It works good, but it could be better (should be easy nowadays) if it was possible if the site was in more languages for those who not speak perfect French
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An excellent service and so easy to use. Delivery time was so quick and efficient and I had so little to do , just to buy and pay and my purchase arrived a few days later. Congratulations on your serv... See more
Quick, the gentleman we spoke with was kind and realistic with my son. As soon as we paid he sent the article. Quick, well received, professionally packaged. I was very happy. The only thing that was... See more
I used to visit this site a lot and made good deals on it. Yesterday I was back on the site from a long break of using it and I was very disappointed. The UI is getting more and more comple... See more
Company details
Written by the company
Petites annonces gratuites d'occasion (immobilier, voiture, moto, produits d'occasion, locations de vacances, offres d'emploi, services de proximité, animaux ...).
Contact info
France
- www.leboncoin.fr
4.4
Excellent
296K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Bon site mais trop de frais additionnel…
Bon site mais trop de frais additionnel (protection Leboncoin) et service client qui ne sert pas a grand chose...
February 17, 2026
Excellente communication et rapide…
Excellente communication et rapide réponses
Produit conforme aux descriptions
Vente authentique
February 16, 2026
Great options offered by Leboncoin The options offered by Leboncoin were…
The options offered by Leboncoin were robust and have me confidence to follow through on the purchase. The seller was also very responsive and processed the purchase rapidly.
February 15, 2026
May use AI-assist with repliesRead more
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I won’t recommend leboncoin to…anyone
I won’t recommend leboncoin to anyone,for the first time in years they have made me realize they can’t be trusted, a platform where you can’t return a broken object, and if you will do they ask you to go through a long process within 72 hours, imagine buying a product from someone here in France but was fabricated in china and they expect you to get in touch with the company for some unnecessary stuff over an outdated product? No they made me a victim to a scammer and I will say they are tolerating scammers to keep scamming people on their platform and their counterpart insurance partner neat can not be trusted to so guys becareful what business you decide to do with them it won’t be of any good, I’ve used Vinted and leboncoin and I will choose Vinted everyday henceforth. Shame on you all for leasing your platform to scammers without any surveillance 👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾👎🏾
January 24, 2026
Unprompted review
Reply from leboncoin
Hello Francis,
I'm sorry your experience on our platform was disappointing.
As part of our Secure Transaction service, you have 3 days from the date you receive your package to report any compliance issues to our team via the secure messaging system.
Unfortunately, after this period, the seller's payment is automatically released. We are then no longer able to intervene in this transaction.
For more information, please see our following article:
https://assistance.leboncoin.info/hc/fr/articles/4403502326290-Acheteur-que-faire-si-le-produit-ou-le-lot-re%C3%A7u-n-est-pas-conforme-%C3%A0-l-annonce
Protection Panne is an optional service that protects you against breakdowns of used electronic and household appliances purchased on leboncoin.
In the event of a breakdown, your appliance will be repaired free of charge or you will receive a 100% refund if it cannot be repaired by our partner Neat.
The appliance must be in working order at the time of purchase confirmation: any problem discovered upon receipt falls under the Secure Transaction (non-conformity) procedure, and not under Breakdown Protection.
Team leboncoin
as of now I never experienced any…
as of now I never experienced any problem especially in dealing with different sellers. the platform is very good. highly recommended.
February 11, 2026
Amazing
How to not love this platform?
I've made countless deals on it, and so far the experience has been great.
January 13, 2026
Everything worked out as it should
Everything worked out as it should. Fast delivery without any problems, although the article was rather bulky and heavy. Interesting that most of the people I contacted were not really aware of the delivery facilities offered.
February 9, 2026
good afternoon
February 6, 2026
easy to find specific items
easy to find specific items
quick delivery
pay secured system
February 6, 2026
I purchased a cheese strainer to use as…
I purchased a cheese strainer to use as a brush holder on the kitchen counter. It works well for that purpose, I doubt I will ever strain cheese :-) It arrived quickly and appropriately packed.
February 6, 2026
très bonne transaction article conforme…
très bonne transaction article conforme a la description
February 4, 2026
Attention il vous facture un service…
Attention il vous facture un service bidon il appelle sa la transaction sécurisé
September 19, 2025
Reply from leboncoin
Bonjour,
Les frais de Transaction sécurisée leboncoin (jusqu'à 5% du prix d'achat avec un minimum de 0.99 euro) sont des frais liés à la gestion de la sécurisation de vos transactions et ne sont donc pas une option dans notre service de Transaction sécurisée.
Ils vous garantissent des achats sécurisés et une intervention de nos services en cas de litige.
Vous pouvez retrouver toutes ces informations en toute transparence dans notre article suivant :
https://assistance.leboncoin.info/hc/fr/articles/4417740553234 (https://assistance.leboncoin.info/hc/fr/articles/4417740553234-Acheteur-protection-leboncoin-et-politique-de-remboursement)
Je me charge de remonter votre avis aux équipes à ce sujet.
Bonne journée,
L'équipe leboncoin
probleme avec le porte monnaie
probleme avec le porte monnaie
impossible a joidre
Passe par une IA mais incapable de resoudre le problem
Indication minable
January 30, 2026
Reply from leboncoin
Bonjour Alain,
Après vérification, je constate que nos équipes ont bien répondu à votre demande concernant le solde de votre porte-monnaie.
En effet, lors de votre achat, vous avez effectué un paiement combiné. Ainsi, 40 euros ont été débités de votre porte-monnaie leboncoin et 77.09 euros ont de votre compte bancaire.
Il est donc normal que le solde de votre porte-monnaie leboncoin soit à 0.
Bonne journée,
L'équipe leboncoin
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