Learning PeopleReviews 

4,766
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 962 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, responsiveness, and supportive approach, making their learning journey less stressful and more confident. The user experience is frequently highlighted as positive, with many appreciating the well-structured and easy-to-follow learning materials, practical labs, and effective practice tests that prepare them for exams. The customer service is often described as exceptional, with people feeling supported from the start, receiving clear guidance, and benefiting from consistent check-ins and personalized advice. However, some customers also noted dissatisfaction with the product, finding some courses to be theory-heavy and not as practical or interactive as expected, with some mentioning distracting background music in online courses. A few other people also felt that career services and support were inadequate, providing generic responses and lacking the promised guidance for job hunting and CV preparation.

What people talk about most

Staff

Reviewers highlight positive aspects of staff, consistently praising their helpfulness, professionalism, and... See more

User experience

Customers had positive experiences with the user experience, often highlighting the well-designed and... See more

Customer service

Users describe positive interactions with customer service, with many reviewers highlighting the amazing... See more

Service

Customers consistently note positive experiences with service, praising the excellent support and thorough... See more

Product

Reviewers mention ambiguous feedback about the product, with many praising the well-presented, comprehensive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just passed my CompTIA Data +. The self study material is well presented and comprehensive (inc labs and practise tests to help you prepare for the exam) and there are optional live sessions too. T... See more

Company replied

Rated 5 out of 5 stars

So far so good! Only two weeks in after enrolment in the Project Management Qualifications and the support has been great. Booking meetings for check ins and Study planning as well as webinars a... See more

Company replied

Rated 5 out of 5 stars

I recently decided to try and change career path, I spoke to a number of companies that were just trying to sell me courses and I was very sceptical about even starting. I came across The Learn... See more

Company replied

Rated 5 out of 5 stars

currently just passed the Network+ exam! feels great taking the leap with the learning people- support from my student rep has been great (S/O Fabrege) the study material is great- my advice wou... See more

Company replied


Company details

  1. Educational Testing Service

About Learning People

Written by the company

At Learning People, we provide industry-recognised, expert-led training, and unparalleled support to help you take the next step in your career journey. Since 2010, we’ve helped 55,000+ students worldwide secure careers in tech and project management, boasting a 97%* employment success rate. Whether you're looking to switch careers or gain new skills to advance in your current role, we offer personalised guidance to help you achieve your career goals. With a proven track record and a commitment to your success, we’re here to ensure you thrive on your professional journey.

Watch student success stories

Expert-led, career-focused training

Our courses are crafted and delivered by experts who bring real-world experience to the table.

  • Industry-recognised certifications: You’ll gain credentials that align with the needs of today’s job market and make you a competitive candidate.
  • Cutting-edge learning resources: Interactive learning environments and practice labs for hands-on experience, ensuring you're ready for both exams and workplace challenges.
  • Flexible learning that fits around your life: Learn online anytime, anywhere, making it easy to balance your studies with other commitments.

Learning People logo

Supporting you the entire way

We are always on hand to ensure you feel supported throughout your time with us.

  • Award-winning StudentCare™ team: You’ll receive one-to-one personal guidance, and our team will proactively support you as you progress.
  • On-demand mentoring: Gain confidence and insights with personalised mentorship from experienced industry professionals.
  • 97% employment success rate*: From crafting a standout CV to acing interviews, our three-phase Career Services programme will guide you to career success.
  • Direct job opportunities with Leap Careers**: We'll introduce you to our network of top-tier employers to help you secure your next career move.

*Of students who complete our 3-phase Career Services programme.

**UK only


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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Asks customers to review

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Replied to 98% of negative reviews

Typically replies within 24 hours

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4.5

All reviews

(4,766)

912 reviews in the last 12 months

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Rated 1 out of 5 stars

Your paying 4k to do it yourself they…

Your paying 4k to do it yourself they don’t check up on you they send a link to your email once a month and that’s it then call you after a year and say wanna do it again. Don’t waste your money

April 22, 2026
Unprompted review
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Reply from Learning People

Hi Patrick,

Thank you for your feedback.

We’re sorry to hear that this was your experience and that you feel disappointed with the support received. This is not the standard of service we aim to provide for our students.

We have sent you an email asking you to get in touch with us directly so that we can review your account in full and address the concerns you have raised.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Very supporting team

Very supporting team, especially Tim!

April 21, 2026
Unprompted review
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Reply from Learning People

Hi Zuzana,

Thank you for your feedback.

