Comfortable space
Accommodation: 5
Quality: 4
Value for money: 5
Magnifique Reviews
(12 reviews)
A product’s star rating is calculated as the average of all its reviews.
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The information on this page is based solely on product reviews written by customers of Le Boat via Trustpilot.
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The boat we had was a bit tired. Certain areas were not up to the standard we expected. Dirt and other people's hair under cushions in seating area. Window catches fiddly and awkward to use. Flooring in galley lifted and rippled, which a crew member nearly tripped/ slipped on. Doors to two stern cabins needed slamming to close. The port side still did not stay closed even after slamming so had to be wedged closed at night to stop it opening. Ensuite bathrooms in stern cabins very small, and shower controls too close to door, one got turned on by accident when leaving the bathroom and a flood was only avoided as a crew member noticed all the steam coming out of the cabin. The boat misted up every time the doors or windows were shut, not ideal as the weather was cool when we went. One of the bow cabins had so much condensation in one morning that the bed was soaking and needed drying out before it was usable the next night. Fly bridge throttle controls were quite stiff to operate. On the whole the boat needs a refresh.
Accommodation: 4
Customer service: 5
Location: 5
Quality: 3
Value for money: 3
Reply from Le Boat
Dear Tracey,
Thank you for your honest and detailed feedback. We’re truly sorry the boat did not meet expectations and that several issues affected your comfort and safety on board.
We take your comments very seriously and will ensure they are reviewed by our technical teams so the necessary checks and improvements can be made.
If you would like us to look into this further, please contact us at customerservice@leboat.com with your booking details.
We do hope we’ll have the chance to restore your confidence on a future cruise with us.
Le Boat Customer Service Team
Only way to travel!
Accommodation: 4
Customer service: 5
Location: 5
Quality: 5
Value for money: 5
Boat was big enough for 10 of us. Everything you needed. Kitchen well equipped
Accommodation: 5
Customer service: 5
Location: 5
Quality: 5
Value for money: 5
Perfect Condition, great comfort
Customer service: 5
Location: 5
Value for money: 5
Quality: 5
Accommodation: 5
The boat is comfortable and well-equipped, even if it lacks deck lighting to make the evenings even more convivial. Maneuvering is easy and safe at lock crossings.
Location: 5
Accommodation: 4
Quality: 4
Value for money: 4
Customer service: 5
Lovely boat. There was 6 of us and it was perfect for what we needed
Accommodation: 4
Customer service: 5
Location: 4
Quality: 4
Value for money: 4