Brilliant - very reasonable pricing and options of extras such as removing/ bagging up the previous carpet, moving furniture etc that are very cheap to add on. Carpet does need to be disposed of you... See more
Company replied
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Review summary
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The quote they gave for bathroom flooring and stair carpet was half the price than the competitors. The lady who made the measurements was very nice and explained everything and immediately booked the... See more
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I could not be happier. The fitters did an excellent job and were very polite and friendly but professional and efficient throughout. High quality material and very quick fitting. I highly recommend... See more
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Called Lazy Carpets for a home visit as I was looking to carpet my home upstairs (several areas inc. stairs). Visit occurred quickly a day or two after my expression of interest and in addition to the... See more
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Company details
About Lazy Carpets & Flooring
Written by the company
Reasons to Choose Lazy Carpets
Effortless Flooring Experience: ❤️ We eliminate the stress of selecting and installing new carpets or floors. Our focus is on exceptional service, so you can relax and enjoy beautiful new floors with minimal effort.
Huge Selection: 📦 Our massive range of carpets, laminates, vinyls, and LVT flooring comes in various colours and sizes, perfect for refreshing any living space. We also have waterproof vinyl flooring ideal for kitchens and bathrooms. Plus, if you can't find exactly what you crave, we can usually source it for you.
Shop from Home Convenience: 🛍 Experience the showroom feeling right at your doorstep! Explore our incredible selection of luxurious carpets and flooring, all at fantastic prices. We're so confident you won't find better deals anywhere, we guarantee to beat the competition!
Customer-Rated 5 Stars for a Reason! 👍 Over 1450 reviews and a stellar 4.8 rating on Trustpilot show you're making the perfect choice. Don't just take our word for it - read our amazing reviews and see for yourself!
Flexible Financing Options: ✅ At Lazy Carpets & Flooring, we accept various payment methods, including 0% finance through Buyline & SNAP. We also offer Klarna for flexible payment options.
In short, Lazy Carpets is your one-stop shop for a stress-free, high-quality flooring experience!
Contact info
Unit 255, Europa Blvd, WA5 7TN, Warrington, United Kingdom
- 01925 988627
- info@lazycarpets.com
- www.lazycarpets.com
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 93% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Despite explaining specifically what I…
Despite explaining specifically what I was looking for on the phone to the sales advisor the person that came round to do the measuring etc was unbelievably poor and ignored the specifics of the brief anyway. It was perhaps the most unprofessional sales/fitting experience I have ever had. The person wasn’t not polite but rather the quote took absolutely ages because the price on the iPad had to be updated. They also had to use my WiFi code to get online and then whilst they were waiting was sat outside on my front wall with no clear communication as to what was happening. The quote was stupidly expensive. I also made it clear that because they hadn’t come at the original time that I was limited for time but that was mostly ignored too. I cannot express what a total and utter waste of time it was.
March 10, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
We are sorry to hear about your experience and appreciate you taking the time to share your feedback. This isn't the standard of service we aim to provide. Having gathered more information, we have noticed that it is a number of weeks since your appointment, but we only received this feedback at a later date. We really would have liked the opportunity to understand and resolve this earlier.
At Lazy Carpets & Flooring we pride ourselves on excellent customer service, so once again thank you for your feedback.
Love my flooring
The floor is lovely, Lee & Kev were great and they’ve done a fantastic job, my house looks like a home now! I’m really please. 😁
April 10, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much Heath for your 5* rating, this means so much to us. Lee and Kev will be over the moon that you mentioned them personally, they are such perfectionists! At Lazy Carpets & Flooring we work hard to deliver the best service and great quality products. Please recommend us to your family and friends. Kind regards and many thanks from all the Lazy Team.
Great experience
Great from start to finish. The fitters were great too!
March 30, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for your 5* rating, this means so much to us. At Lazy Carpets & Flooring we work hard to deliver the best service and great quality products. Please recommend us to your family and friends. Kind regards and many thanks from all the Lazy Team.
Had laminate flooring installed by lazy…
Had laminate flooring installed by lazy carpets and was completed to a high standard. The process was easy and the fitters were very professional and completed the work to a very high standard. Kerry was superb who visited and surveyed/quoted. Would highly recommend.
April 7, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for giving Lazy Carpets and Kerry a lovely 5* review, Kerry will be so happy to see that you think she is superb, At Lazy Carpets we pride ourselves on our customer service and love to have your feedback, Please recommend us to your family and friends, Thank you and kind regards from all the Lazy Team.
Easy to book and overall a very smooth…
Easy to book and overall a very smooth process.
April 7, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much Jessica, we really do appreciate our customers feedback and thank you for awarding us 5*. Please recommend us to your family and friends. We hope to see you returning in the near future.
Highly recommend
Excellent service from start to finish, the process was quick and efficient from the initial quote from Ian to the fitting by Dec. Really pleased with the new flooring and the overall experience, would definitely recommend Lazy Carpets.
April 8, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for giving Ian & Dec a lovely review, they will be over the moon to see you have mentioned them personally. At Lazy Carpets we pride ourselves on our customer service so it's great to see you were really pleased with the overall experience. Please recommend us to your family and friends. Thank you and kind regards from all the Lazy Team!
Rebecca was amazing
Rebecca was amazing, helpful, friendly, professional and made the whole experience really easy!
April 8, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for your 5* rating, this means so much to us. Rebecca will be so pleased that you mentioned her personally, yes she is amazing! At Lazy Carpets & Flooring we work hard to deliver the best service and great quality products. Kind regards and many thanks from all the Lazy Team.
Great experience from making 1st…
Great experience from making 1st enquiry to the day of fitting will certainly be using again in the future
April 7, 2026
Reply from Lazy Carpets & Flooring
Thank you so much Steven for your 5* rating, this means so much to us. At Lazy Carpets & Flooring we work hard to deliver the best service and great quality products. Kind regards and many thanks from all the Lazy Team.
