Lawyers Online Reviews 

44
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

Mohsin and Zain were superstars helpful and knowledgeable. Will be using them again and can’t thank them enough for all their help. Appreciate it

Rated 1 out of 5 stars

Tried to leave a review twice on their website and funnily enough these weren't posted!! Impersonal service,lack of communication, I have to chase them up and still no idea what is going on!! Never u... See more

Rated 5 out of 5 stars

I was executing a personal guarantee on a UK mortgage loan from the US and needed a UK lawyer to provide the Independent Legal Advice letter as well as certification of the actual PG. Lawyers Online w... See more

Rated 5 out of 5 stars

Highly Recommended. We needed legal advice so we booked 2 separate solicitors, Rosie and Poppy, on a Zoom call. We found both solicitors very easy to relate to, and they both spoke in ABC language, wh... See more

Company details

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Lawyers Online is a network of specialist law firms that are available to give you legal advice, whenever you should need it.


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3.9

Great

TrustScore 4 out of 5

44 reviews

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3.9

All reviews

(44)

2 reviews in the last 12 months

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Rated 5 out of 5 stars

Required ILA for a property purchase

Required ILA for a property purchase. Clear instructions on what documents I needed to provide. Good choice of appointment times, My solicitor called me within a few minutes of the time stated. She was professional and appeared knowledgeable. The certificate arrived by email within 2 hours. Very happy with this service.

July 8, 2024
Unprompted review
Rated 5 out of 5 stars

ILA Service

What stood out for me was the customer service. Poppy Houghton handled my JBSP Indepenant Legal Advice and I was impressed with the professionalism and despite the urgency of my situation, set me at ease and completed my appointment and sent out my signed documents for next day delivery to my conveyancer.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Lawyers Online

Lawyers Online, particularly Poppy Houghton, was exceptional I utilised their independent legal advice for a JBSP mortgage and Poppy was informative, professional, and services were extremely efficient. I would and already have recommended this organisation to friends, family, and our mortgage broker.

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Lawyers…

I would highly recommend lawyers online. They were super efficient in helping us with independent review for convencying with an exceptional trun around time. We would personally like to thank Rosalie, for her prompt response to an urgent request. We will definitely be returning back for any future legal requirements. Thank you so much.

June 5, 2024
Unprompted review
Rated 5 out of 5 stars

Lawyers Online in Broadway

Lawyers Online in Broadway, Worcestershire exceeded all my expectations of excellence and efficiency. Rosalie and Poppy Houghton provided unrivalled professional and time-sensitive service at minimal cost during my interaction with them. I hope to use their services again and again well into the future. Very highly recommended!

May 8, 2024
Unprompted review
Rated 5 out of 5 stars

Positive ILA experience

This was my fourth time using Lawyers Online, and I have found them to be straight to the point, clear and concise with their explanations, and quick and efficient with their paperwork.

January 22, 2024
Unprompted review
Rated 5 out of 5 stars

I am very pleased with their service

I am very pleased with their service. Quick response, immediate appointment date via zoom, no hidden costs. I needed independent legal advise and I obtained it the same day, with no delays. Great company

February 13, 2024
Unprompted review
Rated 5 out of 5 stars

Prompt, Customer Friendly and effective

I used the online service for Director Personal Guarantee certificate and forms. The booking of video appointment was very clear with the right prompts and clarity on which documents needed to be uploaded by me. Plenty of appointments to choose from everyday. Booked and attended 30 mins later. Very prompts start to the appointment, clear advice and explained the process. I sent filled documents as special delivery, next day stamped documents were received via a scan and original posted to my lawyer. I couldn't complaint about any aspect from this service, considering my multiple experiences with lawyer as part of my property business. Thank you Poppy.

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service offered…

Absolutely fantastic service offered from Lawyers Online. Extremely efficient, time saving and cost effective from booking virtual meeting direct on website, through to virtual meeting on time, straight to the point, efficient, paperwork signed and posted instantly with scanned copies sent ahead so we can carry on with conveyancing whilst waiting for hard copies to arrive the next day in post. Thank you so much for a truly first class service! This is the second time we have used Lawyers Online and cannot recommend them enough!

June 6, 2023
Unprompted review
Rated 1 out of 5 stars

Utterly useless

Utterly useless. I spent over an hour putting extensive detail into my query and got a one-sentence reply which told me absolutely nothing. Don't waste your time with this company.

June 5, 2023
Unprompted review
Rated 5 out of 5 stars

Easy to use and efficient

I was executing a personal guarantee on a UK mortgage loan from the US and needed a UK lawyer to provide the Independent Legal Advice letter as well as certification of the actual PG. Lawyers Online were cost efficient, easy to use (video call), and fast. And they worked directly with my mortgage counsel. All round it was a very straightforward process and I was pleased with the outcome. And then when I required a follow-up on the documents a few years later; they dealt with it free of charge and within 24 hours. Couldn't have asked for more.

April 18, 2023
Unprompted review
Rated 5 out of 5 stars

A very reasonably priced service

A very reasonably priced service. I have used Lawyers Online several times for independent PG advice for my LTD company mortgages in the past. Doing the process online makes it a lot easier than going to a high street firm. Thank you again.

August 18, 2022
Unprompted review
Rated 5 out of 5 stars

Independent Legal Advice

I used this company for independent legal advice for personal guarantee. They were extremely efficient and very good price. I would highly recommend this to anyone. They provide first class postage guaranteed next day before 1pm and scanned copies. The process was dealt with very quickly.

September 15, 2022
Unprompted review
Rated 5 out of 5 stars

Required Independent Legal Advice for a…

Required Independent Legal Advice for a Buy-To-Let Mortgage with my wife and found LawyersOnline as an online firm to help.

There were immensely quick and efficient with the process, had a video appointment with Rosie the solicitor who was very kind and informative. The entire advice was done in only a couple of days and was grateful to the administration team as well for sorting all the documentation out.

For a fixed price of £150 great value and service.

September 7, 2022
Unprompted review
Rated 2 out of 5 stars

I have used them before BUT this time…

I have used them before but this time they were awful. Ignored my 3 emails where I asked if they have sent all the documents to my solicitors. Not sure why, they had agreed to this, and now this ignorance. They need payment upfront but when it comes to the agreed work they do not meet your expectation.
I would hesitate to use them again. There are plenty of ILA solicitors available.

December 14, 2021
Unprompted review

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