LEAF Commercial Capital, Inc. Reviews 1,091

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 76 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and efficiency, making the process smooth and stress-free. The service provided is frequently described as excellent, with many people appreciating the ease and simplicity of their overall experience, often highlighting the quick turnaround times. However, some people were dissatisfied with the customer service, mentioning that representatives sometimes read from a script and didn't fully answer questions. A few other people also felt that the loan agreement process was time-consuming and that communication was lacking after the loan was approved, leading to delays.

What people talk about most

Staff

Customers had positive experiences with staff. Many reviewers praised the staff for being knowledgeable,... See more

Service

Reviewers mention positive feedback about service. Customers consistently praise the efficiency and speed of... See more

Customer service

Reviewers highlight positive aspects of customer service. Many customers praise the promptness, helpfulness,... See more

User experience

Customers consistently note positive experiences with the user experience. Many reviewers found the process... See more

Response time

Clients share ambiguous opinions on response time. Some customers experienced delays, with one reporting it... See more

Reviews shaping this summary

Rated 5 out of 5 stars

LEAF is fast and efficient. I've had equipment financings from them before, so they are familiar with my operation. They went from equipment proposal to an approved financing within a few days, certai... See more

Rated 5 out of 5 stars

We receive a lot of credit offers, and typically, I ignore them. However, Leaf stood out from the rest. Once I confirmed they were legitimate, the entire process was impressively smooth. The credit... See more

Rated 5 out of 5 stars

The whole process was easy and simple. Our representative worked with us on several options and also worked with our vendor directly to make sure all of the required documentation was received all at... See more

Rated 5 out of 5 stars

I've worked with Nina Nair for some years now and she and Leaf have always been so accommodating and expedient in addressing our funding needs. Thank you!


Company details

  1. Bank
  2. Financial Consultant

About LEAF Commercial Capital, Inc.

Written by the company

More Than Lending.
A Relationship to Grow On.


LEAF Commercial Capital, Inc.

Running a business takes vision – and your business deserves a long-term partner who understands where you’ve been, where you’re going, and what you need to get there. That’s why every financing solution from LEAF starts with you: your goals, your challenges, and what you see for your business’s future.

Since 2002, LEAF has helped more than 312,000 businesses scale smarter, preserve cash flow, and fuel what’s next – not just today, but for the road ahead. From equipment to technology to flexible growth capital, LEAF combines the agility of a finance company with the strength of M&T Bank to deliver creative financing solutions that speak your industry’s language. And with a team that thinks like an entrepreneur and hustles as hard for your business as you do, it’s easier to solve problems, achieve your goals, and grow with confidence. Because financing should work for people, not the other way around.

Ready to see what a LEAF partnership could do for your business? Get in touch today for custom, affordable financing solutions and a relationship that grows with you. Learn more about how LEAF can help fuel your long-term success at LEAFnow.com.

LEAF Commercial Capital Inc., a subsidiary of M&T Bank.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Experience

I recently secured an equipment loan with LEAF Capital. The loan representatives were very helpful, explained everything very well and stayed in touch through the whole process. Everything was streamlined which made it much easier. I would highly recommend this company!

October 24, 2023
Rated 5 out of 5 stars

1st class service

We have been doing business with LEAF since 2013. There is no delay between the time you make your request until they approve and start the paperwork. I usually have the docs to sign within 24 hrs of them receiving the PO.

September 26, 2023
Rated 5 out of 5 stars

Alex Percy is great!!

Alex Percy has become a familiar representative from Leaf and I’m old school and value relationships. He works hard to get us great deals and checks in with me through the year to see if we have needs. I hear from many non-bank loan/leasing companies and none match the level of service and affordable rates like Leaf. I’d recommend them.

September 26, 2023
Rated 5 out of 5 stars

Response to poor customer service issue

We got a phone system from Blink with a multi-year contract. They used Leaf. The monthly payments are the agreed to amount. First they put a lien on our property. Why? We have 4 phones and a controller box. Okay. Now, I'm seeing that they are paying a property tax. They are charging us sales tax for paying this property tax. I called to inquire. No help so I asked for a supervisor. She put me on hold then hung up.
I did get a callback from a supervisor Leaf. She profusely apologized for the call hang up. They removed the lien acknowledging that the amount of the loan should not have had a lien. She also more clearly explained that the extra charge was an service amount for paying the tax to our town and not an additional tax on a tax.

September 6, 2023
Unprompted review
Rated 5 out of 5 stars

I was purchasing a new piece of…

I was purchasing a new piece of equipment around $250k.We already had financing approved through another lender. I had worked with John in the past and he called me. He asked to take a look at the financing and said he could save me money. He definitely did! He saved me $15k! Thank you ,John for the quick turnaround you and your team provided. I’ll definitely use leaf again!

September 5, 2023
Rated 5 out of 5 stars

Hassle free process

When I contacted Leaf to finance a new piece of equipment the staff was so helpful in getting it done for me. It was the simplest process I have ever gone through. We had financed with them in the past so they were able to get everything done quickly. I would highly recommend them.

August 15, 2023
Rated 5 out of 5 stars

Eric made our experience very smooth

Eric made our experience very smooth. He kept us informed during the entire process and was understanding when our schedules were too busy to get back to him right away. We will definitely use LEAF again in the future.

July 28, 2023
Unprompted review

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