Lawstop Reviews 

177
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 89 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for their incredible professionalism, continuous responsiveness, and genuine care throughout very stressful legal and housing processes. Consumers note that the team communicates clearly, answers questions promptly, and provides exceptional guidance that makes people feel truly safe and valued. However, some customers also noted frustrating issues with unresponsiveness, significant delays, and disorganized communication from certain staff members during ongoing cases. A few reviewers mentioned experiencing specific difficulties regarding misplaced files, broken promises, and a complete lack of proper follow-up on their legal claims.

What people talk about most

Staff

Clients share positive opinions on staff, frequently praising their exceptional professionalism, dedication,... See more

Customer service

Reviewers express deep appreciation for the exceptional customer service, highlighting supportive and... See more

Service

Reviewers highlight positive aspects of service, frequently expressing deep appreciation for the exceptional... See more

Response time

Customers consistently note positive experiences with response time, highlighting prompt communication, quick... See more

Claim

Customers had ambiguous experiences with claim, expressing deep frustration over delayed compensations and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Dear Guy Atoun, I would like to sincerely thank you for your support, guidance, and professionalism throughout my case. I am very grateful for the way you have handled my matter and for the... See more

Company replied

Rated 5 out of 5 stars

Completely supported me through the process of getting my son’s special educational placement at our chosen setting. Always very quick at replying and answering any questions I had about the p... See more

Company replied

Rated 5 out of 5 stars

Faith is just amazing, she went above and beyond to help me appeal the LAs decision to assess my daughter. I felt so confident that she had everything in hand and was amazing at responding to my quest... See more

Company replied

Rated 5 out of 5 stars

My experience has been amazing with law stop, my solicitor guy has been unbelievable he absolutely knows his stuff hes very friendly and so so helpful! Hes worked so hard to go above and beyond for m... See more

Company replied



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4.6

Excellent

TrustScore 4.5 out of 5

177 reviews

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4.6

All reviews

(177)

80 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank You Lawstop!

Thank You Lawstop! I had a truly positive experience with Mirza Sameer Baig. Fantastic communication, very professional, empathetic, and genuinely interested in helping me find the best solution for my housing needs. He listened carefully to my concerns and provided clear, helpful guidance throughout the process. Mirza was proactive in following up everything, and kept me informed at every step, which made the entire experience stress-free and reassuring. Thanks to their dedication and expertise, I was able to secure suitable accommodation quickly and comfortably. I highly recommend Lawstop to anyone in need of legal assistance. Thank you for your kindness and outstanding service!  

June 26, 2024
Unprompted review
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Reply from Lawstop

What a wonderful review—thank you! We’re glad to hear that your experience with Mirza Sameer Baig was such a positive one.

It's especially great to hear that Sameer's communication and proactive approach made a real difference and helped ease what can often be a stressful process.

Your kind words and recommendation mean a great deal to both Sameer and the entire team here at Lawstop. We're delighted you secured the right accommodation and felt supported throughout. Please reach out if you need any further help.

Rated 4 out of 5 stars

Elisa from Lawstop went beyond the call of duty

Elisa from Lawstop went beyond the call of duty in helping me with my case. As I'm disabled, this was very helpful and she offered sage counsel at every stage. I'd recommend her to others in the same situation as I was without hesitation.
The case ran for circa 4 months, so the "date of experience" below is the end date.

June 20, 2025
Unprompted review
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Reply from Lawstop

Thank you for taking the time to leave this wonderful review. We’re delighted to hear that Elisa was able to support you and offer the guidance you needed throughout your case.

We know how important it is to feel heard and supported and we're so pleased Elisa could be there for you every step of the way.

Your kind words mean a lot to us and to Elisa. Thank you again for your trust and recommendation. Please do reach out if you need any further support.

Rated 5 out of 5 stars

Fantastic Service

Amazing case handling with great communication by Georgia Waddell and the team

Thank you
Abdul

May 28, 2025
Unprompted review
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Reply from Lawstop

Thank you so much for your kind words and for taking the time to share your experience. We're thrilled to hear that you were pleased with the service you received from Georgia Waddell and the team.

