The Elegance Boat had everything we needed
Accommodation: 4
Customer service: 4
Location: 4
Quality: 4
Value for money: 4
Elegance Reviews
(10 reviews)
A product’s star rating is calculated as the average of all its reviews.
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The information on this page is based solely on product reviews written by customers of Le Boat via Trustpilot.
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A good boat that we booked at the last minute. It has three bedroom cabins each with its own heads - a bit lacking in outside sundeck space to eat.
Accommodation: 4
Customer service: 5
Location: 5
Quality: 5
Value for money: 4
Very old boat. Heating and air con are only available if engine running. Heating only covers saloon and one bedroom. Aircon also restricted not covering all rooms. Hot water only available if engine running. Boat appears to be underpowered and that can cause a problem in very windy conditions. Marking on oven very faint and oven does not seem complete.
Accommodation: 2
Quality: 3
Value for money: 2
Reply from Le Boat
Dear Ann,
thank you for your feedback. Our boat is an older, well‑maintained vessel, and systems like heating, air conditioning, and hot water operate via the engine, as is common for this type of boat. They are mainly designed for the saloon and main cabin. We appreciate your comments about the oven and performance in windy conditions and will review them. We’re sorry to hear the experience didn’t fully meet your expectations and thank you for sharing your thoughts.
Le Boat Customer Serivce
Comfortable, well equipped boat. Some of the showers a bit small although fine, but mainly used canalside showers. Lovely shared areas and galley big enough with lots of storage space throughout the boat.
Accommodation: 5
Customer service: 5
Location: 5
Quality: 5
Value for money: 5
Nice comfortable boat but a bit tired and beaten up. The six of us managed the somewhat cramped space and were still friends at the end! Difficult to park except in still conditions.
Accommodation: 4
Quality: 3
Value for money: 4
Reply from Le Boat
Thanks for the honest feedback, Peter! Glad to hear you and your group were comfortable overall and still friends at the end . We appreciate your note about the boat’s condition and parking difficulty — we’ll definitely take that into account for future improvements. Customer Service Rada V.
We travelled at the end of the season and there were a few elements of the boat that required work. However in general this boat met our needs and the upstairs driving and sitting area were great on the sunshine days.
Accommodation: 3
Customer service: 5
Location: 4
Quality: 4
Value for money: 4
Reply from Le Boat
Dear Jill,
Thank you for sharing your feedback. We truly appreciate you highlighting the aspects of the boat you enjoyed, especially the upstairs driving and seating area on sunny days. We also take note of your comments regarding areas that required attention and will continue to work on maintaining and improving every part of the vessel. We’re glad the boat met your needs overall and hope to welcome you back for an even better experience in the future.
Rada V. Customer Service Team