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Rated 5 out of 5 stars

Recommended by comparison site - and it ticked all my boxes. Even down to paying back early without penalty (who knows, I might win the Lottery). I have been able to pay off 2 credit cards and PayPa... See more

Rated 5 out of 5 stars

The entire process was as easy and effortless as we one, two, three! I completed a search, via Experian and Lending Works had the best offers. I selected one of them offers and once the application w... See more

Rated 5 out of 5 stars

I got a really quick decision, and contact was good between emails etc, its also really easy to use and access the website and i got imo a very competitive interest rate on my loan, overall i'am hap... See more

Company details

  1. Non-Bank Financial Service
  2. Alternative Financial Service
  3. Car Finance and Loan Company
  4. Financial Institution

About Lending Works

Written by the company

We’re an award-winning personal loan provider. Our goal is to make getting a loan fast, fair, and simple.

Whether you’re looking to buy a car, improve your home, pay for a wedding or simply take control of your finances, a flexible, low-cost personal loan from Lending Works could be the perfect one for you.

Applying takes just a couple of minutes, and if successful, the money will be in your account within one working day.

You can also pay off your loan early anytime, and at no extra cost.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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Rated 1 out of 5 stars

I wish we had never opened lending accounts

My father has been a lender for 6 years and I have operated his account as a registered LPA throughout. Every year I need to download an income statement for his tax return. Lender accounts have been in wind down for more than a year. I can no longer access his account to do this because LW demand I upload ID and proof of address for him. The account is not new - it is 6 years old and he receives monthly messages about transfers out. He is mid eighties, has cancer, his driving licence and passport have expired and he lives 400 miles from me.

I have been a P2P lender myself on LW, Rate Setter, Funding Circle and Lend Invest for over 10 years and Lending Works have been by far the worst. Transferring money to other ISA lenders has taken months and required excessive telephone calls/letters to resolve, they removed insurance protection for lenders before Covid and subsequently helped themselves to repaid capital to keep the shield fund afloat (the interest received now is effectively lost capital, but tax is due on income), and when my mother passed away they were the last to hand over her money to the solicitor to settle her estate, the sum being considerably less than the amount in her account on the day she passed away.

I rue opening these accounts for us and will be glad when we eventually receive what remains of our investments and we can be rid of the accounts. I would sell the remaining loans but don't wish to lose more money in the form of fees.

July 1, 2023
Unprompted review
Lending Works logo

Reply from Lending Works

Hello,

Thank you for taking the time to leave us a review.

At Lending Works, we complete due diligence on our investors every three years to ensure we hold the most up-to-date information for them. If the details held need updating, then we'll need additional documentation to be provided.

So we can have a better understanding of this particular situation and discuss it further, please call us on 0207 096 8512 or email us at cs@lendingworks.co.uk. Our opening hours are 9 am-5:30 pm, Monday-Friday.

Kind regards,

Lending Works

Rated 2 out of 5 stars

Still find the interest a rip off… not…

Still find the interest a rip off… not a fan of how finance works and penalises the fact we are poor. I work a full time job and because I need to live I need to take out money. I think it’s disrespectful. But that’s the sh!tty capitalist world we live it. It makes me depressed. So I hope the money taken from me is the loss of my mental health to you guys…

June 7, 2023
Unprompted review
Lending Works logo

Reply from Lending Works

Hello James,

Thank you for taking the time to leave us a review.

We could not locate your details on our systems and noted that you left the review on our Lending Works page instead of our Fluro one. 

So we can investigate further to get an understanding of what has happened, please get in touch with us at cx@fluro.co.uk or call us on 0207 096 8512. Our opening hours are 9 am - 5:30 pm, Monday - Friday.

