Leisure Lakes Bikes - Daventry Reviews 

211
TrustScore 4.5 out of 5

4.5

Abbey Retail Park, South Way, Leisure Lakes Bikes Daventry, NN11 4GL Daventry, Northamptonshire, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Very pleasant experience when shopping for a new bike. Knowledgeable staff, all questions answered. Martin did my new bike handover, fitted my bar risers and saddle and was generally very attentive. C... See more

Rated 5 out of 5 stars

Bike seat . Ordered a new seat, was ready for collection the next day at the Daventry store, decided to ride over and pick up my new seat, whilst there we enjoyed a lovely coffee and sandwich... See more

Rated 5 out of 5 stars

Been using L. Ls.Bikes Daventry for well over 15yrs. Always a friendly welcome from established and new staff (especially Haley the cafe queen). A superb selection of bikes and gear for all. Extremely... See more

Rated 5 out of 5 stars

Decided to collect my new bike rather than mail order delivery even though it was a bit of a drive. Glad I did every person on the team in store couldn’t do enough to help, not always the case with... See more


Company details

  1. Bicycle Store
  2. Bicycle Repair Shop
  3. Recreation Center

Written by the company

Leisure Lakes Bikes are a family run business established over 40 years ago. Our huge online bike store and over 20 stores nationwide offer all the latest bikes, clothing, parts & accessories!

Leisure Lakes Bikes

Written by the company

Family run since '81!
With over 20 stores across the country, we pride ourselves in being a truly family run business with passionate members of staff whose expertise will help you find the right bike for you in no time; Whether that be Electric, Mountain, Road or Commute!

Delivered Ready to Ride

Fast, Reliable Home Delivery + Click&Collect

All our bikes are built, tested & packed by a Cytech qualified Mechanic. After some kit or accessories? Spend over £75 & get FREE Delivery!*

Contact info

  • Abbey Retail Park, South Way, Leisure Lakes Bikes Daventry, NN11 4GL, Daventry, Northamptonshire, United Kingdom

  • 01327 317 158

4.5

Excellent

TrustScore 4.5 out of 5

211 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(211)

1,279 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got a bike through a cycle-to-work…

Got a bike through a cycle-to-work scheme with them. Thought there was an issue as my voucher type didn't work online but was easily sorted by friendly and helpful staff. Bike arrived in great condition and well built

April 12, 2022
Unprompted review
Rated 5 out of 5 stars

Hats off!

Ordered a new full face with next day delivery to get it in time for a weekend ride. Unfortunately a mix up caused it to get missed and not make the delivery van. Bummer! Daventry store gave me a call to say they had one in stock I could have if I wanted to pick it up. Perfect. Delivery charge refunded, full face collected, super gnarly weekend ride saved. Stoked af!

April 7, 2022
Rated 5 out of 5 stars

Fast service, great bike

I ordered bike bike online & within a week delivered all built, the bike is perfect and was packed really well & all set up to ride.
Came with a nice pedal spanner & mini tool.
Any communication after I ordered was responded to very fast & detailed.
I would recommend them & will be using them again.

February 18, 2022
Rated 5 out of 5 stars

Fantastic service

Fantastic service. Good communication. I knew exactly why was going on and when my bike would be delivered. Delivery arrived on time ,safe and in perfect condition.
Will definitely use leisure lakes bikes in future

February 17, 2022
Rated 1 out of 5 stars

Daventry store not very helpful

Daventry store not very helpful, never respond to social media messages.

HQ equally not as helpful, still waiting for a response.

February 13, 2022
Unprompted review
Leisure Lakes Bikes - Daventry logo

Reply from Leisure Lakes Bikes - Daventry

Hi Matt, sorry for your troubles getting in contact with our Daventry store. We try to get back to everyone as soon as possible but sometimes mistakes can be made while balancing attending to customers in-store at the same time - I've passed on your details to the Daventry store manager to have a look for your message, hopefully we'll be able to get this resolved asap!

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase, very helpful, and quick with the delivery, wasn't expecting my bike to be invisiframed and set of tubeless valves in the goodie box of tools etc, well chuffed and will 100% be recommending and using again,

February 2, 2022
Rated 5 out of 5 stars

Ordered a new bike and got great service

Ordered a new bike. Promptly delivered and easy final set up info. Put it together and was of riding. Great service Have used them before for a bike that I collected but this time had it delivered since I was confident of good service.

February 1, 2022
Rated 5 out of 5 stars

First class service

First class service. Ordered new bike on a Tuesday afternoon and it was delivered Thursday evening. The manager of my local store even delivered it personally as he is reasonably local to me.

February 1, 2022
Rated 5 out of 5 stars

Excellent service

Excellent service, start to finish. Quick replies, friendly folk. I ordered a bike and had it delivered, extremely well packaged and organised, wouldn’t hesitate to use again.

How it should be 🤙

January 29, 2022
Rated 5 out of 5 stars

Excellent Customer Service.

I used Leisure Lakes click and collect service to buy my new Whyte hard tail MTB. I received a phone call from Matt, the store manager, to tell me that the first bike had been received scratched and that there would be a week’s delay, whilst another was sourced. I thought this a good sign, as many other cycle shops would try and fob you off with a slightly imperfect machine, which has happened to me before. On collection day, I drove fifty plus miles to Daventry - my nearest Leisure Lakes Bike store. I was looked after by Kane Boggis, who introduced me to my machine, fitted the extras that I needed, guided me round the areas for potential accessories, with no pushiness or hard sell. Kane also adjusted the air in my front suspension, to suit my weight and assisted me with placing my new ride in the back of my estate car for the journey home. We needed to drop the front wheel out to get the bike in, so Kane quickly nipped back into the shop, to find a plastic spacer to fit between the front disc pads, so they wouldn’t be operated with out the wheel & disc in place. Back in the shop, I was given a carrier bag containing the bike manuals, the extras that I had bought, receipts and a few muc-off freebie goodies. Kane even gave me a free rear reflector, that had been missing from the last bike I’d bought from a local dealer in Watford. I’d loved to have stopped on a bit for a good look a look and the shop, as their services and range of parts, bikes and biking apparel was far better than anything near me, but I was pushed for time, so I had to go. All in all, I was very happy with the service & attention I got at Leisure Lakes Daventry and, if I ever decide to buy a new machine, they will be my first point of call. Thank you.

January 24, 2022

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look