Clear communication and dedicated support is very important to us, and it’s wonderful to know that we met your expectations.

Please reach out if you need any help in the future.

Rated 5 out of 5 stars

I had an excellent experience with Lawstop, especially with Zoe Chan who handled my housing case. She was professional, supportive and always responsive. Thanks to her great work, my case was successf

I had an excellent experience with Lawstop, especially with Zoe Chan who handled my housing case. She was professional, supportive and always responsive. Thanks to her great work, my case was successful and I received a suitable housing offer. I highly recommend Lawstop to anyone in need of legal support. Thank you so much for everything!

May 21, 2025
Unprompted review
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Reply from Lawstop

Thank you for your 5 star review of Lawstop! We're pleased to hear you've had a great experience working with Zoe Chan and that working with her has resulted in a suitable housing offer. Please do get in touch if you need any further assistance.

Rated 5 out of 5 stars

Review

I contacted Lawstop for assistance with an EHCP appeal. The EHCP provided by the LA was insufficient, lacking detail and named a provision who couldn’t meet needs.

From our initial contact, Bruna and Faith have both been a fountain of knowledge and support to assist with our appeal. We were very new to the EHCP processes and felt completely lost before we had their help.

They gave so much time and patience to help explain everything and were always so generous with their availability to call them to discuss developments in the case.

I must also mention Dr Nick Palmer who completed an EP review. He was incredibly compassionate and communicated so well with our child with SEN needs, who even said herself how much she liked him and felt ‘understood’.

After a long haul, we have now won our Tribunal case with the council and have an in depth EHCP with appropriate provision for our child who has been out of education for two years, through no fault on her own.

This is all down to the knowledge, time and support from Faith and Bruna and we are extremely grateful to them. We wouldn’t have been able to navigate this whole process without their expertise.

May 15, 2025
Unprompted review
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Reply from Lawstop

Thank you very much for reaching out and sharing your experience with Lawstop! We're glad to hear working with Faith and Bruna has been so positive and that you've received the support and care you needed from the team. If you need any help in the future please feel free to get back in touch. All the best for the future.

Rated 1 out of 5 stars

Absolutely awful service from Lawstop

Absolutely awful service from Lawstop. The most unprofessional Legal team I have ever come across - Shocking! Extremely poor legal knowledge and unacceptable professionalism.

They ended up causing more damage than providing help. The founding director, refused to respond to or acknowledge the complaints and emails I submitted. Would not recommend spending money here or attempting to rely on them at all. Rather go online and seek Google’s advice, would be quicker and better Legal advice than this firm would ever give. Wasted my time to the point my case had become weak due to ineffective use of time and communication.

February 25, 2025
Unprompted review
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Reply from Lawstop

Thank you for taking the time to share your experience. We’re sorry that your involvement with Lawstop did not meet your expectations. At Lawstop we have a strict complaints policy to ensure all issues are dealt with in a professional and timely manner. We apologise we were unable to provide the support you needed.

Rated 5 out of 5 stars

Substantial education package secured.

Faith and Bruna were so supportive and helped us secure an appropriate and substantial education package. Throughout the process they were attentive and efficient, kind and understanding. They listened carefully and stood up to the local authority.
They come highly recommended, as made a very stressful situation bearable with a positive end result.

April 17, 2025
Unprompted review
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Reply from Lawstop

Thank you for sharing and giving us a positive review! We're glad to hear you’ve been supported and had a positive result after working with Faith and Bruna. We appreciate your feedback, feel free to reach out if you need any further support.

Rated 5 out of 5 stars

Emma Trevett was a fantastic solicitor

Emma Trevett was a fantastic solicitor. She was very knowledgeable, with soft skills, and very helpful, giving me a listening ear. Without her guidance, expertise, and persistence, the Waltham Forest LA would not have responded favourably to me concerning their undue neglect and absolute failure in their duty of care to my special needs son.