Excellent service
A returning customer and once again the whole experience was excellent and Phil the fitter was fantastic very professional and i would certainly recommend.
April 2, 2026
Reply from Lazy Carpets & Flooring
Thank you for returning to Lazy Carpets, we love returning customers as this shows you loved the previous service we provided! Phil will be over the moon to see you have mentioned him personally, Please recommend us to your family and friends, We look forward to you returning in the future! Thank you and kind regards from all The Lazy Team.
Reply from Lazy Carpets & Flooring
Thank you so much for your 5* rating, this means so much to us. At Lazy Carpets & Flooring we work hard to deliver the best service and great quality products. We really appreciate your recommendation. Kind regards and many thanks from all the Lazy Team.
Done a grand job. Would definitely recommend
Really good job.very prompt..thanks love my new stairs n bedroom carpets. Thanks
April 7, 2026
Reply from Lazy Carpets & Flooring
Thank you Grace for your 5 star review! We're delighted to hear you love your new stairs. At Lazy Carpets & Flooring we pride ourselves on excellent customer service, so your kind comments mean the world to us. Kind regards and many thanks from all the Lazy Team.
Very good I’m happy about everything…
Very good I’m happy about everything done the carpet is clean very nice
April 7, 2026
Reply from Lazy Carpets & Flooring
Thank you Marie for your 5 star review! We're delighted to hear that you're happy with your new flooring. At Lazy Carpets & Flooring we pride ourselves on excellent customer service, so your kind comments mean the world to us. Kind regards and many thanks from all the Lazy Team.
Reply from Lazy Carpets & Flooring
Thank you for leaving Lazy Carpets and flooring a review, we really do appreciate your feedback. At Lazy Carpets we pride ourselves on our customer service so it's really nice to see you thought we were efficient and quick. Please recommend us to your family and friends. Thank you!
Really happy with my new flooring
Really happy with my new flooring.
Kerry has been really helpful, helping me choose new flooring and arranging my appointment.
Andy our fitter did an excellent job and our new flooring is beautiful.
Thank you Lazy Carpets !
April 1, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for your lovely 5* review Jade, Kerry will be over the moon to see you have mentioned her personally, she really is a valued member of our Lazy Team. Andy is one of our professional fitters and is so friendly to all our customers, his work is superb. Please recommend us to your family and friends. Thank you and kind regards from all the Lazy Team!
Professional experience from start to…
Professional experience from start to finish. The sales rep was knowledgeable and didn’t try and force me into the expensive options. Carpets felt a good quality and the price quoted was within the budget I allocated. A wee bit of a mix up with fitting date, but the fitters were fantastic and respectful of property. I would recommend to anybody.
April 6, 2026
Reply from Lazy Carpets & Flooring
Thank you so much for giving Lazy Carpets a lovely 5* review we really do appreciate it! At Lazy Carpets we pride ourselves on our customer service and strive to make your journey with us run smoothly so we are sorry you had a mix up with the fitting date but felt the fitters were fantastic! We hope to see you again in the near future and please do recommend us to your family and friends. Thank you and kindnregards from all the Lazy Team!
From start to finish everything went…
From start to finish everything went smoothly. The fitting was done quickly and looks amazing. The fitters were friendly and very professional, I would highly recommend the company.
March 31, 2026
Reply from Lazy Carpets & Flooring
Thank you Cheryl for your 5 star review! We're delighted to hear that you're happy with your new flooring and it looks amazing. At Lazy Carpets & Flooring we pride ourselves on excellent customer service, so your kind comments mean the world to us. Kind regards and many thanks from all the Lazy Team.
Lazy carpets were good
Lazy carpets were good , Kevin was great to deal with and the ordering process was easy even when I changed my decision on what I wanted, very helpful.
The fitters though left a right mess sawdust everywhere and bits of laminate left in communal hallway of flat , not lazy carpet’s fault they use independent fitters
April 5, 2026
Reply from Lazy Carpets & Flooring
Thank you for your review. Kevin will be over the moon with your kind comments, he is so helpful and always goes out of his way to make sure all our customers get a top class service. We are sorry to hear that the fitters did not leave your hallway tidy. Thank you for the feedback, this is something we will look into, as this not our normal practise. Thank you again and enjoy your new flooring.
They did a great job
They did a great job, arrived early and made my hallway and stairs look amazing, defo recomend them.
March 30, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for your 5 star review! We're delighted you're happy with your new flooring, it's great to know it looks amazing. Thank you also for your recommendation, this means so much to us. Kind regards and many thanks from all the Lazy Team.
All good only let down was lack of…
All good only let down was lack of communication re when the carpet fitter would arrive but got there in the end,
March 29, 2026
Reply from Lazy Carpets & Flooring
Thank you for your review. It is very difficult to give a time, as we don't know how long the fitter is going to take, as they may have multiple fittings on the same day. I appreciate your feedback though and will look at ways in which we can improve this going forward. We hope you're happy with your new flooring and please recommend us to your family and friends. Kind regards and many thanks from all the Lazy Team.
Excellent service from start to finish
Excellent service from start to finish, Steph was very helpful and knowledgeable explaining the various samples and offers available.
The whole experience was smooth and efficient, I would highly recommend the team and in the future will look to use them again.
February 12, 2026
Unprompted review
Reply from Lazy Carpets & Flooring
Thank you so much for your 5* review! We're delighted you're happy with your new flooring. Steph will be over the moon that you mentioned her personally, she is so helpful and a valuable member of the Lazy Team. Thank you for your recommendation this means so much to us. Kind regards from all The Lazy Team and we look forward to seeing you again!
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