We’ve been using LeadMailbox for over 10 years, and they have been a great partner for our business. Their lead management system is easy to use, reliable, and has helped us automate our process and... See more
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I have been a customer of LeadMailbox for approximately 15 years and the five stars I gave to them is too low. The company has a great product and will customize the platform as much as possible for... See more
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I have been using CRM's for almost 15 years and I have to say Leadmailbox is best company in the space period!! Spencer Shiffman is always on call ready to help whenever needed and Bob Price who is... See more
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Through-out my 15+ years in the mortgage industry i am surprised i never tried LMB. I have used almost all CRM's out there from Bntouch, salesforce, Jungo, etc. and with 100% certainty LMB is the easi... See more
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Company details
Written by the company
To help you engage in meaningful, progressive conversations with new prospects, old prospects, and past clients so that you gain new business transactions resulting in revenue and other benefits to you and your company. Golden Rule of Lead Management: Our advised approach as you interact through automation trying to gain new business is to use all legal forms of electronic contact such as telephone calls, emails, SMS messages, Ringless Voice Messages, and more, but be sure you are within compliance guidelines and don't attempt any form of communication if you yourself would not like that done to you. We serve all industries with a flexible Lead Management (also serves as a CRM - Customer Relationship Management) online service that is one of the oldest around, if not the oldest--since 2003. We are complimented for our excellent service (see the Trust Pilot on our website) and simplicity of operation. Clients who left to try fancier yet more expensive services have returned with comments such as, "you have the best customer service", "your system is so easy to operate compared with other systems," and "it provides everything we really need." Bullet Points of Features: * Month to month - no long term contract required * Per seat charges * Import or Export CSV files * Direct POST from Lead Providers * Interface with Leading Loan Origination systems * Customizable database field structure * Email Drip Campaigns * Mass Email * SMS services * Automatic Unsubscribe * Auto Dialer with Voice Message Service * Interface with Outside Services and other CRM systems * Live telephone support * Daily support online webinars * Share files with marketing partners * Triggers do work for you an night * Add more sales agents at any time * Local presence dialing * Interface with Telemarketing services - live call transfer * Animated Videos * Videos * HTML using pictures logo and more * Modifiable, Flexible, Customizable * Standard Email Templates that can be modified to suit your situation * Standard SMS Templates that can be modified to suit your situation * Email strategies available: Early Follow Up, Immediate Follow Up, Long Range Follow Up, Nurture, Borrower while Shopping, Pre Qualified, Prequalified, Funded Loans, Closed Loans, Stay in Touch long range, Status Update, Yes, No, Wait, No Contact Referral Partners, Marketing Partners Industries Served: Lead Management CRM Customer Relationship Management Mortgage Real Estate Insurance Solar Manufacturer's Representative Manufacturer Rep Professional Services Dental Dentists Legal Lawyers Consulting Consultants HVAC Heating, Ventilation, and Air conditioning Education Equipment Sales General Sales
Contact info
Redondo Beach, United States
- 310-944-9489
- rick@leadmailbox.com
- www.leadmailbox.com
Great product and easy to use
LeadMailbox is great and meets all of our needs. It is easy to use and the support has been great.
June 8, 2023
Reply from LeadMailbox
Thanks, Tim. We do hear "easy to use" a lot and thank you for calling attention to it. More sophisticated system are often harder to use and most of their subscribers don't get the full use of those more expensive systems. Our goal is to help you close NEW BUSINESS and we are confident that the tools we provide, do exactly that AND at low cost to boot.
We've been customers for 10+ years
We've been customers for 10+ years. David Wilson and the support team always go above and beyond. Appreciate the partnership!
May 8, 2023
Unprompted review
Reply from LeadMailbox
Mike, thanks for your 5-Star rating and for calling attention to our "above and beyond" support. We appreciate your loyalty!
Working with leadmailbox has been great…
Working with leadmailbox has been great especially when it comes to integrations. Very easy to work with.
Crm could use some filters for better lead management but the ease with integration makes me not care about filters
April 24, 2023
Reply from LeadMailbox
Joshua, we are glad you like the ease of integratioin. We have been integrating with other companies since 2003 and are specialists at it. Thank you for noticing and for the very nice rating.
When you have an Amazing experience, you should share with others
I want to share my experience with Lead Mailbox. I had the opportunity to work with Dave and he made it so easy to transition from current system to Lead Mailbox. Dave responded to all my emails very quickly and guided me through the entire process. when I ran into what I thought were dead ends, I would reach out to him and he always found the answer. bottom line the most flawless, smooth experience with a CRM. I would highly recommend Lead Mailbox and definitely ask for Dave!
April 12, 2023
Unprompted review
Reply from LeadMailbox
Thanks, Emmy, for the full five stars! I hope you will be pleasantly surprised as you find that our other staff work just as hard as Dave to be there for you in other areas requiring support.
Excellent Support!
Dave is the man, he helped resolve my question instantly!
January 27, 2023
Unprompted review
Reply from LeadMailbox
Thanks for the highest rating, Peter. Dave is quick to deliver the information you need or the correction you need. He sets the bar high for all of us, so the whole team performs better with his example.
Leadmailbox and their Excellent Tech Support
My experience with Leadmailbox has always been great. Their teamwork and customer service is fantastic. Dave Wilson in the Tech Support has certainly been very attentive and always resolving our issues.
January 18, 2023
Unprompted review
Reply from LeadMailbox
Thanks, Rod! Our entire team works together as a real TEAM to deliver top quality customer support. Thank you for noticing and mentioning Dave, who could be the fastest support in the west.
