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Rated 5 out of 5 stars

Hello, my name is DALE Schwetz. I am the owner of Polo Star LLC. LenCred has been amazing for me and my business and my whole staff. Jerry Engert and his team have been fantastic!!!!! From getting fun... See more

Rated 5 out of 5 stars

I have started the process of getting a line of credit from Lencred. I spoke to a gentleman named Joel Wilson who was helpful, personable, and kind. He obviously loves what he does. He provided me w... See more

Rated 5 out of 5 stars

My experience working closely with Lencred has been nothing but stellar. When you encounter a business that does what they say they are going to do, and truly wants to get to know their client, you ha... See more

Rated 5 out of 5 stars

I’ve had two great experiences with LenCred (2016 & 2018) and its tremendous staff. My Finance Advisor, Jerry Engert, was exceptional as well as his staff Tiffany Cope. Mr. Engert was “spot on” with h... See more

Company details

  1. Non-Bank Financial Service
  2. Financial Consultant

Written by the company

LenCred helps entrepreneurs and small business owners obtain low-cost financing and assists businesses with high-cost debt to improve and/or restructure their debts to more cash-flow friendly financing that reduces interests expenses. Startups in their first 3-5 years can obtain between $25,000 - $250,000 in low-cost financing that doesn't require collateral or financials and that can be used to start, build, and grow their businesses. Established companies can get even more, all WITHOUT needing to pledge your precious collateral.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

464 reviews

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Rated 5 out of 5 stars

BOSS, the perfect program for entrepreneurs

My Business has benefited greatly with all the assistance that the LenCred BOSS program has provided my business. The team helps keep your personal credit pristine, They help Build and separate your Business credit (from you personal) and their ability to assist with unsecured working capital and they positioned my Business to be equipped to go after other low cost financing.

Brian

September 27, 2021
Unprompted review
Rated 1 out of 5 stars

Stay far away and search elsewhere

I was referred to this service by an SBA-SCORE mentor at Greenwood Capital. After LenCred reviewed the application, I was repeatedly assured that my personal credit would enable me to unlock small business financing to begin my firm's initiatives within our bp. After a year of headaches, $5,000 in expenses, and no financing awarded through their "algorithmic matching," I'm hoping by sharing my experience, I help others avoid the pitfalls of predatory financing consultants.

Dustin was my sales rep, and our initial conversations were cordial; however, it all began to fall apart once I began questioning the steps and processes outlined in the CSP (an outline of financing goals and objectives provided by LenCred). He didn't seem knowledgeable about the services, products, or processes to make it all happen. [Believe it or not, he once tried to convince me to open up a $10k credit line with a jeweler to allow us to proceed with the CSP goals. We’re a publishing firm – not rappers.]

Over the course of the year, I had more questions than went unanswered. No, literally, they went unanswered! After about 4 months into the program, reaching anyone for information or updates became impossible. Just writing about this experience is exhausting. So to sum all my woes, they DO NOT PROVIDE FINANCING OR CONNECT YOU WITH BANKS TO GET FINANCED, NOR DO THEY ASSIST WITH OUTSIDE APPLICATIONS FOR FINANCING (SBA, EDIL, or Traditional).

LenCred is a personal credit rebuilding program that will educate you on building personal and business credit. Much of [if not all] business financing info can be found online for free. Theres nothing proprietary or secret about the info. They're basically regurgitating nerdwallet articles and charging $99 for the 20 min phone call they use to share the said info. $5,000 for consulting fees, which LenCred takes as a loan against your personal credit through another company - Monterey Financial (I will upload another review on them concerning LenCred later)

I share sentiments with others who have been disappointed by LenCred’s services, as another customer review accurately put it;
"LenCred is NOT a bank, lender, or anyone affiliated with the SBA. No, they are a CREDIT CARD Affiliate. On top of the healthy commissions they will receive from the credit card companies for signing me up, they want an 8% "Loan origination fee." I don't know why I'm paying for a loan origination for NOT A LOAN. They also said they have a company they work with to gain access to cash from the cards, where they charge the Credit Cards and then wire the money to my vendors or me. This sounds pretty shady, and I'm not sure the IRS would be a fan of this. But I'm not a CPA, so I don't know.
Long story short. If you are reading this and wondering, "Am I being referred to a legitimate lending institution?" No, no, you're not. You're working with a credit card sales agency. If you're in desperate need of capital for your business and everyone else has turned you down, and you don't mind frying your personal credit, then LenCred may be your last option. Do yourself a favor, talk to a bank first."

Disappointment is an understatement. This is truly unfortunate, especially for small firms like ours. When we desperately needed help to stay afloat, Lencred prioritized the commissions for their sales team and not the needs of their customers. My LenCred consulting team has changed 3 times since my initial onboarding, and to make matters worse, the only consultant I was able to speak to has now left the company! YES, the Director of Business Credit Consultants that was on our account left while managing my account.

