Had a fault with a second hand camera after 6 weeks. I rang them on the Saturday and they arranged a pick for Monday. I spoke to Liam ( Bristol shop) on the Friday and he explained that the camera had... See more
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Swapped one used lens for another. Staff friendly, arranged pick up of my lens for assessment since I’m not local and swiftly sent me the upgrade. Didn’t get the best price for my lens but replacement... See more
Very good price compared to other online retailers. Well packed for safe delivery. Good tracking. Arrived one day later than originally expected probably due to extreme weather. Happy with purchasin... See more
I did loads of research before purchasing my Zeiss SFL binoculars. The store that offered the best price with 12 months interest free credit was the London Camera Exchange (LCE) Their online servic... See more
Company details
Written by the company
LCE first established itself in Bristol on Baldwin Street in the 1970s, becoming well known as a trusted dealer in new and used equipment. In 1993 a second LCE branch opened on The Horsefair, and in 2021 moved its Bristol shop to a new location on the picturesque Park Street. This newly refurbished store is regularly praised for its ample space for demonstrating products in a relaxed way as well as its modern, spacious look. We offer a wide range of services including 35mm developing and printing, sensor cleaning, camera repairs and tape transfers. The team at LCE Bristol Park Street have a broad variety of photographic experience and interest, including those who shoot rangefinder cameras (both digital and analogue), committed 35mm shooters as well as mirrorless camera enthusiasts.
Contact info
42 Park Street, BS1 5JG, Bristol, United Kingdom
- 01179276185
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Replied to 95% of negative reviews
Typically replies within 1 week
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Great service
Great service, very competitive prices, informative website helped choosing the product. Dispatched and arrived quickly, very well packaged. Great communication throughout.
Next day
Next day delivered as promised, also packaged well. No issues at all, always my go to provider for new quality equipment.
Item as described (if not better)! One point to raise…
Item as described (if not better !) V prompt, safe delivery by courier. There’s not much else to say except…
…one suggestion: hopefully LCE can move to using more environmentally friendly packaging …lots of foam in the very large box…. I think many dealers have now gone to paper / shredded card for packaging.
So 5 stars for the item itself, and for LCE’s customer service, but I’m knocking one off for the packaging. On one hand I feel a bit mean… on the other I do think it’s an important point.
Great communication about any issues…
Great communication about any issues with availability and delivery times. Great price. Top products. Always seem to have what I need.
Good but communication over delivery…
Good but communication over delivery was a bit lacking once the order was confirmed. Otherwise happy.
Thanks Euan..we got there in the end
Thanks Euan..we got there in the end.
Dealt with LCE over many years, always great service and fast efficient supply of equipment at great prices.
It was the best price I could find on…
It was the best price I could find on the internet at the time and fast next day delvery. Several communicatons about my order status up to the point of delivery which was very useful.
Friendly informed staff with a fast and…
Friendly informed staff with a fast and ifficeant service.
LCE delivery again!
Just made another purchase with LCE and wanted to say what a great buyer experience I received. Great price with faster than expected delivery. The product was used but described as possibly new/unused and it didn’t fail to deliver. I wouldn’t have got better by paying double the money! Thanks LCE team for a job well done.
Purchasing a Canon Mirrorless Camera with Mark!
Visited LCE today to have a look at options for Canon mirrorless cameras and asked Mark, a very welcoming and informative customer assistant, lots of questions to help me decide what was best for me as a consumer. Mark helped me pick out a great camera and really helped with making a decision. I'm looking forward to visiting again to potentially purchase some new lenses in the near future!
My second dealing with LCE
My second dealing with LCE, and as good as my first. I find them very helpful and having a clear and straightforward website.
I have enjoyed both of my purchases and have received excellent service.
Extremely helpful and efficient.
This was an easy and efficient purchase and the lens was like new and all as described. I spoke to David in the Bristol shop who was extremely helpful in my decision to buy the lens which arrived the day after purchasing it and I am delighted with it. All credit to David for his help, courtesy and professionalism. Thank you.
Good fast service via the Internet.
Good fast service via the Internet.
And assistance in store.
Excellent Advice and service Bristol Store
Phoned up requesting more information on a Nikon 70-200mm lens, asking if a lens case was included. The colleague wasn’t sure so he said wait and I will find out talking to me while he went looking. Then explained that it was like new and the strap was still sealed and new. The lens when I received it was I would say even better than described.
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