Dave helped quickly with a connection…
Dave helped quickly with a connection to our 3rd party system. Awesome job.
Best, Silvia
November 6, 2022
Unprompted review
Reply from LeadMailbox
Silvia, thanks for the five stars! All of our support team tries to reply rapidly, but Dave is the best!
I have used Leadmailbox with 3…
I have used Leadmailbox with 3 different companies. If I ever run into something I can't handle, their tech support/Dave Wilson always make sure they find a way to help/fix it. Great CRM at a great price.
November 4, 2022
Unprompted review
Reply from LeadMailbox
Ryan, thanks for your 5-Star rating. Dave is about the best there is for speed and accuracy, thanks for acknowledging it. Also, we think LeadMailbox is the best deal on the market--low cost, high level technology, and excellent customer service.
Been working with LeadMailbox for years…
Been working with LeadMailbox for years and CRM gets the job done. Its easy to use and can launch quickly. So many CRMS out there promise all kinds of features but they barley work the way they are supposed to. I have been lured by other CRMS twice now but i end up canceling and coming back to Leadmailbox. They are affordable and have a great support team. I am sticking with them for now on!
October 17, 2022
Reply from LeadMailbox
Thanks, Tom, for coming back to LeadMailbox again! Systems that work and a support team to help you get our systems working for you--You recognize it as a winning combination. I hope others will follow your example and stick with us instead of being "lured" away by promises that do not materialize.
The Leadmailbox team is always…great!
The Leadmailbox team is always responsive and helpful. They offer tools to help self serve but also lend a hand when a question is deeper. Spencer and Barbara have been great with hands on help when needed. Thank you LM Team!
October 14, 2022
Unprompted review
Reply from LeadMailbox
Glenn, thanks for calling attention to our responsiveness and helpfulness and for the 5-Star review. As a team we are very much aware of how important it is that our clients have what they need to keep moving forward with their sales objectives. Spencer and Barbara do go above and beyond with their support since one is involved with sales and one with training...everyone pitches in to provide our clients with what is needed.
Industry’s Best
As an industry veteran of over 25 years I have used many of the top CRM / Lead Management Systems out there
LeadMailBox is absolutely one of the best
Their pricing is very competitive,
their systems are extremely user-friendly and their support staff is second to none
I highly recommend these guys if you’re looking for a Lead Management / CRM tool or simply looking to change from the high priced low return system you’re currently using.
October 6, 2022
Reply from LeadMailbox
Coming from an experienced industry veteran of 25 years, this multiplies the value of your 5-Star rating for us, Tim. Thanks! You have seen a lot over the years and it's great to know that you feel we are one of the best.
I've been using Leadmailbox for over a…
I've been using Leadmailbox for over a decade. The customer service is exceptional. They are friendly and quick, I can't say enough good things about them. I highly recommend their service. Best bang for your buck! Thank you LMB
October 6, 2022
Unprompted review
Reply from LeadMailbox
Thank you, Angella! Coming from someone who has used LeadMailbox over a long period of time, it is especially meaningful to get a 5-Star rating. Thanks again.
Great software!
October 5, 2022
Reply from LeadMailbox
Mahyar, thanks for the 5-Stars! Our Head of IT has always been very careful to keep the LeadMailbox system user friendly--easy to use.
Bob and Dave and the whole team are…
Bob and Dave and the whole team are always quick to respond and take time out to help with the process, especially when you are trying something new.
September 28, 2022
Unprompted review
Reply from LeadMailbox
Thanks for your kind remarks, Nils. The team enjoyed getting you up and running! Keep us posted; we'll do our best to continue helping if your application needs adjusting.
My experience with leadmailbox has been…Extremely Positive
My experience with leadmailbox has been extremely positive. Dave Wilson has provided great support and timely answers when needed.
September 8, 2022
Unprompted review
Reply from LeadMailbox
Scott, thanks for your kind remarks. Dave is the standout on our team for quick support, but the entire team is also focused on being there when clients need us. Thanks again.
The support team is great
Dave in the support department is super helpful and gets the job done quickly. Not all software companies support their clients like this. It is appreciated!
September 8, 2022
Unprompted review
Reply from LeadMailbox
Thank you for your 5-star review, Greg. The good news is that not only Dave, but also our entire team is tuned into client support. Dave is the quickest, though.
Great customer support from Dave
August 30, 2022
Unprompted review
Reply from LeadMailbox
Matthew, thanks for noticing and saying so!
The service at Lead Mailbox is… Exceptional!
The service at Lead Mailbox is exceptional! Bob has been helping me customize my CRM to perfectly work with my existing business model and has left no stone unturned. Spencer and Barbara have also been great!
Thank you guys!
August 26, 2022
Reply from LeadMailbox
Thanks, Jaime, for acknowledging our team, skill, and experience at work for you. We consider ourselves a part of your team working toward your success and are glad LeadMailbox is playing a part.
I've been impressed with the onboarding…
I've been impressed with the onboarding and support team at LeadMailbox. Easily the best ongoing support experience for any of the software providers we work with.
August 25, 2022
Reply from LeadMailbox
Josh, thanks! Our team coordinates carefully to make sure onboarding is as smooth as possible for you and all our valued clients. Thanks for the 5-Star rating.
Dave is on top of his business
Dave is on top of his business. Always SUPER responsive to requests and questions.
August 22, 2022
Unprompted review
Reply from LeadMailbox
Shilo, thanks for your 5-star endorsement. Dave is very responsive and gets things done quickly; our team appreciates him a lot too.
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