And sadly, it gets worse…

In closing, through LenCred, I have not been awarded or matched for a single penny through LenCred's services. My credit (721 at the time) was damaged from the many credit card applications, and the loan taken against me instead of my business, and my firm has not fully recovered from the missteps of LenCred’s team.

Stay away if you value your business and personal finances!

September 9, 2021
Unprompted review
LenCred logo

Reply from LenCred

This is a difficult review to read for a variety of reasons. We always hate it when we have valued clients who are unhappy. It’s not at all what any company wants. In our 14 years of business we’re always looking to find ways to improve the client experience so unfortunate situations like this are a real blow to our team. In that sense we’re very appreciative that the vast majority of our reviews here on Trustpilot and on other platforms are 4 and 5 stars. As of this writing we are currently serving 1,304 active clients every month and we are passionate about what we do so we certainly would like to respond.

A few things we would like to comment on. First of all, we had to do some research to find who we “think” this review is from. Since Brandon does not mention or give his last name we had to track down the Brandon in our system who this most likely is. I say that because we not only have numerous clients who we are currently serving with the name Brandon but we have an established process that our team follows whenever a client is unhappy and none of our clients named Brandon have ever told us they were unhappy and went through any kind of a grievance process with us. About 3-4% of our clients do go through that process and approx. 80-90% of the time we get the issue resolved with them quickly.

This rep who Brandon claims was not knowledgeable has been with us for over 7 years and ON MANY OCCASIONS he’s been praised by our network of sales reps who he has trained over the years. He’s very widely regarded as being the exact opposite of Brandon’s claim. We don’t want to discount Brandon’s feelings or frustrations but when someone takes a swing at a really good person who is also extremely knowledgeable we at least want to defend our people. He’s a top notch professional according to scores and scores of his clients and people he’s trained over the years plus he’s a very invaluable member of our team who we love dearly.

As far as not being a lender…amen to that. We never have been a lender and definitely DO NOT want to be a lender. There’s a reason why the Federal Reserve says that most businesses don’t get all the funding they are looking for when they need financing. It’s not easy to get business financing. If it was then we’d all be getting approved and we wouldn’t need technology and people and training and the many other things needed to be successful in our funding efforts. Oh how awesome it would be if we could all just go to the bank and get the funding we want at the terms we would like.

We also agree with Brandon that there’s no “secrets” here at LenCred in terms of the information we have access to. There are national lenders, regional lenders, local lenders, credit unions, Fintechs, etc etc etc. We live in the internet age so most of the info is out there. We do, however, have very proprietary technology that we have a development team working on every day to help us better serve our clients and to bring more value to them. Brandon may not have had a chance to get the yield on that (which I can also comment on) proprietary technology but it’s been at work for several years and continues to get better and better all the time. That’s how software works. It usually stinks at first when you roll it out. I know our different pieces of tech were pretty subpar in version 1 when we rolled them out but now years later it’s pretty robust and that user feedback and data collection along the way is what helps the dev team make things better and better.

Brandon stated that we charge an 8% origination fee which is 100% FALSE. We do not like that model and we don’t know why he made that claim. It is false. We do recommend a company that is VC-funded and who helps clients who want to pay people who don’t accept credit cards with their 0% business credit cards. Brandon says that sounds shady. The company is great, they have assisted thousands of clients, it’s a valuable service. They are real, located out in Silicon Valley and they do great work. We’re not sure why that’s shady but we will absolutely continue to work with them as their service is valuable…and quite popular as well.

He mentioned that we are just a credit card sales agency. There’s a popular part of our technology that assists people with more efficiently acquiring unsecured financing (credit cards are a form of unsecured financing) but since we are not the lender we can get our clients as much money as quickly as THEIR qualifications allow. So when someone may not be ready for things like SBA loans we can use our technology to help them get the lowest cost money possible and avoid some of the high-cost borrowing that’s out there in the marketplace.

Brandon mentioned someone who worked with him who left the company. Over the course of the 12 months since Brandon’s engagement there are 7 different people with notes about their communication with Brandon in our CRM. 6 of those 7 people are still with us and the one who is not still employed by us has applied to come back to work with us but she also was not in the business credit consulting position so that comment puzzles us a little. We have great people and very low turnover. As a fast growing company with proprietary technology, genuine relationships, and a cool, fun working environment we don’t have a lot of turnover.

Regarding his other comment about his credit we certainly will not provide any detailed information but in our system we have done 16 soft credit pulls with FICO scores for his credit during his last year of working with us. We do not have any scores as high as he has claimed and all but 2 of them in our system are below the national average for FICO scores but that doesn’t deter us. We have technology that can help him and most others with credit concerns. Again, we can get people as much money as fast as possible based on THEIR qualifications. Brandon is no different.

