Big shout out to Adrian, saved the day for me today! Came in looking for a usbadaptor whilst not being able to describe it properly, whilst the shop did not have it - Adrian's bag did - very kind and... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I haven’t dealt with LCE before but I certainly shall again when I need more photographic equipment, ordered the lens on Thursday and it would have arrived on Friday if it hadn’t been messed up by DPD... See more
After looking at your stock sale, it was good to see Lee Filters lens adapters on your list. As I had meant to add a missing size to complete my needs the offer was worth investigating. The size requi... See more
it's not the cheapest camera shop around the corner, but the folks in the Reading branch give really great advice and the service goes beyond your imagination. so far I have not bought anything yet bu... See more
Company details
Written by the company
Established in 1996, London Camera Exchange is Reading's only specialist photographic retailer. We sell a wide range of new and used cameras, lenses, binoculars and accessories from all of the leading brands. Part exchange welcome, trade in and trade up, we offer impartial expert advice and competitive prices In-store services include: sensor cleaning, image recovery, tape to DVD / USB and repairs. Our 5 members of staff have a total of 126 years of selling photographic equipment.
Contact info
7 Station Road, RG1 1LG, Reading, Berkshire, United Kingdom
- 01189592149
4.8
Excellent
232 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 95% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very helpfull
The staff were very helpful. It was sad that they could not offer more for my trade ins.
June 24, 2025
Great service as usual
June 9, 2025
Very professional and friendly service…
Very professional and friendly service from the start. The product was in excellent condition and the was unbelievable.I will be using this store again
June 18, 2025
Items very well wrapped and delivered…
Items very well wrapped and delivered as scheduled.
June 16, 2025
Brilliant speed...very next day…
Brilliant speed...very next day delivery. Packaging good and secure. Item in excellent order.
June 18, 2025
Usual prompt service from LCE:)
June 13, 2025
Great service
placed order friday morning, camera came saturday morning. amazing service.
May 31, 2025
Excellent product
Excellent product, price and delivery - better value than buying direct from the manufacturer!
May 30, 2025
Really quick turnaround of my order to…
Really quick turnaround of my order to next day delivery, only negative was the packaging was really smelly (yuk!!) wasn't the exterior but the materials used to pack the item.
May 27, 2025
Ordered 2 items from different stores…
Ordered 2 items from different stores both items arrived together in good time and well packed
May 24, 2025
An excellent buying experience from the…
An excellent buying experience from the Reading store Top notch !
May 8, 2025
Professional and prompt.
No fuss. Speedy professional response to my order.
And my camera arrived quite soon after.
I would use LCE again.
May 10, 2025
Simple, quick delivery
Great with delivery updates, delivery is also very quick. No regrets
May 9, 2025
Super pleased LCE
Super pleased! Great item, Great price and fast delivery! Thank you LCE..
April 9, 2025
5 star company
I’ve used them twice now and they have great communication and are really quick to deliver. Products are authentic. Very happy to use again in future.
March 31, 2025
Just visited this store
Just visited this store, not a single customer in the store, 3 guys behind the counter and not one of them engaged with me. When I approached the counter I had to engaged first saying "hi how you doing?" to which they replied "fine thanks" this wasn't reciprocated, infact the guy was very uninterested in my custom or offering me any service. Such a shame as I really wanted to buy myself a new camera and I had several questions to ask. I left without purchasing because I felt uncomfortable and unwelcome.
April 5, 2025
Unprompted review
Reply from London Camera Exchange - Reading
Hi,
Thank you for leaving us a review, I am very sorry to hear of your experience at one of our shops. We pride ourselves at LCE on our customer service, so I am disappointed to hear of this.
All the best
The LCE Team
I have always used the Reading branch…
I have always used the Reading branch of London Camera Exchange as the staff are very friendly and knowledgeable.
March 26, 2025
I was able to ask a question online…
I was able to ask a question online about the compatibility of the product. I got an immediate response and then the item was posted very promptly. Great service.
March 15, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.