We’re really pleased to hear that you’ve felt well supported by the team, and especially by Tim. We’ll be sure to pass on your kind words to him!

Wishing you continued success with your studies.

Kind regards,
The Learning People

Rated 5 out of 5 stars

​I recently completed my certification…

​I recently completed my certification through Learning People, and I couldn’t be happier with the journey. If you’re looking for a training provider that is professional, thorough, and supportive, look no further.
​Everything You Need in One Place
​The most impressive part of the course is how comprehensive it is. It truly includes everything you need for a successful exam. I didn't have to go hunting for external resources or YouTube tutorials; the curriculum, practice labs, and mock exams covered every single objective in detail. It’s a complete package designed to help you pass on the first try.

April 20, 2026
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Reply from Learning People

Thank you for taking the time to share such thoughtful feedback, and congratulations on completing your certification.

We’re delighted to hear that your experience was such a positive one and that the course provided everything you needed in one place. It’s great to know the curriculum, practice labs, and mock exams gave you the confidence to prepare thoroughly without needing to search elsewhere.

Providing a complete and supportive learning experience is exactly what we aim for, so we really appreciate you highlighting this. Wishing you every success as you build on your achievement and move forward in your career journey.

Kind regards,
The Learning People

Rated 5 out of 5 stars

I was able to study in my own time and…

I was able to study in my own time and put in the hard work. The support team was great and helped me whenever I asked for it. Thank you everyone and hopefully see you again soon.

February 2, 2026
Unprompted review
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Reply from Learning People

Hi Anna,

Thank you for sharing your experience.

We’re really pleased to hear that the flexibility to study around your own schedule worked well for you and that the support team was there whenever you needed assistance. It’s great to know the combination of your hard work and the support available helped make your journey a positive one.

We truly appreciate your kind words and wish you every success moving forward.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Best Support Ever

I have had the best support that you can ever imagine with Learning People team in the course of my Project Management Certification courses. From my career consultant to the student care consultant to the career adviser, 3 wonderful ladies who will encourage and advice you to make sure that you succeed. It's been a wonderful journey so far, and a couple more months to go. Well done to Learning People's team 👏

April 20, 2026
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Reply from Learning People

Hi Ada,

Thank you for taking the time to share such kind feedback.

We’re delighted to hear that you’ve felt so well supported throughout your Project Management certification journey. It’s wonderful to know that the guidance and encouragement from the team across each stage of your experience has made such a positive difference.

We’re especially pleased that your journey has been such a rewarding one so far, and we’ll be sure to share your lovely comments with the team.

Wishing you every success for the final stages of your studies and all that comes next.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Step to Step guide and preferable…

Step to Step guide and preferable learning and support all the time. Very Impressive.

April 13, 2026
Learning People logo

Reply from Learning People

Hi Manoj,

We’re really pleased to hear that you’ve found the step-by-step guidance helpful and that the support throughout your learning journey has made a positive difference. It’s great to know the experience has felt well structured and supportive from the outset.

Wishing you continued success with your studies.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Very structured training and helpful…

Very structured training and helpful staff. I am working directly with Tim who has done an exceptional job from our initial call up to this date. Regular check-ins, well explained financing options and great advisory. I definitely recommend it!

March 26, 2026
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Reply from Learning People

Hi Paulina,

Thank you for sharing your experience.

We’re really pleased to hear that the training has been well structured and that the support from the team has been so helpful. It’s especially great to know that Tim has provided consistent guidance and support from your first conversation through to now.

We’ll be sure to pass on your kind words to him. We truly appreciate your recommendation and wish you every success as you continue with your studies.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Great group of people

Helpful, good communication, and very responsive group of people. They've really helped me with passing my exams. I would highly recommend this to anyone looking to study online.

April 20, 2026
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Reply from Learning People

Thank you for your kind feedback.

We are pleased the team was able to assist you in a timely manner when you need support, congratulations on passing your exams!

We really appreciate the recommendation, please be sure to work with the careers team in utilizing your new certifications!

Kind regards,
The Learning People

Rated 4 out of 5 stars

Study material is detailed

The portal is relatively easy to navigate, the check in calls are helpful and they are always very quick to come back to you if you have any queries. The study material is detailed.

April 10, 2026
Learning People logo

Reply from Learning People

Thank you for your feedback.

We’re really pleased to hear that you’ve found the portal easy to navigate and that the regular check-ins have been helpful. It’s also great to know your queries have been answered promptly and that the study materials have supported your learning.

Wishing you continued success as you progress through your studies.