Kind regards,

Fluro

Rated 1 out of 5 stars

Well to say I’m dissatisfied is a…

Well to say I’m dissatisfied is a understatement I was pre approved on there sight and also a credit score site my credit is pretty high and I have never missed a payment in years. The loan I went for had a better rate than a loan I had to was applying for a consolidated loan with like I mention I was pre approved for to make the payments better for my self they asked for bank statements which I sent over then they declined me not only have they impacted my credit rating which was good how the hell are you suppose to trust applying for a loan that has a 100% approved on it to get declined unless they go up to %1000 which they don’t To get the pre approved they have to do a soft search anyways so should know your chances before doing a hard search which then they declined won’t ever applied for a loan from these again what’s the point gives you a pre approved in 3 months time they will do the same again. These loan should not even be aloud to do this to people.

November 28, 2022
Unprompted review
Lending Works logo

Reply from Lending Works

Hi there,

We're sorry to hear about your experience applying for a loan with Fluro.

Unfortunately, we cannot guarantee an outcome of an application as it is subject to validation of all the information provided. This is an essential requirement under our obligation as a responsible lender.

If you would like for one of our senior underwriters to take a look at your application and provide further insight as to why we were not able to approve your application, please email us at cx@fluro.co.uk or call us on 0207 096 8512. Our opening hours are Monday - Friday 9 am - 17.30pm.

Kind regards,
Fluro

Rated 1 out of 5 stars

Disgusting company do not deal with…

Disgusting company do not deal with them they are a gang of thives after asking for early settlement they refused .. even tho it states you can settle early if you wish .
They were paid all payments on correct dates
And then the utter refusal to give what was requested so I paid them a total of £2900 to settle my loan
They then threatened to blacklist me by stating they would put me as a partial payer ..?? When I’ve paid the entirety of my loan off in-fact they then settled my loan for £2771 but they’d been paid £2900 which was a overpayment because of there threats to blacklist me I’d then paid too much
Back on my loan ..
to which the overpayment for some reason doesn’t show up on your completed dashboard 🤷‍♂️ So they’ve actully stated they are keeping my extra overpayment gang of utter thieves who refuse to help and give you what you request I urge anybody not to deal with this company .
I’ve had to contact solicitors to deal with them they are horrific nasty people and they are just dragging the whole thing on trying to fill my head with lie after lie

September 1, 2022
Unprompted review
Lending Works logo

Reply from Lending Works

Dear Mr Mcbride,

Thank you for taking the time to leave us feedback regarding the journey you have had settling your loan with Fluro. 

We always appreciate feedback that will help us improve the service we offer our customers.

I understand that our dedicated Complaints Team is currently reviewing your complaint with us. We will provide you with a final response letter no later than 26 October 2022.

Should you have any further concerns, please feel free to contact our customer service team, who will be happy to assist you. You can reach them by email at cx@fluro.co.uk or call on 0207 096 8512.

Rated 5 out of 5 stars

Quick process

Quick process and competitive rate via clearscore. I log in there all the time to check deals and these were competitive. Don’t see the point in their new rebranding though, I thought lending works, worked!

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

Quick and easy

Quick and easy, was quoted guaranteed rate and acceptance and that's exactly what they did no issues and better rate than offered elsewhere

August 25, 2022
Rated 5 out of 5 stars

Unbelievably simple process

Unbelievably simple process. Literally a few minutes from start to finish, I didn’t even speak to anyone. I thoroughly recommend Lending Works to anyone looking for a loan. Thank you.

August 30, 2022
Rated 4 out of 5 stars

quick , easy and no stress

easy to apply , quick response, money transferred in just a few days. apr charged was a little high and the fee was added to loan but other than that - a good experience so far.

August 15, 2022
Lending Works logo

Reply from Lending Works

Hi Mr Neale,

Thank you for taking the time to leave us with a review.

We are glad to see that you had a great customer experience when applying for our loans.

The APR is generated using a risk model which determines the price of a loan for each individual applicant. We consider all of the data and information at our disposal to assess how likely it is that you will meet all of your loan repayments on time.

The APR on your loan includes all interest and fees payable on your loan, so can be easily used for comparison with other loans.

If there is anything else we can do for you or any other feedback you would like to provide, please do not hesitate to contact us on 0207 096 8512 or email us at cs@lendingworks.co.uk. 

Our opening hours are Monday - Friday 9 am - 17.30pm.

Kind Regards,
The Lending Works Team

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