colored…

I was desperate to find a peach colored gown for my granddaughter who was chosen third grade homecoming queen. I ordered the dress with little hope of it arriving on time because it was so close to the date of the event. I was contacted by the company to inquire about the latest arrive by date. To my absolute delight I received a beautiful peach gown exactly as described before the date of the event. I will not hesitate to order from this company again. Clothing is of excellent value and quality. Their customer service is outstanding.

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

No time for alterations - choose custom made!

I needed the perfect dress for our niece's wedding. Life didn't allow for time to shop in person. I found Lavetir on a whim and decided to try it. As long as you measure correctly, the dress as a custom fit will be perfect. It fit like it was made for me, because, it was! Color was accurate (Wisteria), style was accurate and sizing was perfect!

October 6, 2023
Unprompted review
Rated 5 out of 5 stars

Customer service was amazing!!

Customer service was amazing!!! I ordered this dress two weeks before I needed it which was a real stretch but they made it happen. The dress was beautiful, the quality was outstanding. I highly recommend!

September 30, 2023
Unprompted review
Rated 5 out of 5 stars

Wedding dress

Wedding dress I ordered was well worth the money, beautiful finish to it, quick delivery & kept up to date re shipping. would defo recommend using this company for their lovely dresses. Mines fits like a glove. Absolutely love it.
Julie

September 23, 2023
Unprompted review
Rated 5 out of 5 stars

Incredible dress

Incredible dress, true to size, comfortable, looks just like the picture. Shipped internationally, great customer service.
Would definitely recommend, thank you!

September 15, 2023
Unprompted review
Rated 1 out of 5 stars

Pretty dress but like to return.

The dress was pretty and was true to size. However, it wasn’t what I wanted for my daughter’s wedding. I tried to find out how to return it and couldn’t find a sales slip or anywhere on the website to return the dress. I would like to return it.

July 16, 2023
Unprompted review
Rated 4 out of 5 stars

Good timely service with due diligence

I ordered several bridesmaid dresses for our wedding, they arrived in timely fashion to make last minute alterations, they were lovely and comfortable from what I hear! I was even contacted by them so they could double check the sizes we ordered!

July 20, 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful

The dress is beautiful and fits super well on the body. Observe how the closure on the back is, if you are alone and with no one to help you, the ideal is to change the type of closure on the back.

June 23, 2023
Unprompted review
Rated 1 out of 5 stars

Writing on behalf of my wife

Writing on behalf of my wife. She ordered a dress from Lavetir via their website (apparently in UK) Dress arrived and was unwearable as it had an unbearable chemical smell and felt really cheap. Tried to contact Lavetir for return, reply saying return is to China at our expense and not recommended. They offered a 20% refund and keep the dress or 35% if we accepted a voucher. Clothes look good on the website, suggest you all avoid. Trying to get refund off credit card company....

March 8, 2023
Unprompted review
Rated 1 out of 5 stars

Despicable customer service.

Absolutely crap customer service.
Ordered 5 dresses from them. They took payment, and shipped them quickly.
HOWEVER, they were delivered to my house while I was at work. They were then doorstepped! £300 odd worth of dresses left on show on my doorstep. Great delivery company (DHL by the way). Low and behold the dresses were not there when I got home from work. Contacted Lavetir who at first were very responsive, even though they kept asking me the same question 'have you contacted RM', 'have you asked your neighbours' blah blah, almost as if they didn't believe me. I had to keep jumping through hoops, signed a form to say I never accepted delivery of the dresses and was promised replacement dresses would be dispatched quickly. But now, poof, they've disappeared into a cloud of smoke and stopped contacting me full stop! My fiance still hasn't had his refund from them yet. These dresses were for my wedding at the end of next month. Absolutely disgusting way to treat paying customers. 😒

January 29, 2023
Unprompted review

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