LearnWorlds Reviews 398

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 211 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional customer service, highlighting the staff's patience, helpfulness, and friendly demeanor. Many people appreciate the quick response times and the efficient resolution of issues, often noting that the team goes above and beyond to provide thorough and clear assistance. The user experience is also frequently commended, with consumers finding the platform intuitive, flexible, and easy to use. However, some people were dissatisfied with the customer support, mentioning slow response times for critical issues and a lack of effective solutions, particularly when their websites were down. A few other people also felt that the platform lacked certain functionalities, such as advanced sorting or search options for video libraries, and some experienced unexpected technical failures that impacted their site's operation and legal compliance.

What people talk about most

Customer service

People report positive experiences with customer service. Customers consistently praise the support team for... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, responsiveness, and... See more

User experience

Clients share positive opinions on user experience, highlighting the platform's ease of use, intuitive... See more

Response time

Consumers consistently report positive experiences with response times. Many reviewers highlight the speed... See more

Website

Customers consistently note positive experiences with the website. Many reviewers praise the intuitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been under the wire to launch my digital course! I finally launched and the assistance from Chris**, Elfi, Angeliki, Kate, Lucca** and Stavroula** were AMAZING! I am sure I’m missing ot... See more

Rated 5 out of 5 stars

Because of the LearnWorlds platform is feature rich and very powerful, we greatly value the customized support we get from their Support Squad! Their Help Center and Knowledge Base is well set up and... See more

Rated 5 out of 5 stars

The Support team's response was fast with exactly the knowledge we needed. Follow up was also well-timed and consistent. Specifically, Elfie seemed to go the extra mile to engage other team members an... See more

Company replied

Rated 5 out of 5 stars

Before launching Pet Ready, I did extensive research and honestly started to worry I wouldn’t find the right fit. I had a crystal-clear vision and wasn’t willing to compromise. I needed a platform t... See more


Company details

  1. Software Company

Written by the company

LearnWorlds is a leading eLearning platform that helps creators, businesses, and educators deliver branded, engaging learning experiences at scale. Its all-in-one platform combines the functionality of an LMS with powerful tools for course design, ecommerce, mobile learning, and automation. Trusted by over 12,000 customers in 150 countries, LearnWorlds has enabled more than $1 billion in creator sales and supports learning for 32 million+ people worldwide


Contact info

4.8

Excellent

TrustScore 5 out of 5

398 reviews

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Replied to 30% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

LearnWorlds support is world class

LearnWorlds support is world class, it really is. Your agents are quick to respond, know their stuff, are friendly and efficient. Communications are excellent. It gives me confidence, knowing they are there.

July 3, 2025
Unprompted review
Rated 5 out of 5 stars

LearnWorlds is a great platform

LearnWorlds is a great platform, the best in class. The documentation is excellent. If you do get stuck, the support team are knowledgeable, helpful, and courteous. Dimitra was of great help to me when I'd made a silly mistake that had me stumped. He had it sorted in no time. Excellent all round.

July 2, 2025
Unprompted review
Rated 4 out of 5 stars

I'm pretty happy with this learning…

I'm pretty happy with this learning platform.

I'll go first with the good:

- The support team and our Customer Success Manager are great. Excellent service, very patient and resolutive and make you feel well cared for (Thank you, Anastasia❤️

- It's really easy to set up and customize for the most part.

- You can make it really look like your school and personalize it with your brand, create different landing pages, etc.

- It has a very complete report and metrics functionalities, and –from what i've seen– automatizations (though i haven't use this so much.

On the thing thank could be better:

- It still has a lot to improve in User Experience, and there are some things that are a work in progress as mass mails, the inbox and the community platform. It's a very complex platform (in a good way) and i think they are doing a good job so far, but the is still a long way to go there.

- Regarding that same subject, if you want to get to a certain level of customization you have to have a bit of technical skill.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

I've had a great experience with…

I've had a great experience with LearnWorlds so far! The platform is intuitive, packed with useful features, and perfect for managing online courses. What impressed me the most was the support team — they responded quickly, with clear and helpful guidance. It made all the difference. Highly recommended!

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience so far!

A great experience so far. After a misunderstanding in communication Learnworlds responded quickly and corrected the situation. I look forward to testing out my upgraded platform.

