LB Automotive Reviews 8

TrustScore 4 out of 5

4.2

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Company details

  1. Auto Repair Shop
  2. Car Dealer
  3. Car Repair and Maintenance
  4. Car Service
  5. Used Car Dealer

Information provided by various external sources

BMW / MINI service specialist without paying specialist prices, then visit LB Automotive. Main dealer experience at a fraction of the cost - Camberley


Contact info

4.2

Great

TrustScore 4 out of 5

8 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Recommended by a friend

Recommended by a friend.
First time not taking the car to BMW dealer.
Car booked in at short notice for full oil service (Thankyou!)
Clear explanation of work to be carried out with price, work completed quickly and called to let me know it was complete.
Able to pay on line before collecting car and itemised bill emailed.
100% recommend

December 19, 2025
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service

Outstanding customer service, would highly recommend. Called us over the weekend, even when they are shut and was instantly willing to help! Sorted the issue in minutes. Very grateful to have been recommended them!

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant Garage

Been using LB automotive for over 12 years. Always accommodating at short notice and provide an excellent service as you would expect. Sound knowledge when it comes to BMW and other manufacturers for that matter.

August 27, 2025
Unprompted review
Rated 1 out of 5 stars

Do not recommend

Do not recommend purchasing a car from this garage.
Few complications during the sale - nothing major. Car was sold with aircon however it didn’t work, was taken to their garage and “fixed”. Job wasn’t completed and was told to go through warranty which I also purchased with them. Then told the aircon isn’t covered under warranty and L&B Motors refused to help.
Extremely rude on the phone and no customer service skills.
Avoid at all costs

July 9, 2024
Unprompted review
Rated 1 out of 5 stars

NO SHOW!!!

Can't say what this garage's service is like as they DID NOT SHOW UP for the appointment that was booked with them!
All I can say is if you want reliable DO USE THIS COMPANY.
THEY ALSO REMOVE NEGATIVE REVIEWS!!!
DAMAGE!

March 22, 2022
Unprompted review
Rated 5 out of 5 stars

Highly recommended

My car wouldn't start, Luke sorted me an appointment quickly and when he arrived he diagnosed the problem quickly sourced the part and had it up and running again in an hour, all for a great price. Highly recommended.

June 26, 2021
Unprompted review
Rated 5 out of 5 stars

I took my 3 series Bmw convertible to…

I took my 3 series Bmw convertible to Lee, as it was not working properly, I’d already taken it to a local so called specialist who basically charged me £360 for fitting a new battery & not the problem. He informed me it would cost about £1400 to fix it. Lee had the car for an hour or so, & sussed out that the problem was 2 burnt out relays @ a cost of £13 each, he had the job done including a service by the next day. This man is a legend in my opinion, & as honest as you can get, I would highly recommend him to anyone & everyone, thank you so much Lee.

August 7, 2020
Unprompted review

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