While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

LEFTIES STAFF. at Siam Mall in Las Americas ALL QUITE UNPOLITE.,VERY BAD BEHAVIOR,NOT HELPFUL AT ALL,I COULD NOT IMAGINE STAFF CAN BE SO UNPOLITE WITHOUT ANY CONTROL OF SUPERVISORS.THEY VERE OFFENSIVE... See more

Rated 2 out of 5 stars

Some items are nice and stylish, but the quality is inconsistent. After a few washes, some clothes start getting lint balls (pilling), which affects how they look and feel. Overall, it’s okay for basi... See more

Rated 1 out of 5 stars

Would give zero stars if I could. The staff are useless and rude. I spent €200 and was accused of shop lifting twice, once as I left the payment machines and again when I walked out of the front door.... See more

Rated 2 out of 5 stars

I am a non portuguese buyer of lefties, the products are good according to the price who chooses budget price, but their online shipping process is very slow, long waiting process. Not delivered on ti... See more

Company details

  1. Clothing Store
  2. Children's Clothing Store
  3. Men's Clothing Store
  4. Shoe Store
  5. Underwear Store
  6. Women's Clothing Store

Information provided by various external sources

Discover the latest trends in fashion, footwear and accessories for women, men, children and babies at Lefties. Don’t miss our new arrivals and weekly editorials. New items each week.


Contact info

1.4

Bad

TrustScore 1.5 out of 5

783 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I had an awful experience in this…

I had an awful experience in this store. The staffs were totally misbehaving and humiliated me without any reason . Apparently i had never experienced such humiliation in my whole life. Apparently we were in the changing room and while getting out from the room thwy told me and my sis to open our bags checked our pockets and talked to us rudely. We couldn't speak portuguese so they even took advantage and humiliated us even more. We were just there to get some clothes and have fun time but we were left humiliated. There were two girls who mocked us and made us feel awful .i don't think thats how u should behave with the costumer and the fact was we were innocent they didnt even apologise nor hesitated to behave to us that way. An apology would have helped since we were innocent but not even a sorry is awful. It was the worst experience. They knew we were innocent still decided to humiliate and make it a mess for us.we were just there to have a fun time.they literally traumatised us and it really hurt our feelings and confidence

August 7, 2024
Unprompted review
Rated 2 out of 5 stars

Dirty dining

Food was decent but the place is filthy I've had this same experience twice in the last yr. I will not be dinning here again . I gave it a second chance had the same problem . No more for me I don't recommend this place until it cleans up.

July 26, 2024
Unprompted review
Rated 1 out of 5 stars

The quality is very bad

The quality is very bad I bought 2 trousers & 4 t-shirts the trouser i weared only onetime damaged, the t-shirt after I washed shrink I went to the shop first he accept to return the t-shirts only when I told the Manger that I will do complain he refused to return them all I sent to the customer service no way they do nothing very bad experience

September 4, 2023
Unprompted review
Rated 1 out of 5 stars

Wish I had read the reviews before…

Wish I had read the reviews before placing my order.
I placed an order online and was notified I would receive my order within 3 days. I received 2 out of the 6 items within a week and never received the other items. No email was sent to follow up on my order or to inform me if the items were removed. I tried contacting them multiple times but can only contact them through message and it is an utter waste of time. Still have no answer as to where the rest of my order is. No refund. 1 of the items delivered was part of a set so im stuck with the trousers with no top and cant return it as I am outside the return window as I spent over a month waiting for my order.

July 26, 2023
Unprompted review
Rated 5 out of 5 stars

Great off the peg clothing

Shopped at the store in Ondara many times, cheap good quality clothing. Jeans especially are great. Sometimes you cannot get mid range sizes in the popular garments

July 6, 2023
Unprompted review
Rated 1 out of 5 stars

Beyond horrible service

Beyond horrible service! I placed a large order during the service sales period and was notified I would receive my order within 3 days. The 3 days passed and the next day I received an email saying somethings were removed from my order due to stock. Three weeks later I get an email saying that they had to cancel my order because there was nothing in stock. These people are a joke. You try to contact them and all you get is a robot system. Extremely disappointed and never shopping there again. I'll still to El Corte Inglés!

