Great service as always from LCE. No1 goto shop for camera equipment. Whether buying brand new or used just excellent service. If used equipment, which they rate as 5* then it is. Emails and phone cal... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I purchased a camera from the Winchester branch and got a good demo and an opportunity to try it out, staff were friendly and helpful. I had an issue post purchase which I contacted the head office te... See more
I bought my Canon kit from LCE Winchester and spoke with Ben a few times. A fair price was given for a Nikon kit I was part-exing. He was knowledgeable, pleasant and sorted out a slight faux pa, on my... See more
I ordered through LCE as I'd been let down by an alternate supplier who kept telling me the camera was on its' way but never arrived after two weeks. LCE were very efficient in getting the camera t... See more
Company details
Written by the company
Set in the beautiful historic city of Winchester, in the shadow of the cathedral our branch in The Square first opened its doors in the early 1960's. We sell a wide selection of both new and used photographic equipment, and also offer a comprehensive range of binoculars & telescopes. Part exchange is welcomed. Services: Passport Photos, Developing & Printing, Instant Prints, Video Transfers, Sensor Cleaning, Firmware Upgrades, Data Recovery, Repairs. Meet The Team: Tony, Manager - Clocking up 38 years for LCE, has a passion for binoculars & telescopes. Ben, Assistant Manager - Has been at LCE since 2011. A passionate about landscape photographer has recently taken up street photography. Josh - Joined LCE in 2015 and loves producing excellent still life images. Alfred – Has been with LCE since 2019 and has a keen interest in both wildlife & people photography, he also enjoys shooting on film. Craig - Our newest team member, joining in February 2023 with an avid interest in macro & wildlife photography.
Contact info
15 The Square, SO23 9ES, Winchester, Hants, United Kingdom
- 01962866203
4.9
Excellent
507 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Simple purchase
Simple purchase. Very efficient
Ordered Friday lunchtime arrived Saturday lunchtime.
March 20, 2026
good service
good service, fast delivery.
however, the description did not state that the camera has a missing strap hook, which means that there is no way of using a strap
March 19, 2026
Brilliant
Brilliant! Found a camera that was sold out in many places just before Xmas and it ordered so quickly. Highly recommend.
December 17, 2025
Fantastic service
Fantastic service . I was sceptical about using the website as I’d never heard of it , but decided to go for it , and so glad I did . Camera I ordered arrived the following day and postage was free. Excellent communication throughout the delivery. I would highly recommend LCE. So impressed by the whole experience.
Thank you
Louise
March 11, 2026
Great service very pleased
Second time I have ordered binoculars from here and once again received a great service and goods received within 2 days
March 10, 2026
Excellent service
Excellent service. Tom is fantastic chap and has really helped us get the right equipment at a great price. 5***
March 11, 2026
Unprompted review
Delivery next day excellent service
February 27, 2026
Brilliant service and great product
The camera came really quickly and I was informed every step of its journey. The product is great and as described. It was unavailable at all the usual places I would look so was a wee bit worried as i hadnt used LCE before, but they will be my first place to look now.
February 16, 2026
Great price and fast FREE delivery
Great price and fast FREE delivery. What's not to love.
February 18, 2026
Good service
February 16, 2026
Amazing customer experience
Tony was incredibly helpful at solving my problem for me! Amazing customer service! No doubt will be using these guys again in the future.
February 19, 2026
Unprompted review
It was exactly as described by them
It was exactly as described by them and delivered in one day.
February 9, 2026
Fantastic service received from Tony in…
Fantastic service received from Tony in the Winchester store. Great communication throughout purchase over the phone and online.
Much appreciated.
January 27, 2026
Unprompted review
Totally delighted
Totally delighted. Had ordered two items ( couldn't manage to get them on one order - probably an age thing and smart phones!)
Made a mistake with second order but when I realised MY error it was immediately corrected by phone. Very helpful staff.
February 2, 2026
Good experience ordering online with LCE
My order was placed online and fulfilled by the Winchester branch of LCE very efficiently.
February 2, 2026
Brilliant customer service!
Placed an online order that was dispatched from the Winchester branch. Had a slight issue with the delivery and the staff couldn't have been more helpful getting this sorted for me. Kept me informed of what was going on and the issue was resolved the next day. Absolutely brilliant customer service. Fantastic team at the Winchester branch
February 3, 2026
Excellent
Excellent. Was kept updated the whole way and item was delivered next day.
January 29, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.