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Lendistry Reviews 344

TrustScore 4.5 out of 5

4.5

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and supportive attitude, making the process much smoother and easier to manage. Many people highlight the excellent customer service, noting clear and consistent communication, quick responses to emails, and thorough explanations. Consumers appreciate the guidance and constant updates provided throughout the entire process, making them feel informed and supported. However, some customers also noted issues with response times and communication. A few people mentioned that the process took longer than expected, with some experiencing delays in receiving updates or answers to their questions. There were also instances where communication was perceived as unclear or repetitive, with some reviewers having to resend documents multiple times or experiencing changes in their contact person, leading to confusion.

What people talk about most

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the team for being... See more

Service

Users describe positive interactions with service, highlighting the team's professionalism, patience, and... See more

Customer service

Consumers generally express satisfaction with customer service. Many reviewers highlight the clear... See more

Response time

People report ambiguous experiences with response times. While some customers praise quick email responses,... See more

Customer communications

Reviewers mention ambiguous feedback about contact. Some customers praise clear, consistent communication and... See more

Based on these reviews

Rated 5 out of 5 stars

Alejandro V is simply the best! While other companies overwhelm you with paperwork when you need funding the most, Lendistry makes the process much smoother and more efficient. Yes, their interest rat... See more

Company replied

Rated 5 out of 5 stars

Being a Nonprofit, it's hard to get legitimate outfits willing to lend us money at reasonable rates. Lendistry was not only reasonable, but literally half of the APR and twice the term of the next clo... See more

Company replied

Rated 5 out of 5 stars

I had a great experience working with Lendistry for my SBA loan. Their communication was clear and consistent throughout the entire process. They always let me know exactly what documents were ne... See more

Company replied

Rated 5 out of 5 stars

Lendistry helped me during the pandemic, and came through in a clutch for me this time! Robert and Owen were very helpful, and explained everything so that I could understand. The online process is ve... See more

Company replied


Company details

  1. Non-Bank Financial Service

About Lendistry

Written by the company

Lendistry Logo
Contact Us

Lendistry is a minority-led and mission-driven small business lender and fintech.

At Lendistry, small business owners and non-profits nationwide can access business term loans including SBA 7(a) in amounts ranging from $25,000 - $5 million. The loan application can be completed fully online, and human professionals are available to assist when needed.

We believe all small business owners, including historically underserved and undercapitalized communities, deserve fair access to responsible financing so they can grow and thrive.

Applying is fast and does not affect your credit score.

Apply Today

What it looks like to work with Lendistry:

  • Fast online application with detailed application guide for less experienced borrowers
  • Loan amounts starting at $25,000
  • Fast closings for qualified customers
  • Longer terms, up to 10 years
  • Access to participating state-funded grant and loan programs
  • A team that cares about your business’s success
Lendistry Customer: Afya Counseling & Wellness Services

As a Community Development Financial Institution (CDFI), Lendistry is dedicated to providing economic opportunities and progressive growth for underserved urban and rural small business borrowers and their communities.

Lendistry works with its affiliated non-profit organization, The Center by Lendistry, to connect its small business customers with technical assistance, business courses, business advisors, and access to other programs and services.

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Contact info

4.5

Excellent

TrustScore 4.5 out of 5

344 reviews

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Rated 5 out of 5 stars

Easy to apply and easy closing process

Applied for a loan and got a number of options, private, and SBA. Our loan officer went over all the details and let us know exactly what to expect. The process was fast and Lendistry's approach made it as painless as possible.

January 31, 2025
Lendistry logo

Reply from Lendistry

Hello,
Thank you for sharing your experience! We’re proud to be part of your business’s journey.

Rated 5 out of 5 stars

My representative I was working with…

My representative I was working with was very professional and amazing. She kept me informed at all times. I personally only will work with professional companies.

February 3, 2025
Lendistry logo

Reply from Lendistry

Hi Sandra,
Thank you for sharing your experience! We’re proud to be part of your business’s journey.

Rated 5 out of 5 stars

Tyler Yoon was a great representative

Tyler was a great representative. He explained everything clearly and kept me informed throughout the entire process.

January 26, 2025
Lendistry logo

Reply from Lendistry

Hi Eric,
Thank you for sharing your experience! We’re proud to be part of your business’s journey. For our team's privacy, we ask that you please remove any last names included in your review.

Rated 1 out of 5 stars

Bad Customer Service

We wired funds to pay our loan in full 7 days ago and still cannot get the amazon lock removed or a payoff letter from them. I have called and e-mailed 15 times at least with no answers. Horrible Customer service!

January 30, 2025
Unprompted review
Lendistry logo

Reply from Lendistry

Hi Ryan,
Thank you for your feedback. If you’re comfortable, please send an email to communications@lendistry.com with your business name, application number, and the email address you used on your application. We will have a member of our team reach out to you.

Rated 5 out of 5 stars

Great to work with

Great to work with! Caring, understanding of the situation, communication, Lendistry has it all. I highly recommend working with them.

January 27, 2025
Lendistry logo

Reply from Lendistry

Hi Stephanie,
The admiration is mutual! Thank you for your review.

Rated 5 out of 5 stars

A great loan experience with Lendistry!

Tiffani and the other staff at Lendistry were great to work with and got our SBA loan completed and funded quickly!

January 29, 2025
Lendistry logo

Reply from Lendistry

Hi Mark,
We’re so glad we could help your business grow. Thanks for sharing!

Rated 5 out of 5 stars

Great service.

January 22, 2025
Lendistry logo

Reply from Lendistry

Hi Kyong,
Thank you for sharing your experience! We’re proud to be part of your business’s journey.

Rated 5 out of 5 stars

Shout out to great staff!

My representative, Ms. Gee, was very helpful. She was prompt in her responses, and helped me through the application process. Thank you Lendistry!

January 22, 2025
Lendistry logo

Reply from Lendistry

Hi Tyler,
Thank you for sharing your experience! We’re proud to be part of your business’s journey.

Rated 5 out of 5 stars

The process was smooth and hassle-free

The process was smooth and hassle-free. The agency provided clear requirements and expectations upfront, making it easy to navigate the application. Their team was highly responsive, professional, and effective, ensuring everything was handled efficiently. I highly recommend them for anyone looking for a seamless and well-managed SBA loan experience!

January 14, 2025
Lendistry logo

Reply from Lendistry

Hi Ali,
The admiration is mutual! Thank you for your review.

Rated 5 out of 5 stars

Easy to work with

My overall experience was great. The company was easy to deal with. I liked that I was able to speak to the lender, the underwriter and my bank rep with ease. The transaction went smoothly and was within the time frame promised. I highly recommend them.

January 23, 2025
Lendistry logo

Reply from Lendistry

Hi Mihaela,
Thank you for sharing your experience! We’re proud to be part of your business’s journey.

Rated 5 out of 5 stars

The process was extremely simple and it…

The process was extremely simple and it was completed in a short space of time with no delay.
The individual who process the loan were very helpful, and she listen and answered all question.
I would 100% recommend them if you are a small business and you need a loan.

January 23, 2025
Lendistry logo

Reply from Lendistry

Hello,
We’re so glad we could help your business grow. Thanks for sharing!

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