LendDirect Reviews 2,373

AVOID AT ALL COSTS

I emailed questions a month ago and haven’t heard anything back. I don’t have available time to go into a location physically (I’m not in town much). I don’t like that cash money was able to just offload a contract into another company without my consent. This is bad business practice. 0 input from customers, balance is ALWAYS wrong, never reporting the right credit amount or balance to credit reporting agencies. They are not willing to cancel “optional” insurance. Apply so much interest from a $200 payment that…$25 goes to the principal - yes that’s $175 in admin and interest amounts. Literally the definition of a predatory loan. I can’t wait until I am done with these clowns.

How can it be fixed? CHECK YOUR AND ANSWER YOUR EMAIL! Allow customers to cancel “optional” fees on their loans. This “line of credit” is literally worse than pay day loans. Wish I stuck to those instead of getting suckered into this. I have been paying $25 in principal for FOUR YEARS…still only have $8 available to withdraw.

If you can get approved for literally any other temporary funds do it. DO NOT SIGN UP FOR THESE “loans” (I pay a CAR off faster than this garbage

AVOID AT ALL COSTS

Staff were friendly and explained every process had no problems accessing my funds would recommend

I have used LendDirect for quite a few years now. They were the first company that approved a loan for me, which immediately made me feel valued. LendDirect values prompt and no defaulted payments, and they reward that reliability with more trust given in the form of a credit limit increase, which is very easy to access when needed. Payments happen on the date I specified, and every month I receive an email reminding me that the payment will be coming out. Reminders are their way of staying in touch and assuring that if there is a problem, you can contact them immediately. Customer service is very knowledgeable and agents are always very pleasant to talk to.
I highly recommend LendDirect to everyone, especially those who have a difficult time getting credit elsewhere. LendDirect still values the human touch and treat their customers accordingly.

It's so easy to access in emergencies, I've never been caught off guard or had to panic basic needs since I got the LOC. It's helped me invest in several assets. Decent. Good start to credit.

An e-transfer supposed to be quick but not with lendirect 2h waiting for that cash money was faster I’m disappointed

I've had a great experience with LendDirect. They’ve consistently made the loan process smooth and stress-free. quick and easy to use App also

I had a really great experience working with Suzy(London On. Branch at Adelaide )and the team at the branch. From the moment I walked in, Suzy was welcoming, patient, and very knowledgeable. She took the time to explain everything clearly and made sure I felt comfortable with each step of the process.

The manager and the rest of the ladies at the branch were just as helpful and professional. You can really tell they work well together and genuinely care about their clients.

Customer service like this is hard to find these days — friendly, efficient, and respectful. I truly appreciate all the help and would definitely recommend this branch to anyone looking for great service!

Simple loan with a repayment plan that met my financial needs. By making all repayments on time, you are eligible for special offers (as long as your payments are made and your credit score remains satisfactory). I have had excellent support from LendDirect.

I had phoned multiple times and took a day to get a response back second thing is I asked them a question and they don’t respond. They don’t give you an answer. You have to ask the same question 4 to 5 times to get an answer and then they never helped me in any way shape or perform. The service is terrible. The finance manager is terrible on communicating and the website says we will get you into a car regardless of your credit situation is not true not true at all

Patience polite friendly staff and very understanding it's very hard to find these days I highly recommend them to anyone seeking financial services.

MIA funds for a couple weeks but eventually got it back. Was informed different things when calling about it. Love how quickly you get approved and. Staff very nice but need to be on the same page not saying money will be there tomorrow and it not. Any ways good, interest isn’t to bad. All in all goods happy so far

The best part of my experience is when you loan me $70 continuously before i complete paying my original loan and to give option to extend my due payments. God blesses you and your families.

I have been approved for loan and I am very satisfiy to have such a wondeful cutomer services. The person I met was Robin who helped me cooperated very well and walk through the processes. I am grateful to him for such a excellent service he provided. Thank you.

It was easy to sign in and to receive funds quickly.

Lend Direct lent money to a scammer who used my wife’s name. Then they sent a collection agency after us. Crooks.

I had a great experience with both Lend Direct and Cash Money. The entire process with each company was smooth, quick, and very straightforward.

Lend Direct stood out for their transparency and professionalism. They clearly explained all my options and made sure I felt comfortable and informed every step of the way. Their responsiveness and attention to detail really made a difference.

Cash Money was equally impressive. The staff were friendly, approachable, and efficient. The application process was simple, and I was able to access funds quickly when I needed them most.

Overall, both companies provided excellent customer service, clear communication, and reliable support. I would definitely recommend Lend Direct and Cash Money to anyone looking for fast and trustworthy financial services.

I had got a call today that gave me a relief that i had not had in awhile and the lady i talked to her name is Tammy and she was the sweetest person to talk to and i just wanted to reach out and say thank you for giving a month to take the chance to care for myself and my partner this month.