Very efficient staff , friendly and helpful. Good part exchange prices. Usually no delivery cost.
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See what reviewers are saying
After about 12 years of using my Canon 750D and 3 lenses, I decided I wanted a change. As well as cumulatively spending weeks on line searching, considering and assessing new and 2nd hand bodies... See more
I had to file an insurance claim because of total loss salt water damage to my Fuji camera and lens.I visited LCE at Guildford and Martyn Pearce and his staff took a lot of trouble to inspect the dama... See more
Was looking for fog/waterproof lightweight binocs for wildlife watching. Originally looked at binocs in LCE London store, and got to try a few there. Ordered Vortex Bantam binocs online and they wer... See more
Company details
Written by the company
Established in Guildford in 1956, London Camera Exchange have grown to be the UK’s premier Specialist Photographic Retailer with 26 nationwide high street locations. An employee-owned business since March 2021 that continues to evolve and build on an unrivalled 67 years of heritage. We deliver award-winning service, provide impartial expert advice and knowledge across the widest selection of cameras, lenses, binocular and optical equipment from the industry’s leading brands. As our name suggests, we are also the best place to trade-in or trade up for photographic equipment. We look forward to welcoming you in one of our high street stores or our web shop.
Contact info
8-9 Tunsgate, GU1 3QT, Guildford, Surrey, United Kingdom
- 01483504040
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
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Good communication and prompt response
Good communication and prompt response. very good transaction.Thank you
I alwAys had great service from London…
I alwAys had great service from London Camera Exchange no matter what branch I've used and always helpful .
Good information and service when…
Good information and service when purchasing a camera on-line. Delivery on time and item purchased in excellent condition.
Next day delivery!
Ordered a tripod on-line midday on Friday; delivered the next morning!
Personable and great service
Personable and great service. Really helpful to actually be able to visit a camera shop and speak to knowledgeable staff.
They did good
They did good, after making a mistake with the delivery they rectified it as promptly as humanly possible, I could not have asked for better service.
Easy to navigate site
Easy to navigate site, quick response to click-thru request to buy, blazingly fast delivery and item was exactly as described and shown on the site.
What's not to like about that kind of service.
very helpfull staff at Guildford branch…
very helpfull staff at Guildford branch sorted faulty lens with no fuss briliant experiance
Great product choice
Great product choice, good prices and very knowledgeable and helpful staff. It was a pleasure doing business with you.
Very helpful staff.
Very efficient service
Great service as always
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