London Camera Exchange - Winchester Reviews 472

TrustScore 5 out of 5

4.9

15 The Square, SO23 9ES Winchester, Hants, GB


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See what reviewers are saying

Rated 5 out of 5 stars

I ordered through LCE as I'd been let down by an alternate supplier who kept telling me the camera was on its' way but never arrived after two weeks. LCE were very efficient in getting the camera t... See more

Rated 5 out of 5 stars

Great service! Quick responses, 5 star customer service and very quick delivery time. (Although DPD delivered to the incorrect address and was only by chance we managed to locate it) but cannot fault... See more

Rated 5 out of 5 stars

I bought my Canon kit from LCE Winchester and spoke with Ben a few times. A fair price was given for a Nikon kit I was part-exing. He was knowledgeable, pleasant and sorted out a slight faux pa, on my... See more

Rated 5 out of 5 stars

Fantastic service . I was sceptical about using the website as I’d never heard of it , but decided to go for it , and so glad I did . Camera I ordered arrived the following day and postage was free.... See more


Company details

  1. Camera Store
  2. Binoculars Store
  3. Photo Shop

Written by the company

Set in the beautiful historic city of Winchester, in the shadow of the cathedral our branch in The Square first opened its doors in the early 1960's. We sell a wide selection of both new and used photographic equipment, and also offer a comprehensive range of binoculars & telescopes. Part exchange is welcomed. Services: Passport Photos, Developing & Printing, Instant Prints, Video Transfers, Sensor Cleaning, Firmware Upgrades, Data Recovery, Repairs. Meet The Team: Tony, Manager - Clocking up 38 years for LCE, has a passion for binoculars & telescopes. Ben, Assistant Manager - Has been at LCE since 2011. A passionate about landscape photographer has recently taken up street photography. Josh - Joined LCE in 2015 and loves producing excellent still life images. Alfred – Has been with LCE since 2019 and has a keen interest in both wildlife & people photography, he also enjoys shooting on film. Craig - Our newest team member, joining in February 2023 with an avid interest in macro & wildlife photography.


Contact info

  • 15 The Square, SO23 9ES, Winchester, Hants, United Kingdom

  • 01962866203

4.9

Excellent

TrustScore 5 out of 5

472 reviews

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1-star

Replied to 93% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Great service!

Great service! Quick responses, 5 star customer service and very quick delivery time. (Although DPD delivered to the incorrect address and was only by chance we managed to locate it) but cannot fault LCE!

April 23, 2026
Rated 5 out of 5 stars

Fast and efficient Company

I ordered through LCE as I'd been let down by an alternate supplier who kept telling me the camera was on its' way but never arrived after two weeks.
LCE were very efficient in getting the camera to me and I had tracking details provided to follow my order.
I'll use this company again as my order was just hassle free.
Thank you LCE!

April 22, 2026
Rated 1 out of 5 stars

I bought a dji RS4 Mini and because of…

I bought a dji RS4 Mini and because of my cameras weight it was not balancing properly and i call them the next morning to return the product but they said only 80% will be returned because i unboxed the product.

April 21, 2026
London Camera Exchange - Winchester logo

Reply from London Camera Exchange - Winchester

Hi,

Thank you for taking the time to leave us a review. We endeavor to provide our customers with the best service, so honest feedback is always greatly appreciated.

This is the a quote from the T&C'S page on our website "A deduction can be made from the refund amount if the value of the goods has been reduced." also "Digital products and cameras must be returned with the manufacturer's seal on software intact."

The product description on our website for the DJI RS4 mini states that the max payload weight for that product is 2kg.

Thank you again for your feedback and we hope you consider using us again in future.

Best regards

The LCE Team

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