June 24, 2025
Unprompted review
Rated 5 out of 5 stars

Update

LearnWorlds is a good platform for new classes and websites. What needs to be done is to make sure that they aren't being used for scams. I've learned that they were used but they were able to assist me in making sure that I was removed from that scam. Thank you LearnWorlds. You guys rock!

June 19, 2025
Unprompted review
Rated 5 out of 5 stars

Thank you so much!

Thank you so much! Learnwords support means a lot to me and it has made a real difference for my business. Your quick, competent, and friendly service helps me feel confident moving forward with my online education platform!

June 16, 2025
Unprompted review
Rated 5 out of 5 stars

OMG-AMAZING

OMG. Learn worlds is super duper incredible. I must have asked 50 questions over the past month trying to set up my holistic pet school. They never got impatient with me, always were super prompt and also guided me correctly every time. I did the starter option which is very cost effective too just to try it. Once I get enough students, though, I am definitely upgrading. It takes the scary part out of starting your own school to know you have support!!!

June 13, 2025
Unprompted review
Rated 5 out of 5 stars

Support team is world class

I've been really impressed with the support team at LearnWorlds. I managed the customer success and support departments for the last startup I created. I have a high bar when it comes to support and I think these guys are FANTASTIC!

June 12, 2025
Unprompted review
Rated 5 out of 5 stars

As someone who’s been designing and…

As someone who’s been designing and delivering transformational programs for years, I’ve explored many platforms in search of one that could support not just the technical side of things—but the soul of what I do. LearnWorlds has been a refreshing and reliable partner in this journey.

What I appreciate most is the platform’s intuitive design and the flexibility it offers. Whether I’m building a deep-dive coaching program, a guided meditation course, or a certification training, LearnWorlds allows me to create a cohesive, beautiful learning experience that aligns with my values and vision. The ability to customize pages, integrate assessments, and offer downloadable resources makes it easy to bring my content to life in a way that feels both professional and personal.

Their support team is responsive, the platform is stable, and the continuous updates show they’re committed to evolving with creators’ needs. I also love that it enables a seamless experience for my students—from sign-up to completion—so they can focus on what really matters: their growth.

If you’re a teacher, coach, or facilitator looking for a platform that honors the depth of your work while helping you scale with clarity and elegance, LearnWorlds is worth exploring.

— Pauli Kulikowska, Founder of Healing Institute

June 10, 2024
Unprompted review
Rated 5 out of 5 stars

Powerful platform and super helpful…

Powerful platform and super helpful support team.
I've tried so many platforms for delivering online learning content and quite frankly, most are ancient, too limiting or provide the end-user with a less than intuitive experience. LearnWorlds is so different!! It has everything you'll ever need to deliver your learning content to various audiences. With that power, it can feel a little overwhelming to get going but that's where their support staff are on hand to help you through setup to get things exactly the way you want them.

It's scary how 'behind' many of the well-established players in this space are so far behind LearnWorlds.

June 6, 2025
Unprompted review
Rated 5 out of 5 stars

A trial that turned into a full…

A trial that turned into a full strategic plan for my online school

I haven’t even published my first course yet, and still, I can confidently say that LearnWorlds helped me design the full concept of my future online school.

During the one-month trial, I was able to explore every key feature without limitations. The platform offers an excellent selection of templates and page-building blocks. The builder is fast, intuitive, and perfectly suited even for non-tech users — preview is always right there, and you’re never lost.

But what impressed me the most is the mindset behind the product:
LearnWorlds is not just helping you upload a course — they’re guiding you to become a true educator.
Their Academy, support articles, and documentation form a complete ecosystem that encourages clarity, purpose, and professionalism in how you approach online teaching.

And then there’s the technical support — responsive, kind, and genuinely helpful.
When I ran into issues with setting up a custom domain and SSL, the support team didn’t just fix it. They explained each step clearly, gave context, and — here’s the best part — they even made a short personalized video to show me exactly what to do. That’s a top-tier level of care I didn’t expect but truly appreciated.

In a month, I didn’t just test a tool. I mapped out my brand, clarified my content structure, and defined my tone, audience, and long-term approach.

LearnWorlds gave me the space to explore — and the structure to build with confidence.
That’s what makes it more than a product. It’s a partner.

– Denis Daničić
crvenapilula.rs

June 5, 2025
Unprompted review

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