July 5, 2023
Unprompted review
Rated 1 out of 5 stars

NO REFUND FOR POOR QUALITY DAMAGED SUNGLASSES

LEFTIES@ THE DUBAI MALL

I GOT A PAIR OF SUNGLASSES FOR MY DAUGHTER, ONLY TO FIND OUT IT WAS DAMAGED. STORE REFUSED TO EXCHANGE OR REFUND MY MONEY.

STORE MANAGER GAVE FILMSY EXCUSES FOR NOT ECHANGING OR REFUNDING EVEN THOUGH HE AGREES OF POOR QUALITY HENCE THE DAMAGE!!!!!

DON'T SHOP LEFTIES

August 12, 2022
Unprompted review
Rated 1 out of 5 stars

Poor customer service

I visited the Lanzarote store (Lefties) whilst on holiday 07th April -2022. I picked up 2 tops, whilst in the (large) queue I realised I’d picked up a wrong size. I arrived at the till explaining what I’d done, I asked if I could change it on the way out, maybe expecting that perhaps a staff member might get it after queuing for over 10 mins! The lady behind the till just said I have 20 days to exchange?

So in the hopes that someone might realise that the error I had made and what I wanted to do, I just got told (after paying) that I would have to queue again! I was made to feel very Awkward, I felt this was a bit much considering id only just bought the top and explained! So I queued again after being told quite abruptly by another staff member to do so, in another large queue just to achieve a quick swap - NOT AN EXCHANGE as I had not even left the shop!

Not good customer service at all!

April 7, 2022
Unprompted review
Rated 1 out of 5 stars

Order a product online. Received the wrong one.

I bought a pair of home slippers nr 40 online. I received boy shoes nr 36. I contacted Lefties’ customer support asking them to collect the wrong product and send me the right one. Customer support informed me they would not collect the wrong product they sent. I will have to go to the nearest shop in order to exchange the wrong product they sent me for the one I ordered. I asked if the shop would refund me the delivery costs I paid to have the slippers delivered at my home. They answered the shop won’t refund me. So, now I will have to spend more time and money to get to the shop to obtain what I ordered while Lefties makes no effort at all to correct the mistake they made or refund me for a service I paid but simply did not work. This is a lousy service. First time buying anything to Lefties and definitely the last one also.

January 13, 2022
Unprompted review
Rated 1 out of 5 stars

Really bad quality

So, I shopped on Lefties online because the only store near me is like 1h30 away.
Their shipping process was very slow, roughly three weeks, when buying from other online stores like Decathlon it took 3 days, so that was the first thing I felt was wrong. It felt like buying from Wish or Alieexpress.
But good, I got my things after the three weeks. It was a really big investment since I planned on replacing my whole underwear section.
Things turned out to be very flimsy, either panties or socks, and some even started ripping apart after one or two washes.
Needless to say that I am deeply disappointed and will never buy from Lefties again.
Just waiting until I'm more comfortable financially to be able to replace all of their things with quality stuff.

October 31, 2021
Unprompted review
Rated 2 out of 5 stars

I am a non portuguese buyer of lefties

I am a non portuguese buyer of lefties, the products are good according to the price who chooses budget price, but their online shipping process is very slow, long waiting process. Not delivered on time, they take more than a week to pack and send to the delivery agency and the agency takes more couple of days. It feels like buying from third China or Hongkong on ebay or Ali express.

March 24, 2021
Unprompted review
Rated 1 out of 5 stars

Worst textile EVER

I bought a coat and at the first week the pocket ripped completely. Then, after I washed, the interior was 100% torn. I mean.. seriously?? Never saw such a bad quality stuff in my life. You sell garbage

January 8, 2020
Unprompted review
Show reviews in all languages. (783 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look