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Review summary

Created with AI, based on recent reviews

Looking at 217 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, often highlighting their quality and competitive pricing. Many people appreciate the fast and efficient delivery service, noting that orders arrive promptly and are well-packaged. The overall service is frequently described as superb, with consumers finding the ordering process straightforward and the communication clear. However, some customers also noted occasional issues, such as one instance where water bottles were poorly made and not fit for use, and another where a missing item from a package was reported. Additionally, one reviewer mentioned that an eBay advert for bike skewers lacked length information.

What people talk about most

Product

Reviewers highlight positive aspects of product. Customers consistently praise the high quality and great... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and... See more

Quality

Consumers find quality to be positive. Many reviewers praise the good quality of products, noting items are... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the fast, efficient, and... See more

Price

Customers consistently note positive experiences with price. Reviewers frequently mention competitive and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have bought a few cycling products from Laxzo over about 8years. Always received orders promptly, well packed & free delivery. I would recommend them as a bit of a seller on eBay mysel, I understan... See more

Rated 5 out of 5 stars

Many people wouldn't realise that V brake bosses can be replaced if the existing one have broken or corroded. Laxzo has a range of options of this component so finding the perfect replacement w... See more

Rated 5 out of 5 stars

First time I've used Laxzo, Im aware that it a family run business and as such felt I'd give them a go. I was look for some 29er continental inner tubes...their prices for bundles were well competitiv... See more

Rated 5 out of 5 stars

Have used Laxzo for a number of years now and have never been disappointed. They offer a comprehensive range of products at very competitive prices. Items are always well packaged and dispatched... See more


Company details

  1. Bike Accessories Store

Written by the company

At Laxzo, we're more than just a family-owned business; we're a passionate team dedicated to providing a personal touch in everything we do. Our mission? To ensure every customer leaves satisfied with both our service and our products. We're on a mission to lead the market in the sports industry. With an expansive selection spanning cycling, swimming, running, motorbiking, and gym essentials, we're confident in meeting all your sports needs. Our commitment is to bring you top-quality products at competitive prices. And remember, if your bike ever needs a tune-up or repair, don't hesitate to drop by!


Contact info

4.9

Excellent

TrustScore 5 out of 5

493 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Reliable Customer Service

I ordered a set of Polisport Michigan Road bicycle mudguards, I'm very pleased with the design, quality and function of the product. The process of ordering and delivery was excellent.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

Small trustworthy company

I needed a 22t chainring. I thought I would buy from this seller rather than the big corporates. The price was good and delivery quick. I will save the seller and see what else they can offer me.

November 3, 2025
Unprompted review
Rated 5 out of 5 stars

First time I've used Laxzo

First time I've used Laxzo, Im aware that it a family run business and as such felt I'd give them a go. I was look for some 29er continental inner tubes...their prices for bundles were well competitive and included postage. Prices are much cheaper than other leading on line retailers and they were posted out and delivered super quick. Give them a try..

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

Great business

Had a great selection of items, found what I needed at a reasonable price. Was well packaged and delivered within the timeframe given. I wouldn’t hesitate to order from this business again, thank you

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Clearly photographed item

The item was very clearly photographed and the price price acceptable and cheaper than other suppliers. So very pleased that I can now attach and detach the light when needed.

October 31, 2025
Unprompted review
Rated 5 out of 5 stars

Order with confidence …

Have used Laxzo for a number of years now and have never been disappointed.
They offer a comprehensive range of products at very competitive prices.
Items are always well packaged and dispatched speedily.
I've never had the slightest doubt that the products supplied are the "real thing ".
Will certainly use again.
Many thanks

October 22, 2025
Unprompted review

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