February 1, 2025
Unprompted review
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Reply from Lawstop

Thank you so much for your 5-star review! We're glad to hear you’ve had a good experience working with Emma Trevett. We appreciate your feedback, please don’t hesitate to reach out if you need any further support.

Rated 5 out of 5 stars

Amazing absolutely amazing I don’t…

Amazing absolutely amazing I don’t usually do reviews but I must say again that they were amazing !

March 11, 2025
Unprompted review
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Reply from Lawstop

Thank you so much for your 5-star review! We're glad to hear you’ve had a good experience working with our team. We appreciate your feedback, please don’t hesitate to reach out if you need any further support.

Rated 5 out of 5 stars

Emma Trevett was an amazing solicitor…

Emma Trevett was an amazing solicitor with great knowledge and very helpful. Without her guidance and expertise, we would not had got a favourable outcome.

Thanks to law stop

March 7, 2025
Unprompted review
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Reply from Lawstop

Thank you so much for your 5-star review! We're glad to hear you’ve had a good experience working with our team. We appreciate your feedback, please don’t hesitate to reach out if you need any further support.

Rated 5 out of 5 stars

From the moment I brought my case to…

From the moment I brought my case to Debra, she has been nothing short of exceptional. Her prompt responses, clear communication, and reassuring support have made the start of this journey with LawStop far less daunting. She takes the time to explain everything thoroughly, ensuring I understand each step, and has been incredibly responsive to any questions or concerns I’ve had. I highly recommend Lawstop, Debra you are a true asset to the company.

February 12, 2025
Unprompted review
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Reply from Lawstop

Thank you so much for your 5-star review! We're glad to hear you’ve had a good experience working with Debra. We appreciate your feedback, please don’t hesitate to reach out if you need any further support.

Rated 1 out of 5 stars

NO CONTACT

I am updating my previous review to confirm that I still have not received a reply AFTER YEARS. I honestly do not believe at the positive reviews that appear like mushrooms after someone writes a negative review.

January 1, 2025
Unprompted review
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Reply from Lawstop

We’re sorry to hear you feel your experience with Lawstop did not meet your expectations. There are times when Lawstop is at capacity and, unfortunately, we are unable to take instructions from potential clients. We are sorry we were unable to provide you with the assistance you required.

Rated 5 out of 5 stars

Excellent Solicitors

I am vey happy with my experience with LawStop, and that the help that I got from my amazing solicitor Elisa. She was excellent - she always had my back and whatever she needed to do, she would do it. She was excellent at communicating with me, everything was clearly explained so that I was able to understand my case and make decisions for myself. In the end, she was also able to get a really good result for me. Thanks so much!

January 15, 2025
Unprompted review
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Reply from Lawstop

Thank you so much for your 5-star review! We're glad to hear you’ve had a good experience working with Elisa. We appreciate your feedback, please don’t hesitate to reach out if you need any further support.

Rated 5 out of 5 stars

Excellent Service by Lawstop Solicitors

Excellent Service by Lawstop Solicitors

I want to express my heartfelt appreciation for the outstanding work done by Lawstop Solicitors, especially Elisa Cronier Mackie, in assisting my brother. From start to finish, Elisa was simply amazing. Her professionalism, dedication, and attention to detail were evident throughout the entire process.

Elisa provided clear guidance, was always available to answer our questions, and ensured that every step was handled with utmost care. Her empathetic approach and expertise made a significant difference in a challenging time for our family.

I was particularly impressed with how Elisa took the time to explain every aspect of the case, making sure we fully understood our options and the possible outcomes. She kept us updated regularly, which gave us peace of mind knowing that everything was progressing smoothly. Her ability to navigate the complexities of the legal system with such grace and competence truly set her apart.

Lawstop Solicitors have proven themselves to be a top-notch firm, and I was really happy with the service they provided. I wholeheartedly recommend them to anyone in need of legal assistance. Thank you once again to Elisa Cronier Mackie and the entire team at Lawstop for their exceptional service and unwavering support.

