Lenscatcher logo
Visit website

Lenscatcher Reviews 10

•
TrustScore 2 out of 5

2.1

Contact Lenses Supplier
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Contact Lenses Supplier
  2. Eye Care Center
  3. Glasses Store

Contact info

2.1

Poor

TrustScore 2 out of 5

10 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 1 out of 5 stars

Bad service, product not available, no customer service.

Bad service, products listed on website are now available. Placed an order on April 30th. After not hearing back from them until May 6th I contacted them and they told me the lenses I ordered are not available and they don't know when they will have them in stock. Very poor service and expensive too. Found the product elsewhere for 10 Euros less and in stock.
Save yourself money and time and don't order here.

May 6, 2020
Unprompted review
Rated 3 out of 5 stars

ok, but poor customer service

Good prices, reliable shipping. However, the webshop including the build-in message system is quite poor and old-fashioned. Unfortunately, customer service really sucks, its a pity they cannot get that right, its so easy... :-(

May 16, 2017
Unprompted review
Rated 2 out of 5 stars

not a good experience

my major product was outsold - no info upfront - just sending without asking and i need to pay all the P&P without getting the item i REALLY needed !

December 9, 2014
Unprompted review
Show reviews in all languages. (10 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look