LD Mountain Centre Reviews 

15,292
•
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 1,365 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the competitive pricing, noting that it is easy to find great deals across a wide range of outdoor clothing and gear. Consumers also note the straightforward online ordering process combined with prompt, well-packaged deliveries that usually arrive right on time. However, some people mentioned delivery delays, with certain packages taking longer than expected or encountering issues with courier services. A few reviewers also noted receiving incorrect items, wrong sizes, or facing frustrating communication hurdles when trying to resolve these mistakes.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast dispatch times and... See more

Product

People report high satisfaction with the product quality and competitive pricing, frequently highlighting... See more

Price

Clients share positive opinions on price, frequently highlighting competitive rates and discounts that are... See more

Service

Reviewers express great satisfaction with the overall service, frequently highlighting prompt delivery,... See more

Order

Customers had positive experiences with order, frequently highlighting a straightforward online purchasing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We were recommended this store by a friend and it did not disappoint! Thank you to Gary who was absolutely fabulous. Knowledgeable and obliging, nothing was too much trouble. He helped us with our pur... See more

Rated 5 out of 5 stars

Big discount given on a premium pair of walking shoes. Excellent advice given by friendly knowledgeable staff regarding correct shoe size to order. Parcel arrived in good time and shoes fitted perfect... See more

Company replied

Rated 5 out of 5 stars

Ordered replacement Scarpa Cyrus walking boots because my old ones had finally died after many years. Ordered from LD mountain centre because they were the best price. Easy to order on website, delive... See more

Company replied

Rated 5 out of 5 stars

Website was clear and easy to use. Excellent price and choice of colours for items selected. Once ordered, the items arrived very quickly and are perfect for the job. All in all, a very efficient exp... See more


Company details

  1. Outdoor Clothing and Equipment Shop
  2. Camping Store
  3. Outdoor Sports Store
  4. Rock Climbing
  5. Running Store
  6. Snowboard Shop

About LD Mountain Centre

Written by the company

LD Mountain Centre

LD Mountain Centre

Since 1966 the LD Mountain Centre has equipped people who love the outdoors, to travel safely and comfortably in the mountains. The name LD Mountain Centre derives from the surname initials of Peter Lockie and Gordon Davison who founded the business in 1966.

At LD Mountain Centre we pride ourselves on being one of the best independent outdoor stores in the UK. Over the years, we have supplied expeditions from pioneering ascents, led by Sir Chris Bonnington and the UK`s top Himalayan summiteer, Alan Hinkes OBE, to Duke of Edinburgh Award schemes and of course, those of us who simply love to escape the hustle and bustle at the weekend.

With the Berghaus heritage and the reputation of LD Mountain Centre, we attract some of the best and most knowledgeable outdoor staff, all of whom, gain their knowledge and experience first-hand by getting out and using the kit, whether that's on skis, board, foot, bike or the end of a rope. All this means that here at LD Mountain Centre we can help and advise you so that you make the right choices for your outdoor clothing and equipment.

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Contact info

4.8

Excellent

TrustScore 5 out of 5

15K reviews

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4.8

All reviews

(15,292)

1,364 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good service received

Navigating the website was fairly straightforward, order confirmation came through promptly along with order updates, delivery arrived as expected and correct item received, green padded coat and I love it, thank you guys

August 24, 2026
Rated 1 out of 5 stars

Atrocious customer service.

After paying over £150.00 you sent out the wrong colour Hoka boots & I'm still waiting after nearly 3 weeks for you to respond to my 3 emails. I paid for next day delivery & refuse to send them back without having some correspondence from you acknowledging your mistake as I have no faith in getting my money back. I have also tried calling but no answer & will most likely end up contacting barclaycard to ask them to initiate a chargeback.

August 25, 2026
Rated 5 out of 5 stars

Great service

Ordered my Rab Nexus top. Keeper up to date with the progress. Delivered in good time. Good service would recommend.

September 3, 2026
Unprompted review
Rated 5 out of 5 stars

Great product

Great product, just what I was looking for at a very competitive price. Good service from LD but Royal Mail let them down with delivery, it took longer than expected.

August 24, 2026

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