July 3, 2024
Unprompted review
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Reply from Lawstop

Thank you so much for your 5-star review! We're glad to hear you’ve had a good experience working with Elisa. We appreciate your feedback, please don’t hesitate to reach out if you need any further support.

Rated 1 out of 5 stars

Terrible when I asked questions they…

Terrible when I asked questions they refused to answer instead made up their own bias opinion supportting police, council. They refuse to make challenges even though they know how to make such a challange. Kept my file open and did nothing for months and they can get away with poor practice and work. They don't care read the law yourself buy the books if you need too. They will send you in circles.

January 3, 2025
Unprompted review
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Reply from Lawstop

We’re sorry to hear you feel your experience with Lawstop did not meet your expectations. Lawstop strives to meet and manage the expectations of our clients based on the scope of our legal aid contract and the law.

Rated 5 out of 5 stars

Best services

They helped me a lot in my matter and im really happy with all the services

November 18, 2024
Unprompted review
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Reply from Lawstop

Thank you so much for your 5-star review! We're glad to hear you’ve had a good experience working with our team. We appreciate your feedback, please don’t hesitate to reach out if you need any further support.

Rated 5 out of 5 stars

Housing

I have been dealing with Natalie Duncan, she was amazing and helped me navigate through a very difficult time in my life. My housing issue was only sorted because of Natalie, she has been great and prompt with returning my calls and emails. She kept informed and updated on everything.
Thankyou so much Natalie

November 12, 2024
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you so much for your 5-star review! We're glad to hear you’ve had a good experience working with Natalie. We appreciate your feedback, please don’t hesitate to reach out if you need any further support.

Rated 5 out of 5 stars

comments about Josie Hicklin

I would like to write here my comments on Josie Hicklin, a member who works at Law Stop in Nottingham City.

In recognition of the kindness she has done for us as a family of immigrants.

My comments highlight some of her strengths and achievements and acknowledge the positive impact of her work at a very professional level.

I would like to commend Josie Hicklin as a selector for her exceptional performance in defending our case and achieving a successful outcome. Despite being at the beginning of her career, she has demonstrated an outstanding level of diligence, professionalism, and compassion, which had a direct impact on the restoration of our rights.

Her approach throughout has been characterised by a balance between meticulous attention to detail and a genuine perspective that focuses on people as gain rather than profit.

Her ability to manage our case with both dedication and high ethical standards reflects a maturity beyond her years, laying a strong foundation for a promising career.

I believe that Josie Hicklin’s commitment and hard work are exemplary models for others.

Her contributions have made a meaningful difference, and her handling of this case is a testament to her potential as a true asset in her field.

Thank you, Ms. Josie Hicklin, for your outstanding work and the positive impact you have made. I wish you the best of luck and success in your life.

November 4, 2024
Unprompted review
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Reply from Lawstop

Thank you so much for your 5-star review! We're glad to hear you’ve had a good experience working with Josie. We appreciate your feedback, please don’t hesitate to reach out if you need any further support.

Rated 5 out of 5 stars

Fantastic

Fantastic. Really helped me during a very difficult time. If it was not for Lawstop help the council would have made me homeless. A God send. Thank you very much

November 5, 2024
Unprompted review
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Reply from Lawstop

Thank you so much for your 5-star review! We're glad to hear you’ve had a good experience working with our team. We appreciate your feedback, please don’t hesitate to reach out if you need any further support.

Rated 5 out of 5 stars

Gold Standard of Professionalism.

I had the pleasure of working with Lawstop's exceptional staff, specifically Josie and Zoe. Their dedication, expertise, and efficiency were truly impressive. In short, they embody the 'Gold Standard of Professionalism'.

November 4, 2024
Unprompted review
Lawstop logo

Reply from Lawstop

Thank you so much for your 5-star review! We're glad to hear you’ve had a good experience working with our team. We appreciate your feedback, please don’t hesitate to reach out if you need any further support.

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