Leisureplusdirect Reviews 

Great company.
Orders handled by Kevin.
Good communication, excellent prices & superfast delivery.
Highly recommend.

Cowboy Company - Avoid!
Placed order for Fiamma Awning brackets at £65.
Order was cancelled.
When asked why, I was informed the brackets ordered were bought from a company which had folded. Apparently that stock had ran out yet, they still had on their website exact same brackets at £90.
You would have thought they would gave honoured, their mistake if it was a genuine error.
Not sure I trust the explanation and believe they mis-advertised.

I ordered a set of caravan steps in early September which were delivered almost 3 weeks later. When I unpacked them I found one of the four adjustable feet had a seriously damaged thread. This made the steps unusable and I phoned them immediately. In spite of a number of follow up text messages and an email they have made no attempt to respond in any way.

Do not use this company!!! At your peril, Ordered a Vision plus tv system and payed for it, after 10 days I thought that it would have been delivered, so I contacted them, they told me that there had been a run on the aerials, and offered me a refund, OK where in that time did they contact me to let me know -phone-email no apologies, went elsewhere and got it cheaper and next day delivery. RUBBISH Company no communication skills.it’s a good job I telephoned them and they cancelled my payment? Without my consent

Had a Thule awning fitted and supplied by Kevin, what a fantastic job and so so helpful. Thoroughly recommended to deal with kept me fully up to date at all times. Big big thank you.

Placed an order for some Thule accessories and paid £4.95 delivery cost. No sign of delivery almost a week later, so chased the company. No response to my email, so went on WhatsApp. With no real explanation for the delay, I was told the order had been upgraded to a DHL delivery. Two days later it arrived.
Not the best customer service experience for my first order.

If I could give Leisure Plus Direct 6 stars I would, as I’ve had First Class service from them this week.
Struggling to find a Thule Omnister 1200 in stock anywhere, and sick of companies taking my money, then telling me delivery would be November/December onwards, I decided to email 6 companies to check their stock.
Leisure Plus Direct was the first company to come back to me (within the hour), with stock levels. Even though it wasn’t in stock, Kevin spoke to Thule direct, and had it delivered to me next day! Even though at this point, Kevin is on holiday abroad!
Kevin has also been brilliant with advice, recommendations, and checking delivery with me and more. I wouldn’t hesitate to recommend Leisure Plus Direct, and I know I’ll be using them again. Thank you Kevin!

I recently ordered from Leisure Plus Direct website.

After my order was complete I realised I didn't really know what the shipping details were so I searched about and couldn't find much on their website which was of some concern. At which stage I checked Trustpilot and the 1st review below (1 star) caused me even more concern.

In short I am delighted to report my order was placed at 1am on 5 January, my bike rack arrived 1pm on 7 January.

I ordered an awning carpet from their website. Payment was taken from my credit card and a receipt issued. After some weeks I phoned them, and was told they were still awaiting supplies. After six weeks it had still not arrived and no communication from them, so I phoned and cancelled the order. As requested I also emailed to cancel the order and request a refund. After a further ten days there was no refund on my statement so I chased by email but received no reply. After a further six days I phoned, it went to voicemail but I didn't leave one, intending to try again later. They did phone back, and this time did the refund while I was on the phone. three days later I saw the refund on my card statement.
I will give them one star for returning my call and eventually refunding my money. Otherwise it should have been no stars, for taking my money for goods they don't have and can't get, complete absence of any communications to explain or apologise, and failing to refund immediately after the first request.
My advice - avoid this company.