Kind regards,
The Learning People

Rated 1 out of 5 stars

Eduardo Ciriaco

I’m extremely disappointed with this Data Analysis course. My experience has been frustrating from start to finish, and I honestly regret enrolling.

First of all, the support is practically nonexistent. Whenever I needed help, it felt like I was left on my own. For a course that promises guidance and career support, this was one of the biggest letdowns.

On top of that, I feel like they use misleading information just to sell the course. Many of the things they advertise simply aren’t true in practice. The expectations they set during the sales process do not match the reality once you’re enrolled.

What made things even worse was how they handled my personal situation. I went through a very difficult time — my father was hospitalized, and I had to undergo a serious surgery myself. I explained clearly that I wasn’t in a position to continue the course at that moment. Instead of offering real support or understanding, the only solution they gave me was to delay the course by six months. This didn’t help at all — it only made things more stressful and complicated for me.

Overall, the course lacks empathy, proper support, and honesty. I would not recommend it to anyone looking for a reliable or supportive learning experience.

April 18, 2026
Unprompted review
Learning People logo

Reply from Learning People

Thank you for taking the time to share your feedback.

Hi Eduardo,

We’re very sorry to read that this has been your experience, particularly during what was clearly a very difficult personal period for you. We recognise the challenges you described and are sorry to hear of the circumstances affecting both you and your family.

As you are aware, your concerns have already been reviewed by our Solutions team, and support options were discussed with you in light of the situation you outlined. We appreciate that the available options may not have aligned with your preferred outcome, but they were offered with the intention of providing flexibility during a challenging time.

We take all feedback seriously and remain committed to supporting students fairly and compassionately within the options available to us. We wish you all the very best moving forward.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Wonderful staff

Everyone of the people I have interacted with has been wonderful very helpful and patient i would definitely recommend the learning people to anyone .

April 13, 2026
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Reply from Learning People

Hi Bernadette,

Thank you for your kind feedback.

We’re really pleased to hear that every interaction you’ve had with the team has been positive and that you’ve found everyone helpful and patient throughout your journey.

We truly appreciate your recommendation and wish you continued success with your studies and future goals.

Kind regards,
The Learning People

Rated 1 out of 5 stars

Very poor customer service

Very poor customer service
Asked about the expense from consultant and he assumed on my behalf that I cannot afford the training
You have no right to assume on my behalf poor customer service

April 17, 2026
Unprompted review
Learning People logo

Reply from Learning People

Hi Malik,

Thank you for bringing this to our attention, and we’re really sorry to hear about your experience.

We take feedback like this very seriously. It’s not acceptable for any prospective student to feel that assumptions have been made about their personal circumstances, and this is certainly not the standard of communication we expect from our team.

At this stage, we’ve been unable to locate your enquiry details, but we are actively looking into this with our ANZ team. We’d really appreciate the opportunity to investigate this further and address it appropriately.

If you’re open to it, please contact us directly at solutions@learningpeople.com.au with your details, or reply to our request for more information and we will ensure this is reviewed by the relevant manager as a priority.

Thank you again for highlighting this, it’s important that we address concerns like this properly.

Kind regards,
StudentCare

Rated 5 out of 5 stars

Professionalism …

The Student Care team from Conception to Transition is phenomenal.

April 16, 2026
Learning People logo

Reply from Learning People

Hi Benny,

Thank you for your feedback.

We’re delighted to hear that the Student Care team has made such a positive impression throughout your journey!

Providing consistent support from the very beginning through each stage of progression is something we’re proud of.

Wishing you every continued success with your studies and future goals!

Kind regards,
The Learning People

Rated 5 out of 5 stars

i definitely would recommend join the learning people

vast amount of resources to help any kind of person study in whatever hours they have free in the day, plenty of help all through the process of getting signed into the learning platform and understanding how every aspect of the website works on percipio, constant flow of emails asking to book in calls/check-up's to see how you're getting along with your learning and a very good attitude from the learning people with helping in regards to any issues or concerns you have going forward! id definitely recommend them if you're considering a career change or any sort of fresh start into a career that you'll be happy you started with the learning people.

April 15, 2026
Unprompted review
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Reply from Learning People

Hi Thomas,

Thank you for taking the time to share such detailed feedback.

We’re pleased to hear that the flexibility of the resources has helped you study around your schedule and that the support with getting started on the platform made the process smoother. It’s great to know the regular check-ins and ongoing communication have helped you feel supported throughout your journey.