Lastly, I think it’s important to note one more thing. We did have an initial round of funding that didn’t go as well as Brandon or we had hoped it would go. Honestly, that happens. Then in the next 4 months we had 8 appointments and scheduled calls that Brandon did not show up for and where our team was unable to continue to assist him. Then, after that, we assigned two people to reach out to Brandon and to continue to make an effort to reach him so we could continue with our plan. After their 3rd attempt (10 weeks later) we did finally get a response from Brandon. Let’s hope that despite his frustration he’ll allow us to continue our work. We are here and we can hit his curveball just like we’ve had to with many other clients

Rated 5 out of 5 stars

Lencred awsome

My experience with LENCRED has been the turning point of my new career. Since first contact with Jerry Engert he did nothing but help me from the first question up until now. I can count on him to pickup the phone or answer a text The man knows his business and puts it in a language I can understand and for that I`m grateful

December 13, 2019
Unprompted review
Rated 5 out of 5 stars

Building a financial base for a new…

Building a financial base for a new business is important to success. It couldn't be accomplished without help from those that know about acquiring those funds. My business's success is being achieved step by step now. LenCred is the only way my business is becoming successful and it's because they know how to help. They have been a continuous support almost two years and they will be relied on in the future as the business grows.

June 20, 2019
Unprompted review
Rated 4 out of 5 stars

We got all the funding that we were…

We got all the funding that we were told we were going to get. Kattie helped us a great deal with closing all our accounts and kept up with great customer service and prompt communication through email. I would definitely recommend!

May 25, 2019
Unprompted review
Rated 5 out of 5 stars

LenCred a great enterprise

This is my first time working with LenCred and I am very happy with their support and professionalism. The team members are very well versed on customers needs and they promote encourage and positive motivation. I will refer Lencred to all my friends and family members, I want to extend my gratitude to the Board of Directors, because the company culture is very solid. Congratulations!! Thank you all at Lencred.

Edward Bennett

April 12, 2019
Unprompted review
Rated 5 out of 5 stars

Capital Request

I called and was able to connect with someone right away. Within 10 minutes I was able to tell my story and give some background info. They came back while on the phone letting me know they were confident they would be able to help and have already scheduled a follow up call the same day to review the details.

They help team up with you and serve as a sounding board and offer advice of your best ways to spend the capital they lend you as opposed to just giving you funding with payment terms. They want to know your business and help you grow personally and professionally.

March 18, 2019
Unprompted review
Rated 5 out of 5 stars

LenCred has been excellent

Randy Julian has been great to work with, and excellent going through the entire loan process from start to finish! I would recommend LenCred to any start-up business!!!

March 6, 2019
Unprompted review
Rated 5 out of 5 stars

A Very Resourceful Company

A Very Resourceful Company.
I’ve interacted with LenCred, in particular Dustin Weitzell and his support staff throughout the years. And my experience with LenCred has been very positive and productive. They’re a very resourceful group of individuals that are here to help when you’re in need of financial support for your business. A very professional organization.

February 25, 2019
Unprompted review
Rated 5 out of 5 stars

Positive

Very clean explanations... You pay for - what you get. We look forward to growing our business with Lencred.

February 18, 2019
Unprompted review
Rated 5 out of 5 stars

Fantastic company

Fantastic company, with a number of opportunities for Small Business success. Excellent financial advisors to point you in the right direction.

February 18, 2019
Unprompted review
Rated 5 out of 5 stars

LenCred-CREDIBILITY

I’ve had two great experiences with LenCred (2016 & 2018) and its tremendous staff. My Finance Advisor, Jerry Engert, was exceptional as well as his staff Tiffany Cope. Mr. Engert was “spot on” with his assessments and strategic planning. I was greatly pleased with my results. I had such a great experience with Jerry & LenCred that I will looking to become a referral partner.

February 13, 2019
Unprompted review
Rated 5 out of 5 stars

Look No Further Than Lencred

My experience with Lencred is quite positive. Randy is congenial, capable, and knowledgeable. He is very professional and was able to answer all of my questions. I would recommend LenCred to anyone seeking financial support for their business.

February 1, 2019
Unprompted review
Rated 5 out of 5 stars

Thanks Lencred!

My overall experience with Lencred has been very positive. Laurie Glynn is very knowledgeable and patient. She along with her team have made this process seamless and encouraging. I would recommend Lencred to any business trying to acquire capital.

January 31, 2019
Unprompted review
Rated 5 out of 5 stars

Excellent Company for Business Capital Solutions

I was introduced to Lencred and man am i glad i was. Laurie Redman was my advisor and she throughly walked me through the process of getting funding for my startup company. Within days the ball was rolling and i received substantial funding for my needs. Any question i may have had she was readily available and walked me through them. I would highly recommend LenCred to anyone looking for capital for their business. Thank you Laurie and the LenCred team for all you have done for me.

January 31, 2019
Unprompted review

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