Leen Bakker Reviews 18,133

TrustScore 3.5 out of 5

3.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

They keep postponing the delivery dates already 4 times within a month. What was promised to be delivered in a week time, now it will be 2 months time. Seeing other reviews, I don't when they would ev... See more

Company replied

Rated 5 out of 5 stars

I like that I have the option of shopping in the stores (with friendly staff who are happy to speak English because I do not speak Dutch (yet!)) and on the website which is simple to navigate. I do no... See more

Company replied

Rated 5 out of 5 stars

The experience was far better than IKEA in a lot of ways. I can get a bigger, more quality and stylish furniture at lower price vs IKEA. IKEA also had a lot of delivery limitations which would make my... See more

Company replied

Rated 4 out of 5 stars

Good quality of products. Very well Managed store Only thing we didnt like is attitude of one the staff members towards our autistic son. I can understand being interrupted when he is walking on... See more

Company replied

Company details

  1. Furniture Store
  2. Bedroom Furniture Store

About Leen Bakker

Written by the company

De nieuwste trends voor een Leen Bakker prijs Bij Leen Bakker vind je altijd de nieuwste trends voor een Leen Bakker prijs. Zo maken we mooi wonen toegankelijk voor iedereen. En wat je smaak ook is, met ons uitgebreide assortiment wonen, slapen en tuin vind je bij Leen Bakker altijd wat je zoekt. Altijd dichtbij Met 170 winkels in Nederland en België vind je ons altijd bij je in de buurt. En bestel je via onze webshop dan krijg je jouw bestelling gemakkelijk thuisbezorgd. Vrijwel al onze producten zijn uit voorraad leverbaar, en met maar liefst 100 dagen bedenktijd kun je zorgeloos genieten van jouw bestelling. Laat je inspireren Ontdek op leenbakker.nl al onze aanbiedingen en inspiratie om van jouw huis een thuis te maken. Volg ons op social voor de laatste trends en de leukste tips en maak het thuis gezellig.


Contact info

3.5

Average

TrustScore 3.5 out of 5

18K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

They keep postponing the delivery dates…

They keep postponing the delivery dates already 4 times within a month. What was promised to be delivered in a week time, now it will be 2 months time. Seeing other reviews, I don't when they would ever send the items. They can't even send partial order whatsoever

April 14, 2026
Unprompted review
Leen Bakker logo

Reply from Leen Bakker

Hi, thank you for your review. If you have any questions or need further information, you are always welcome to contact one of our stores or our customer service. We are happy to assist you. ^Britt

Rated 5 out of 5 stars

Great shop

The sales man was very kind and halpful

March 14, 2026
Unprompted review
Leen Bakker logo

Reply from Leen Bakker

Hi, thanks for your 5-star review! ^Daisy

Rated 1 out of 5 stars

Disappointed with Leen Bakker and Multistores BV

Ordered a full length mirror online and arrived broken. Leen Bakker referred me to another place that did not answer the phone and email is not valid. I am now stuck with a broken mirror and out €50. Do better Leen Bakker!

Update: after finally getting in touch with someone, I was told I would get a refund and I could “keep” the mirror. I asked for someone to pick up the mirror and there was no response .

BTW you cannot contact via social media🤪

February 19, 2026
Unprompted review
Leen Bakker logo

Reply from Leen Bakker

Hi Nicole, Thank you for your review. We’re sorry to read about your experience. Please send us a private message via one of our social media channels so we can look into this and help you further. ^Ayla

Rated 5 out of 5 stars

Excellent

nice staff, quality products, I always choose to buy from them

February 17, 2026
Unprompted review
Leen Bakker logo

Reply from Leen Bakker

Hi Ana, thank you for your positive review! ^Bastiaan

Rated 5 out of 5 stars

Best place to buy your sofa and more👌🏾

I bought my sofa from them, it's so soft! Everyone who comes to my house asks me where I bought my sofa. I love it! I paid on Wednesday and received it on Saturday.

January 17, 2026
Unprompted review
Leen Bakker logo

Reply from Leen Bakker

Hi Rachelle, thanks for the 5-star review! ^Ayla

Rated 5 out of 5 stars

I would recommend Leen Bakker because…

I would recommend Leen Bakker because it offers stylish and practical home furnishings at affordable prices. The wide range makes it easy to find something for every room, and the quality is good for the price. The stores and website are easy to navigate, and customer service is generally helpful and reliable.

January 25, 2026
Unprompted review
Leen Bakker logo

Reply from Leen Bakker

Hi, thank you for your 5-star review! ^Daisy

Rated 5 out of 5 stars

Good value for money

Good pricing, fast delivery, easy website. Also secure and products are the same with photos

January 17, 2026
Unprompted review
Leen Bakker logo

Reply from Leen Bakker

Hi, thank you for your 5-star review! ^Daisy

Rated 1 out of 5 stars

There is no phone number to contact you.

I purchased a cabinet that fell apart immediately upon assembly. I sent them pictures and they didn't refund my money, they asked me to send the cabinet and there's nothing to send.. The wood is crumbling. And I have no way to send such a large cabinet, really disappointed, I paid 311 euros for the trash. And I don't have a cabinet.

September 12, 2025
Unprompted review
Leen Bakker logo

Reply from Leen Bakker

Hi, thank you for your review. We're sorry to hear about your experience. Please contact customer service. We'd be happy to help you find a solution. ^Minke

Rated 4 out of 5 stars

Bed mattress issue

I had a bed mattress issue though reaching out via phone was challenge but Leen Bakker helped resolve the situation effectively via email chain.

November 9, 2025
Unprompted review
Leen Bakker logo

Reply from Leen Bakker

Hi, thank you for your positive review! ^Daisy

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look