We’re also glad that any questions or concerns have been handled positively along the way. We truly appreciate your recommendation and wish you every success as you continue working towards your career goals.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Good team support

Good team support, and all round excellent student care

April 13, 2026
Learning People logo

Reply from Learning People

Thank you for your review.

We really appreciate you taking the time to leave your review and are delighted to know you’ve had a positive experience. Wishing you continued success on your learning journey.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Excellent professional service and…

Excellent professional service and support

April 15, 2026
Unprompted review
Learning People logo

Reply from Learning People

Hi Zak,

Thank you for your review.

We really appreciate you taking the time to leave your review and are delighted to know you’ve had a positive experience. Wishing you continued success on your learning journey.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Just great!

April 15, 2026
Unprompted review
Learning People logo

Reply from Learning People

Hi Karolina,

Thank you for your review.

We really appreciate you taking the time to leave your review and are delighted to know you’ve had a positive experience. Wishing you continued success on your learning journey.

Kind regards,
The Learning People

Rated 5 out of 5 stars

Very insightful and informative…

Very insightful and informative sessions and can't stress enough how useful they are. Chelsea's background in recruiting is a resource anyone looking at a career change should utilise to maximum effect and would highly recommend these sessions.

April 14, 2026
Unprompted review
Learning People logo

Reply from Learning People

Hi Nik,

Thank you for taking the time to share your experience.

We’re delighted to hear that you found the sessions so insightful and valuable. It’s great to know Chelsey’s recruitment background and guidance have provided meaningful support, particularly for those considering a career change.

We’ll be sure to pass on your kind words to Chelsey. We truly appreciate your recommendation and wish you every success as you continue your career journey.

Kind regards,
The Learning People

Rated 1 out of 5 stars

I enrolled with Learning People for…

I enrolled with Learning People for multiple CompTIA certifications including Network+, Security+, A+, and PenTest+. Unfortunately, my overall experience has been disappointing.

While they do provide administrative support (such as booking exams and checking progress), the most important part — technical support and structured learning — is lacking. The course content is not well organised, and at times it is difficult to understand, especially for beginners. Much of the learning ends up being self-study.

They require you to achieve around 80% in internal assessments before sitting the exam, which is quite challenging without proper guidance. Despite paying a significant amount, I felt that I had to rely on my own effort and external resources to actually prepare for exams.

The platform and materials also feel outdated, and there is limited real instructor support when you need help understanding technical topics.

In my opinion, if you are going to study mostly on your own, it may be more cost-effective to use online platforms (like Udemy or similar), which offer structured courses at a much lower price.

One important lesson I learned is to carefully read the contract before signing. Once you commit, it can be very difficult to exit the agreement.

Overall, Learning People may be suitable for non-technical courses, but for technical certifications like CompTIA, I would advise others to think carefully before enrolling.

April 15, 2025
Unprompted review
Learning People logo

Reply from Learning People

Hi Masum,

Thank you for taking the time to share your feedback. We’re sorry to hear that your experience hasn’t met your expectations.

We’re pleased that you recognised the support provided around exam bookings and progress tracking. Alongside this, our programmes are designed to offer a combination of self-paced learning with structured resources, as well as access to tutor support, mentoring, and guidance throughout the journey.

We’re sorry to hear that this support didn’t feel accessible or sufficient for you, particularly when working through more technical content. We know certifications such as CompTIA can be challenging, especially for those new to the subject, and having the right level of guidance is important. Your comments around content structure and platform experience are also noted and will be shared with our learning and product teams.

In relation to assessments, our readiness benchmarks are in place to help give students the best possible chance of success in their exams. However, we appreciate that without the right support alongside this, it can feel frustrating.

We would genuinely welcome the opportunity to review your experience in more detail and understand where this may have fallen short, as well as ensure you are fully aware of the support available to you. If you’re open to this, please contact us at solutions@learningpeople.com.au, and we’ll ensure the appropriate team looks into this for you.

Thank you again for your feedback, it plays an important role in helping us improve both our service and student experience.

Kind regards,
StudentCare

Rated 5 out of 5 stars

Had a really great first telephone…

Had a really great first telephone meeting with my student care advisor and answered all the queries I had and put my mind at rest

April 14, 2026
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Reply from Learning People

Hi Neil,

Thank you for your kind feedback.

We’re pleased to hear that Tim was able to answer all your questions and help put you at ease. Starting a new course can feel like a big step, so it’s great to know the process felt straightforward and well explained.

We are here to support you throughout and we wish you every success with your studies!

Kind regards,
StudentCare

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