Leeds Bradford Airport  Reviews 

12,437
TrustScore 4 out of 5

4.1

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,353 reviews, reviewers had a great experience with this company. Customers find the booking process remarkably simple, noting that securing parking spaces and driving through automated barriers works seamlessly. Travelers frequently mention that the staff members are exceptionally friendly, highly professional, and always ready to assist visitors. Shuttle buses are consistently described as frequent and very efficient, making regular trips to the terminal extremely convenient. Some reviewers were not happy with certain aspects, specifically pointing out long outdoor queues during busy periods. A few people also felt that some driving paths and pedestrian routes around the location can sometimes be confusing.

What people talk about most

Location

Reviewers mention ambiguous feedback about location, noting that while departing feels straightforward,... See more

Service

Users describe ambiguous interactions with service, highlighting a mix of highly efficient experiences and... See more

Staff

Reviewers highlight positive aspects of staff, noting that the team members are consistently professional,... See more

User experience

Customers consistently note positive experiences with user experience, finding the overall travel and parking... See more

Booking process

Consumers find booking process to be positive and simple to manage online. Reviewers frequently highlight... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We always use this parking when using the airport. Good transport to the terminal. Had problems with barriers recognising car reg this time, but dealt with quickly on our exit.

Company replied

Rated 4 out of 5 stars

The parking was easy to book, find, park, and drop off the key at reception. The staff is always helpful; for example, on pickup, it was parked at the very bottom of the car park after a cheeky commen... See more

Company replied

Rated 4 out of 5 stars

Used the meet and greet parking. Staff friendly and handover of car was quick. Very close to the main terminal, 2 minute walk at most. Check in was quick and seamless. Security also very quick. A lot... See more

Company replied

Rated 5 out of 5 stars

Arrived at long stay car park at Leeds Bradford airport on time, camera recognised my number plate, got parked quickly and was picked up by a shuttle bus within 10 minutes. Returned 10 days later an... See more

Company replied


Company details

  1. Parking Lot
  2. International Airport

Written by the company

Book your car parking with confidence, choose official on-site secure parking at Leeds Bradford Airport. Looking for great value parking or the fastest route to the terminal? We have a range of parking options to suit your needs. Choose from Short Stay, Premium Short Stay, Mid Stay, Long Stay or Meet & Greet for hassle-free airport parking. Our exclusive Meet & Greet parking is only available by booking direct.


Contact info

4.1

Great

TrustScore 4 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 99% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.1

All reviews

(12,437)

1,320 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

ANPR System for entry and exit great!

July 21, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Very straight forward

Very straight forward, car was waiting for us on our return, a very happy customer 👏

July 23, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Stress free parking

Very easy process. Short walk to terminal. Friendly service.

July 16, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Airport security really quick and…

Airport security really quick and efficient and the newer part of the airport is really good
Once the refurbishment of the old part is complete will be a very good airport

July 12, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Really great from start to finish

Really great from start to finish, walking distance to airport, no tickets to worry about the barriers just detect number plates .. would recommend.

July 23, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy to get

Easy to get. Never have to wait more than a few minutes for the shuttle bus.

July 14, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Very good experience

Very good experience. Parking was easy to find and buses are regular to the airport. No tickets needed as there is number plate recognition.

July 15, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Brill so easy to park & catch shuttle…

Brill so easy to park & catch shuttle bus

July 24, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy

Easy
Reliable
No fuss
Will definitely use again

July 13, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Positive outcome

After initially experiencing problems with instructions for the car park and incurring fees, then following a review I submitted on trust pilot, I was contacted by customer services. They were very helpful in providing a positive outcome and wanted to ensure I didn’t leave with a negative attitude towards Leeds Bradford airport. Thank you to Hannah and Charlie.

June 22, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Meet & Greet parking

The process is very simple and the staff were helpful and friendly

July 21, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 3 out of 5 stars

Disappointed

On arrival everything was excellent. On leaving our car was as far away as the entrance barrier. My husband is wheelchair bound and I would have appreciated the car being brought to the cabin. The lady at reception was polite but dismissive. Hardly “meet and greet” more like “that’s where the car is, get on with it”.
Manoeuvring cases and a wheelchair down a slope is not acceptable for a 78 year old female.
Our experience last October was perfect which made this visit more disappointing.
Jennifer Ryder.

July 22, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

First time flying from this airport and…

First time flying from this airport and using the parking facility. Couldn't fault anything or the shuttle bus service.

July 20, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy to find

Easy to find, there were a few spaces to choose from and were very helpful and responsive when I was to be charged £140 for my stay on top of the pre booking I had confirmed on line

July 21, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 3 out of 5 stars

Leeds Bradford airport

We didn't like the on-going building works ( didn't seem any different to last year).
Security going out was very good.
We had a 20 minns queue through Border Control coming back.
From getting off the plane in Majorca ,it took 20 mins to be through the Airport and outside - why can't you do that ?.

July 22, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 1 out of 5 stars

Flight was delayed but I was only 15…

Flight was delayed but I was only 15 minutes after midnight leaving the car park and was charged an additional £48 to leave. Won’t be using again!

July 18, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

We are sorry to read of your recent experience at Leeds Bradford Airport (LBA). A poor experience is not the lasting impression we wish our customers to have. If you wish to discuss this further, please can you email customercare@lba.co.uk. Thank you, LBA.

Rated 5 out of 5 stars

Easy parking

Easy parking. Friendly staff

July 14, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Everything worked

Everything worked, pick up , return and buses on time.
Car not damaged and exit also worked well. Drivers were pleasant.
Thanks.

July 14, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Easy to find and park up shuttle bus…

Easy to find and park up shuttle bus was a breeze and made the holiday a lot less stressful

July 19, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

Rated 5 out of 5 stars

Fast in....

Fast in....
Fast out.
No probs.
Thanks

July 19, 2026
Unprompted review
Leeds Bradford Airport  logo

Reply from Leeds Bradford Airport

Thank you for sharing your recent experience at Leeds Bradford Airport (LBA), it is great to hear you enjoyed our Airport. We look forward to seeing you again soon! Best wishes, LBA.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look