London Camera Exchange - Reading Reviews 

233
TrustScore 5 out of 5

4.8

7 Station Road, RG1 1LG Reading, Berkshire, GB


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See what reviewers are saying

Rated 5 out of 5 stars

Big shout out to Adrian, saved the day for me today! Came in looking for a usbadaptor whilst not being able to describe it properly, whilst the shop did not have it - Adrian's bag did - very kind and... See more

Rated 5 out of 5 stars

I haven’t dealt with LCE before but I certainly shall again when I need more photographic equipment, ordered the lens on Thursday and it would have arrived on Friday if it hadn’t been messed up by DPD... See more

Rated 5 out of 5 stars

After looking at your stock sale, it was good to see Lee Filters lens adapters on your list. As I had meant to add a missing size to complete my needs the offer was worth investigating. The size requi... See more

Rated 5 out of 5 stars

it's not the cheapest camera shop around the corner, but the folks in the Reading branch give really great advice and the service goes beyond your imagination. so far I have not bought anything yet bu... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Established in 1996, London Camera Exchange is Reading's only specialist photographic retailer. We sell a wide range of new and used cameras, lenses, binoculars and accessories from all of the leading brands. Part exchange welcome, trade in and trade up, we offer impartial expert advice and competitive prices In-store services include: sensor cleaning, image recovery, tape to DVD / USB and repairs. Our 5 members of staff have a total of 126 years of selling photographic equipment.


Contact info

  • 7 Station Road, RG1 1LG, Reading, Berkshire, United Kingdom

  • 01189592149

4.8

Excellent

TrustScore 5 out of 5

233 reviews

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Replied to 95% of negative reviews

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4.8

All reviews

(233)

2,755 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Stock sale result

After looking at your stock sale, it was good to see Lee Filters lens adapters on your list. As I had meant to add a missing size to complete my needs the offer was worth investigating. The size required was on your list, so an order was placed and delivery received very quickly. Ordering and payment method was easy to follow, with no problems. I was kept updated during the following days, until delivery.

February 1, 2025
Rated 5 out of 5 stars

First Class Service

A very easy and effective transition with LCE
A great price that was cheaper than the competition and delivered next day without extra charge.
Very impressive will be using again for sure!

January 15, 2025
Rated 5 out of 5 stars

Fantastic Service from London Camera Exchange

I couldn’t be happier with my experience at the London Camera Exchange. Delivery was impressively quick, and their customer service truly went above and beyond. Shortly after placing my order, I received a friendly call informing me that the camera I had chosen was the last one available in my preferred colour. They explained that the box had a slight scuff, and, as a thoughtful gesture, they included a complimentary box of Polaroid film.

It’s rare to find a company that cares so much about customer satisfaction and ensures every detail is addressed. The camera arrived in perfect condition, and the bonus film was a wonderful surprise. I highly recommend London Camera Exchange for their excellent service, quick delivery, and genuine customer care. I’ll definitely be shopping with them again!

December 6, 2024
Rated 1 out of 5 stars

No cash back given

Bought a camera which is the same price everywhere. Used LCE as TopCashback said 4% cash back for new customers and new products. That applied to me so bought through TopCashback link. No casbah given.

October 22, 2024
London Camera Exchange - Reading logo

Reply from London Camera Exchange - Reading

Hi Brian,

Thank you for your review.
Please can you direct your query to TopCashback where you can submit a missing Cashback claim within 100 days of your order.

Best regards
The LCE Team

Rated 4 out of 5 stars

All went well except the delivery was not secure

All went well except that the delivery company left the box by the side door when we were out (with a picture of it there) rather than a picture of someone taking it with an open door which is what LCE said would be the case. At least the delivery company left it by the side door rather than the front door which is close to the street.

September 12, 2024

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